Comment 56 for bug 1449005

Mark Rein (gimpsmart) wrote :

Got that braindead form-reply again, yet again blaming SAMSUNG'S FAULT on Linux:

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Thank you for contacting Samsung Support regarding your concerns and inquiries. We apologize for any inconvenience this may be causing you. Linux is the only operating system that has this issue with the Queued TRIM. Linux is open source and can be modified by anyone, as such we do not support the OS. We have seen with other customers that updating your kernel version to 4.0.5 addresses the issue.

Thank you again for contacting Samsung Support and have a good day.

DM

CS20204

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Time to re-send the message with *zero* mention of the word TRIM, because maybe they've got a trigger for the support-monkeys to auto-suggest using this response when "queued trim" is mentioned.