Stuck on "Getting information, please wait..."
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
Ubuntu One Client |
Confirmed
|
Undecided
|
Ubuntu One Client Engineering team |
Bug Description
Hi.
I'm under windows XP Sp3 running UbuntuOne v3.0.2.0.
This is a new UO account and a new installation of the client app.
It gets stuck as soon as it opens on the "Getting information, please wait..." message.
I'm at work, we have a hardware firewall and we have no proxy. I manage network and firewall here, so I can edit some configuration if needed.
Outgoing connections are allowed, but not ingoing (as it is in "every" firewall).
here is an extract from the log, the full one is attached
2012-06-29 14:06:05,312 - ubuntuone.
2012-06-29 14:08:10,733 - ubuntuone.
I am also stuck on "Getting information..." but I am using 12.04LTS on a ThinkPad T510 (Ubuntu Certified!)