Comment 29 for bug 1622763

Revision history for this message
Tim De Pauw (timdepauw) wrote :

With my Plantronics P610, I'm seeing this in dmesg:

[ 93.738138] usb 3-2: USB disconnect, device number 5
[ 103.950487] usb 3-4: new full-speed USB device number 6 using xhci_hcd
[ 104.228308] usb 3-4: New USB device found, idVendor=047f, idProduct=c02f
[ 104.228312] usb 3-4: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 104.228314] usb 3-4: Product: Plantronics P610
[ 104.228316] usb 3-4: Manufacturer: Plantronics
[ 104.228317] usb 3-4: SerialNumber: D21FA3D2B38C144D91AF207D0A9A030D
[ 104.368289] input: Plantronics Plantronics P610 as /devices/pci0000:00/0000:00:14.0/usb3/3-4/3-4:1.3/0003:047F:C02F.0002/input/input18
[ 104.422797] plantronics 0003:047F:C02F.0002: input,hiddev0,hidraw0: USB HID v1.11 Device [Plantronics Plantronics P610] on usb-0000:00:14.0-4/input3
[ 104.955080] usb 3-4: 1:1: cannot get freq at ep 0x81
[ 104.955294] usb 3-4: 1:1: cannot get freq at ep 0x81
[ 104.958747] usb 3-4: 2:1: cannot get freq at ep 0x1
[ 104.958841] usb 3-4: 2:1: cannot set freq 44100 to ep 0x1
[ 104.969429] usb 3-4: 2:1: cannot get freq at ep 0x1
[ 104.969543] usb 3-4: 2:1: cannot set freq 44100 to ep 0x1
[ 104.973338] usb 3-4: 2:1: cannot get freq at ep 0x1
[ 104.973430] usb 3-4: 2:1: cannot set freq 44100 to ep 0x1
[ 104.977360] usb 3-4: 2:1: cannot get freq at ep 0x1
[ 104.977461] usb 3-4: 2:1: cannot set freq 44100 to ep 0x1
[ 104.981966] usb 3-4: 2:1: cannot get freq at ep 0x1
[ 104.982055] usb 3-4: 2:1: cannot set freq 44100 to ep 0x1
[ 104.985335] usb 3-4: 2:1: cannot get freq at ep 0x1
[ 104.985434] usb 3-4: 2:1: cannot set freq 44100 to ep 0x1
[ 104.989361] usb 3-4: 2:1: cannot get freq at ep 0x1
[ 104.989471] usb 3-4: 2:1: cannot set freq 44100 to ep 0x1
[ 104.993311] usb 3-4: 2:1: cannot get freq at ep 0x1
[ 104.993397] usb 3-4: 2:1: cannot set freq 44100 to ep 0x1
[ 104.997442] usb 3-4: 1:1: cannot get freq at ep 0x81
[ 104.997589] usb 3-4: 1:1: cannot set freq 44100 to ep 0x81
[ 104.999399] usb 3-4: 1:1: cannot get freq at ep 0x81
[ 104.999504] usb 3-4: 1:1: cannot set freq 44100 to ep 0x81
[ 105.001310] usb 3-4: 1:1: cannot get freq at ep 0x81
[ 105.001379] usb 3-4: 1:1: cannot set freq 44100 to ep 0x81
[ 105.003233] usb 3-4: 1:1: cannot get freq at ep 0x81
[ 105.003339] usb 3-4: 1:1: cannot set freq 44100 to ep 0x81

As a result, the device will sporadically show up in Google Hangouts in Chrome. Sometimes, it'll only show the mic and not the speaker.

This didn't happen with a similar device produced by Sennheiser. Would a patch for Plantronics devices as suggested in #28 fix it?

This is on 16.04.3 with -proposed enabled.

$ uname -a
Linux chowchow 4.4.0-88-generic #111-Ubuntu SMP Thu Jul 20 09:32:39 UTC 2017 x86_64 x86_64 x86_64 GNU/Linux

$ lsusb | grep Plantronics
Bus 003 Device 006: ID 047f:c02f Plantronics, Inc.

If this is a different issue, I apologize. It's hard to tell from the above.