Comment 0 for bug 1884232

Revision history for this message
crysman (crysman) wrote : touchpad doesn't work at all on ACER Spin 5

Touchpad is not working at all on ACER Spin 5 SP513-54N.

According to https://wiki.ubuntu.com/DebuggingTouchpadDetection#In_case_your_Touchpad_doesn.27t_work_at_all_.28No_response_from_the_Touchpad.29 I am creating this kernel bug issue.

There are more issues, too, like touchscreen not working and Ubuntu not installable - see here if interrested https://askubuntu.com/questions/1251719/

I would like to run Ubuntu on this machine and I am willing to help with any debug or kernel tweaking... Please let me know.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-5.4.0-26-generic 5.4.0-26.30
ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30
Uname: Linux 5.4.0-26-generic x86_64
NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: ubuntu 4195 F.... pulseaudio
CasperMD5CheckResult: skip
CasperVersion: 1.445
CurrentDesktop: ubuntu:GNOME
Date: Fri Jun 19 10:44:58 2020
LiveMediaBuild: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
MachineType: Acer Spin SP513-54N
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz file=/cdrom/preseed/username.seed maybe-ubiquity quiet splash ---
RelatedPackageVersions:
 linux-restricted-modules-5.4.0-26-generic N/A
 linux-backports-modules-5.4.0-26-generic N/A
 linux-firmware 1.187
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/21/2020
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.00
dmi.board.name: Caboom_IL
dmi.board.vendor: IL
dmi.board.version: V1.00
dmi.chassis.type: 31
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.00
dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.00:bd02/21/2020:svnAcer:pnSpinSP513-54N:pvrV1.00:rvnIL:rnCaboom_IL:rvrV1.00:cvnAcer:ct31:cvrV1.00:
dmi.product.family: Spin 5
dmi.product.name: Spin SP513-54N
dmi.product.sku: 0000000000000000
dmi.product.version: V1.00
dmi.sys.vendor: Acer