Ubuntu
nvidia-graphics-drivers package

Comment 183 for bug 973096

Revision history for this message

Daniel Dadap (ddadap) wrote on 2012-07-19:

#183

> At an above linked forum thread, they were able to reproduce this bug on a quadro fx4600. They are hoping to fix it this month, but I'd guess it will be next month. The thread is now password protected.

Sorry if there is any confusion, but the issue I believe you are referring to, which we do have an internal reproduction of, is not known to necessarily be the same issue as what people are describing here. We believe that some people on this thread might be affected by this issue, but as I said earlier, the reports on this thread conflict with each other on many levels, and at this time, I find it hard to believe that everybody reporting here is actually experiencing exactly the same problem.

This is why, despite the seemingly similar reports here, it is important that as much detail about the specific problem each person is experiencing be provided. I should note that the reproduction we have in house of the issue that we believe may be related to some of the reports here is on a single system so far: attempts to reproduce the problem on other systems so far have failed; we do not yet understand what is specific to this system that allows it to reproduce the issue while others do not. The person who eventually reproduced the issue internally went through dozens of systems before finding the one that finally reproduced it.

Also, the issue we have reproduced internally has specific reproduction steps. The reports here lack good reproduction steps. For reference, the specific reproduction steps given are:

Repro steps (A):
1. Open Firefox and play video from the link http://www.adobe.com/devnet/flash/articles/vidtemplate-engage-with-flash.html
2. Make it full screen
3. Just keep moving the mouse cursor over the video; after some time, the X server will crash.

Repro steps (B):
1. Open 4 to 5 seperate Firefox windows and play youtube HD videos
2. Make sure to view with large player (no need to make it fullscreen)
3. After some time (say for 3 to 5min), we can observe an X server crash.

This is reproducible regardless of whether or not VDPAU is used.

This is why, despite the seemingly similar reports here, it is important that as much detail about the specific problem each person is experiencing be provided.  I should note that the reproduction we have in house of the issue that we believe may be related to some of the reports here is on a single system so far: attempts to reproduce the problem on other systems so far have failed; we do not yet understand what is specific to this system that allows it to reproduce the issue while others do not. The person who eventually reproduced the issue internally went through dozens of systems before finding the one that finally reproduced it.

Also, the issue we have reproduced internally has specific reproduction steps. The reports here lack good reproduction steps. For reference, the specific reproduction steps given are:

Repro steps (A): 
1. Open Firefox and play video from the link http://www.adobe.com/devnet/flash/articles/vidtemplate-engage-with-flash.html 
2. Make it full screen 
3. Just keep moving the mouse cursor over the video; after some time, the X server will crash.

Repro steps (B): 
1. Open 4 to 5 seperate Firefox windows and play youtube HD videos 
2. Make sure to view with large player (no need to make it fullscreen) 
3. After some time (say for 3 to 5min), we can observe an X server crash.

This is reproducible regardless of whether or not VDPAU is used.

Ubuntunvidia-graphics-drivers package

Comment 183 for bug 973096

Ubuntu
nvidia-graphics-drivers package