Comment 20 for bug 1589585

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grofaty (grofaty) wrote :

@Mario,
I hope I understood you correctly. I am not an expert on this field...

At 1) I did a "ps" to check if fwupd is running see 1_ps.txt
Then I executed "dmesg > 1_dmesg.txt"

At 2) First free steps I did as instructed. Don't know what exactly "<check dmesg>" means. I did "dmesg > 2_dmesg.txt"

At 3) I have check the BIOS and can't see any option to turn off finger print reader. There are only some Normal/High and similar options in BIOS in Security section. Can't see an option to completely disable a device.

Additional info 1: I have tried to 'lsusb' for several times in about one second each and I see bumping up and disappearing and bump up again and disappearing. Don't know if this is normal. It looks strange to me... See lsusb.txt file.

Additional info 2: My laptop battery has died and now I have to have power cable stuck into electric power non-stop. This is an old laptop and I don't use it at road, so I don't intent to by another battery. Don't know if this is related to this problem or not.