Comment 12 for bug 825777

Hi Joseph,

I tried the latest 3.1.0-RC10 kernel from the link you sent on an Oneiric
live USB with persistence. The kernel image gave an error with no specific
message of what went wrong on installing it, but otherwise seemed to install
OK. Upon rebooting, not only do I not have a working laptop display, but
now HDMI doesn't work either. The laptop continues to run, and there are
occasional blips of hard-drive activity that indicates it's doing
something. I'm not sure if it's a byproduct of the kernel install error,
the existing Radeon driver problem, or if it's some kind of new
ACPI/BIOS/boot regression. I can run it again, and provide logs if you tell
me which logs you want. Or I can just leave it as is, and go ahead and
unmark the bug as "needs upstream testing".

Thanks,
Jeff

On Fri, Oct 14, 2011 at 11:24 AM, Joseph Salisbury <
<email address hidden>> wrote:

> Would it be possible for you to test the latest upstream kernel? It
> will allow additional upstream developers to examine the issue. Refer to
> https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the release
> candidate kernel versus the daily build. Once you've tested the
> upstream kernel, please remove the 'needs-upstream-testing' tag. This
> can be done by clicking on the yellow pencil icon next to the tag
> located at the bottom of the bug description and deleting the 'needs-
> upstream-testing' text. Please let us know your results.
>
> Thanks in advance.
>
> ** Tags added: needs-upstream-testing
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/825777
>
> Title:
> Display will not turn on in Oneiric alpha builds
>
> Status in “linux” package in Ubuntu:
> Confirmed
>
> Bug description:
> Hello,
>
> I have an ASUS K53TA laptop, it works fine with Natty except that the
> Catalyst driver is required for 3d capability. However, every
> Oneiric build I've tried, the display won't turn on. I can hear the
> login music playing, so I'm sure that it has booted successfully, but
> the display won't turn on, not even the backlight.
>
> I've tried various key and touchpad combinations to wake the display
> up, and I've also tried CTRL+ALT+SYSRQ+k, but nothing worked.
>
> I've heard the same from others owning different hardware with AMD
> Llano CPU/GPU as well, I don't believe this is specific to this
> particular laptop.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 11.04
> Package: linux-image-2.6.38-10-generic 2.6.38-10.46
> ProcVersionSignature: Ubuntu 2.6.38-10.46-generic 2.6.38.7
> Uname: Linux 2.6.38-10-generic x86_64
> NonfreeKernelModules: fglrx
> AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
> Architecture: amd64
> ArecordDevices:
> **** List of CAPTURE Hardware Devices ****
> card 1: Generic_1 [HD-Audio Generic], device 0: ALC269VB Analog [ALC269VB
> Analog]
> Subdevices: 1/1
> Subdevice #0: subdevice #0
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC1: bob 1462 F.... pulseaudio
> CRDA: Error: [Errno 2] No such file or directory
> Card0.Amixer.info:
> Card hw:0 'Generic'/'HD-Audio Generic at 0xfeb44000 irq 47'
> Mixer name : 'ATI R6xx HDMI'
> Components : 'HDA:1002aa01,00aa0100,00100200'
> Controls : 4
> Simple ctrls : 1
> Card0.Amixer.values:
> Simple mixer control 'IEC958',0
> Capabilities: pswitch pswitch-joined penum
> Playback channels: Mono
> Mono: Playback [on]
> Card1.Amixer.info:
> Card hw:1 'Generic_1'/'HD-Audio Generic at 0xfeb40000 irq 16'
> Mixer name : 'Realtek ALC269VB'
> Components : 'HDA:10ec0269,1043107c,00100100'
> Controls : 11
> Simple ctrls : 7
> Date: Sat Aug 13 07:45:10 2011
> HibernationDevice: RESUME=UUID=9a29c58d-9e25-4773-b697-a43df62d5659
> InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64
> (20110427.1)
> Lsusb:
> Bus 003 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
> Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
> Bus 001 Device 003: ID 0bda:0138 Realtek Semiconductor Corp.
> Bus 001 Device 002: ID 058f:a016 Alcor Micro Corp.
> Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
> MachineType: ASUSTeK Computer Inc. K53TA
> ProcEnviron:
> LANGUAGE=en_US:en
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-10-generic
> root=UUID=8d70ae6a-7c8e-423c-ad4c-b6f4493438d8 ro quiet splash vt.handoff=7
> RelatedPackageVersions:
> linux-restricted-modules-2.6.38-10-generic N/A
> linux-backports-modules-2.6.38-10-generic N/A
> linux-firmware 1.52
> RfKill:
> 0: phy0: Wireless LAN
> Soft blocked: no
> Hard blocked: no
> SourcePackage: linux
> UpgradeStatus: No upgrade log present (probably fresh install)
> WifiSyslog:
>
> dmi.bios.date: 06/02/2011
> dmi.bios.vendor: American Megatrends Inc.
> dmi.bios.version: 203
> dmi.board.asset.tag: To be filled by O.E.M.
> dmi.board.name: K53TA
> dmi.board.vendor: ASUSTeK Computer Inc.
> dmi.board.version: 1.0
> dmi.chassis.asset.tag: No Asset Tag
> dmi.chassis.type: 10
> dmi.chassis.vendor: ASUSTeK Computer Inc.
> dmi.chassis.version: 1.0
> dmi.modalias:
> dmi:bvnAmericanMegatrendsInc.:bvr203:bd06/02/2011:svnASUSTeKComputerInc.:pnK53TA:pvr1.0:rvnASUSTeKComputerInc.:rnK53TA:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0:
> dmi.product.name: K53TA
> dmi.product.version: 1.0
> dmi.sys.vendor: ASUSTeK Computer Inc.
>
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