Comment 7 for bug 368464

statik: Actually, this is a feature, not a bug (re not being able to find the salesforce form at https://ubuntuone.com/support/account-assistance/ )

silbs wanted this to be a last resort for users, and for us to minimize it's use because it's going to cost more (money, time, etc) for users to use this form. My thinking was that we'll put it in the navigation for the /support/ section, but really focus on having the support team (or us in the time being) link to the form when it's appropriate.

What do we think about that? I'm happy to change this, but I think it follows silbs brain pattern about this form. (silbs: feel free to correct me ;) )