Comment 0 for bug 2058133

Below is a run in my computer. Please send a mail on what to do

fuga2:~> update-manager -c -d
Unexpected error(s) occurred.
For more details, see the log: /var/log/ubuntu-advantage.log
To file a bug run: ubuntu-bug ubuntu-advantage-tools
Traceback (most recent call last):
  File "/usr/lib/python3/dist-packages/UpdateManager/backend/InstallBackendAptdaemon.py", line 448, in _on_finished
    self._action_done(action,
  File "/usr/lib/python3/dist-packages/UpdateManager/backend/__init__.py", line 365, in _action_done
    self.window_main.start_available()
  File "/usr/lib/python3/dist-packages/UpdateManager/UpdateManager.py", line 241, in start_available
    self.refresh_cache()
  File "/usr/lib/python3/dist-packages/UpdateManager/UpdateManager.py", line 459, in refresh_cache
    self._get_ua_security_status()
  File "/usr/lib/python3/dist-packages/UpdateManager/UpdateManager.py", line 285, in _get_ua_security_status
    s = json.load(p.stdout)
  File "/usr/lib/python3.10/json/__init__.py", line 293, in load
    return loads(fp.read(),
  File "/usr/lib/python3.10/json/__init__.py", line 346, in loads
    return _default_decoder.decode(s)
  File "/usr/lib/python3.10/json/decoder.py", line 337, in decode
    obj, end = self.raw_decode(s, idx=_w(s, 0).end())
  File "/usr/lib/python3.10/json/decoder.py", line 355, in raw_decode
    raise JSONDecodeError("Expecting value", s, err.value) from None
json.decoder.JSONDecodeError: Expecting value: line 1 column 1 (char 0)
^CTraceback (most recent call last):
  File "/usr/bin/update-manager", line 125, in <module>
    Gtk.main()
  File "/usr/lib/python3/dist-packages/gi/overrides/Gtk.py", line 1687, in main
    with register_sigint_fallback(Gtk.main_quit):
  File "/usr/lib/python3.10/contextlib.py", line 142, in __exit__
    next(self.gen)
  File "/usr/lib/python3/dist-packages/gi/_ossighelper.py", line 237, in register_sigint_fallback
    signal.default_int_handler(signal.SIGINT, None)
KeyboardInterrupt

fuga2:~> ubuntu-bug ubuntu-advantage-tools
fuga2:~> update.go:85: cannot change mount namespace according to change mount (/var/lib/snapd/hostfs/usr/local/share/doc /usr/local/share/doc none bind,ro 0 0): cannot open directory "/usr/local/share": permission denied
update.go:85: cannot change mount namespace according to change mount (/var/lib/snapd/hostfs/usr/share/xubuntu-docs /usr/share/xubuntu-docs none bind,ro 0 0): cannot open directory "/var/lib": permission denied
Gtk-Message: 11:23:47.656: Not loading module "atk-bridge": The functionality is provided by GTK natively. Please try to not load it.

fuga2:~>

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: ubuntu-advantage-tools 31.2~22.04
ProcVersionSignature: Ubuntu 5.15.0-100.110-generic 5.15.143
Uname: Linux 5.15.0-100-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.5
Architecture: amd64
CasperMD5CheckResult: unknown
CurrentDesktop: ubuntu:GNOME
Date: Sun Mar 17 11:22:30 2024
PackageArchitecture: all
SourcePackage: ubuntu-advantage-tools
UpgradeStatus: Upgraded to jammy on 2024-03-09 (7 days ago)
apparmor_logs.txt: Mar 17 11:15:18 fuga2 kernel: audit: type=1400 audit(1710666917.933:11): apparmor="STATUS" operation="profile_load" profile="unconfined" name="ubuntu_pro_apt_news" pid=1057 comm="apparmor_parser"
cloud-id.txt-error: Invalid command specified 'cloud-id'.
livepatch-status.txt-error: Failed running command '/snap/bin/canonical-livepatch status' [exit(1)]. Message: error executing status: open /var/snap/canonical-livepatch/264/livepatchd.err: permission denied
uaclient.conf:
 contract_url: https://contracts.canonical.com
 log_level: debug