Comment 160 for bug 1667750

Revision history for this message
John Dop (vbx) wrote :

@arcadiy

fyi, this still happens on a xps 9300 with ubuntu 20.04/Linux 5.4.0-47-generic and wd19tb fw up to date :
sudo fwupdmgr install ~/Downloads/WD19FirmwareUpdateLinux_01.00.14.cab
Decompressing… [***************************************]
All updatable firmware is already installed

│ ├─Package level of Dell dock:
│ │ Device ID: xxx
│ │ Summary: A representation of dock update status
│ │ Current version: 01.00.14.01
│ │ Vendor: Dell Inc. (USB:0x413C)
│ │ Install Duration: 5 seconds
│ │ GUID: xxx
│ │ Device Flags: • Updatable
│ │ • Supported on remote server
│ │ • Device can recover flash failures
│ │ • Device is usable for the duration of the update

excerpt from kernel log:

[ 3896.481019] xhci_hcd 0000:00:14.0: ERROR Transfer event TRB DMA ptr not part of current TD ep_index 13 comp_code 1
[ 3896.481025] xhci_hcd 0000:00:14.0: Looking for event-dma 00000000ffe012d0 trb-start 00000000ffe012e0 trb-end 00000000ffe012e0 seg-start 00000000ffe01000 seg-end 00000000ffe01ff0
[ 3896.481028] xhci_hcd 0000:00:14.0: ERROR Transfer event TRB DMA ptr not part of current TD ep_index 15 comp_code 1
[ 3896.481029] xhci_hcd 0000:00:14.0: Looking for event-dma 00000000fffc9500 trb-start 00000000fffc9510 trb-end 00000000fffc9510 seg-start 00000000fffc9000 seg-end 00000000fffc9ff0
[ 3896.481990] xhci_hcd 0000:00:14.0: ERROR Transfer event TRB DMA ptr not part of current TD ep_index 13 comp_code 1
[ 3896.481992] xhci_hcd 0000:00:14.0: Looking for event-dma 00000000ffe012e0 trb-start 00000000ffe012f0 trb-end 00000000ffe012f0 seg-start 00000000ffe01000 seg-end 00000000ffe01ff0
[ 3896.481994] xhci_hcd 0000:00:14.0: ERROR Transfer event TRB DMA ptr not part of current TD ep_index 15 comp_code 1
[ 3896.481995] xhci_hcd 0000:00:14.0: Looking for event-dma 00000000fffc9510 trb-start 00000000fffc9520 trb-end 00000000fffc9520 seg-start 00000000fffc9000 seg-end 00000000fffc9ff0
[ 3896.482020] usb 3-4.3.4: cannot submit urb (err = -19)
[ 3896.483067] xhci_hcd 0000:00:14.0: ERROR Transfer event TRB DMA ptr not part of current TD ep_index 13 comp_code 1
[ 3896.483070] xhci_hcd 0000:00:14.0: Looking for event-dma 00000000ffe012f0 trb-start 00000000ffe01300 trb-end 00000000ffe01300 seg-start 00000000ffe01000 seg-end 00000000ffe01ff0