Comment 10 for bug 330769

Revision history for this message
Elliot Murphy (statik) wrote : Re: [Bug 330769] Re: Upload/Download Status Information

On 07/30/2009 08:40 PM, Martin Albisetti wrote:
> This is #1 on my list.

That is very valuable feedback, and I think we should prioritize this
work in line with your assessment.

However, I'd like to ask that we all use the tag karmic-blocker or ask
the person working on a bug to commit to doing it by a given milestone
rather than marking bugs as 'critical'. Critical has a very specific
meaning, which is that I will call people in the middle of the night and
wake them up to work on a critical bug, and we continue working on it
around the clock until it the problem is mitigated enough that the bug
can be downgraded to 'high'. Critical means a bug that is so bad we may
have to turn the servers off until the fix is deployed, and that we may
need to file an incident report about it.

Separately, we have the security related flag, which is also used very
sparingly for security related issues. Security and critical bugs trump
everything else including schedules and vacations, which makes it almost
impossible to use those flags to indicate bugs that should be fixed by a
specific deadline.