Activity log for bug #1798961

Date Who What changed Old value New value Message
2018-10-20 13:16:45 Douglas Silva bug added bug
2018-10-20 13:16:45 Douglas Silva attachment added system hardware information https://bugs.launchpad.net/bugs/1798961/+attachment/5203301/+files/lspci-vnvn.log
2018-10-20 13:30:07 Ubuntu Kernel Bot linux (Ubuntu): status New Confirmed
2018-10-20 17:31:00 Cristian Aravena Romero linux (Ubuntu): status Confirmed Incomplete
2018-10-22 00:06:03 Douglas Silva linux (Ubuntu): status Incomplete Confirmed
2018-10-22 00:06:22 Douglas Silva tags amd64 apport-bug cosmic amd64 apport-bug cosmic kernel-bug-exists-upstream
2018-10-22 02:02:17 Douglas Silva description First thing I notice is that the mouse cursor freezes as I'm using it, then I hit the CAPS LOCK key and the LED indicator doesn't respond. Then I try the "REISUB" command, but it doesn't do anything either. Only a hard reset works, pressing down the power button for a few seconds. How to reproduce? I couldn't figure out a consistent method. It is still random to me, although it seems to happen more often when I'm running Xfce (Xubuntu) on a recent kernel (4.17+). Xfce's default image viewer seems to be connected to it, as well. Most of the time I was having multiple instances of it when everything froze. Version: Ubuntu 4.18.0-10.11-generic 4.18.12 System information attached. Also happens under Arch Linux and Fedora. ProblemType: Bug DistroRelease: Ubuntu 18.10 Package: linux-image-4.18.0-10-generic 4.18.0-10.11 ProcVersionSignature: Ubuntu 4.18.0-10.11-generic 4.18.12 Uname: Linux 4.18.0-10-generic x86_64 ApportVersion: 2.20.10-0ubuntu13 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: dsilva 1213 F.... pulseaudio /dev/snd/controlC0: dsilva 1213 F.... pulseaudio CurrentDesktop: XFCE Date: Sat Oct 20 09:54:50 2018 InstallationDate: Installed on 2018-10-20 (0 days ago) InstallationMedia: Xubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.2) MachineType: Dell Inc. Inspiron 5458 ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.18.0-10-generic root=/dev/mapper/xubuntu--vg-root ro quiet splash vt.handoff=1 RelatedPackageVersions: linux-restricted-modules-4.18.0-10-generic N/A linux-backports-modules-4.18.0-10-generic N/A linux-firmware 1.175 RfKill: 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/02/2018 dmi.bios.vendor: Dell Inc. dmi.bios.version: A15 dmi.board.name: 09WGNT dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA15:bd02/02/2018:svnDellInc.:pnInspiron5458:pvr01:rvnDellInc.:rn09WGNT:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Inspiron 5458 dmi.product.sku: Inspiron 5458 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. First thing I notice is that the mouse cursor freezes as I'm using it, then I hit the CAPS LOCK key and the LED indicator doesn't respond. Then I try the "REISUB" command, but it doesn't do anything either. Only a hard reset works, pressing down the power button for a few seconds. How to reproduce? I couldn't figure out a consistent method. It is still random to me. Version: Ubuntu 4.18.0-10.11-generic 4.18.12 System information attached. Also happens under Arch Linux and Fedora. I've talked to another user on IRC who seems to be having the same freezes. ProblemType: Bug DistroRelease: Ubuntu 18.10 Package: linux-image-4.18.0-10-generic 4.18.0-10.11 ProcVersionSignature: Ubuntu 4.18.0-10.11-generic 4.18.12 Uname: Linux 4.18.0-10-generic x86_64 ApportVersion: 2.20.10-0ubuntu13 Architecture: amd64 AudioDevicesInUse:  USER PID ACCESS COMMAND  /dev/snd/controlC1: dsilva 1213 F.... pulseaudio  /dev/snd/controlC0: dsilva 1213 F.... pulseaudio CurrentDesktop: XFCE Date: Sat Oct 20 09:54:50 2018 InstallationDate: Installed on 2018-10-20 (0 days ago) InstallationMedia: Xubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.2) MachineType: Dell Inc. Inspiron 5458 ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.18.0-10-generic root=/dev/mapper/xubuntu--vg-root ro quiet splash vt.handoff=1 RelatedPackageVersions:  linux-restricted-modules-4.18.0-10-generic N/A  linux-backports-modules-4.18.0-10-generic N/A  linux-firmware 1.175 RfKill:  0: phy0: Wireless LAN   Soft blocked: no   Hard blocked: no SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/02/2018 dmi.bios.vendor: Dell Inc. dmi.bios.version: A15 dmi.board.name: 09WGNT dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA15:bd02/02/2018:svnDellInc.:pnInspiron5458:pvr01:rvnDellInc.:rn09WGNT:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Inspiron 5458 dmi.product.sku: Inspiron 5458 dmi.product.version: 01 dmi.sys.vendor: Dell Inc.
2018-10-23 16:59:37 Joseph Salisbury linux (Ubuntu): importance Undecided High
2018-10-23 17:00:12 Joseph Salisbury linux (Ubuntu): status Confirmed Triaged
2018-10-23 17:00:20 Joseph Salisbury nominated for series Ubuntu Bionic
2018-10-23 17:00:20 Joseph Salisbury bug task added linux (Ubuntu Bionic)
2018-10-23 17:00:20 Joseph Salisbury nominated for series Ubuntu Dd-series
2018-10-23 17:00:20 Joseph Salisbury bug task added linux (Ubuntu Dd-series)
2018-10-23 17:00:20 Joseph Salisbury nominated for series Ubuntu Cosmic
2018-10-23 17:00:20 Joseph Salisbury bug task added linux (Ubuntu Cosmic)
2018-10-23 17:00:27 Joseph Salisbury linux (Ubuntu Dd-series): status New Triaged
2018-10-23 17:00:30 Joseph Salisbury linux (Ubuntu Bionic): status New Triaged
2018-10-23 17:00:33 Joseph Salisbury linux (Ubuntu Dd-series): importance Undecided High
2018-10-23 17:00:36 Joseph Salisbury linux (Ubuntu Bionic): importance Undecided High
2018-10-24 19:42:18 Micha Preußer bug added subscriber Micha Preußer
2018-11-13 14:12:38 Douglas Silva attachment added output of journalctl -b -1 -k https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1798961/+attachment/5212302/+files/journal2.txt
2018-11-13 14:18:03 Douglas Silva bug task added linux (Arch Linux)
2018-11-13 14:24:26 Douglas Silva bug task deleted linux (Arch Linux)
2018-11-25 06:59:48 Teresa e Junior bug added subscriber Teresa e Junior
2018-12-18 16:50:19 mariana attachment added Screenshot from 2018-12-18 09-42-02.png https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1798961/+attachment/5223255/+files/Screenshot%20from%202018-12-18%2009-42-02.png
2019-01-03 18:18:56 Alfonso bug added subscriber Alfonso
2019-01-10 14:44:35 Dane Balia bug added subscriber Dane Balia
2019-01-20 16:21:40 Yi EungJun bug added subscriber Yi EungJun
2019-01-26 15:47:10 stan holmes bug added subscriber stan holmes
2019-01-28 18:05:25 Darek bug task added linux
2019-01-29 21:32:37 Darek linux (Ubuntu Cosmic): assignee Darek (d-paczko)
2019-01-30 20:39:46 Dominic Jones bug added subscriber Dominic Jones
2019-02-03 05:53:45 Jan Zuchhold bug added subscriber Jan Zuchhold
2019-02-08 03:21:09 Mohamed Mahmoud Mustafa bug added subscriber Mohamed Mahmoud Mustafa
2019-02-11 09:55:06 Peter Eric Butler bug added subscriber Peter Eric Butler
2019-02-11 11:31:42 Teresa e Junior linux (Ubuntu Cosmic): assignee Darek (d-paczko)
2019-03-22 06:28:04 Ulf Tidstrand bug added subscriber Ulf Tidstrand
2019-03-27 10:36:22 Nikita Travkin attachment added Logs https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1798961/+attachment/5249729/+files/from_logs.txt
2019-03-28 23:22:56 craig-dods bug added subscriber Craig Dods
2019-04-24 02:46:29 Eugene San bug added subscriber Eugene San
2019-04-28 08:14:27 Matti Pulkkinen bug added subscriber Matti Pulkkinen
2019-05-06 05:01:53 Kai-Heng Feng bug task added xserver-xorg-video-intel (Ubuntu)
2019-05-06 07:29:49 Darek removed subscriber Darek
2019-05-07 13:41:34 Sebastien Bacher xserver-xorg-video-intel (Ubuntu): status New Invalid
2019-05-07 13:41:38 Sebastien Bacher xserver-xorg-video-intel (Ubuntu Cosmic): status New Invalid
2019-05-07 13:41:40 Sebastien Bacher xserver-xorg-video-intel (Ubuntu Bionic): status New Invalid
2019-05-07 13:41:45 Sebastien Bacher xserver-xorg-video-intel (Ubuntu Bionic): importance Undecided High
2019-05-07 13:52:48 Sebastien Bacher xserver-xorg-video-intel (Ubuntu Disco): status New Invalid
2019-05-07 13:52:50 Sebastien Bacher xserver-xorg-video-intel (Ubuntu): importance Undecided High
2019-05-07 13:52:52 Sebastien Bacher xserver-xorg-video-intel (Ubuntu Cosmic): importance Undecided High
2019-05-07 13:52:54 Sebastien Bacher xserver-xorg-video-intel (Ubuntu Disco): importance Undecided High
2019-05-07 14:24:11 Nikita Travkin removed subscriber Nikita Travkin
2019-05-20 07:08:28 Teresa e Junior bug watch added https://bugzilla.redhat.com/show_bug.cgi?id=1571330
2019-06-21 16:08:09 El jinete sin cabeza bug added subscriber El jinete sin cabeza
2019-06-22 23:18:55 Peter linux (Ubuntu): status Triaged Confirmed
2019-06-22 23:58:27 Douglas Silva removed subscriber Douglas Silva
2019-06-29 18:47:36 Michael Skelton attachment added ubuntu18_10_kdumps.tar.gz https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1798961/+attachment/5274129/+files/ubuntu18_10_kdumps.tar.gz
2019-06-29 21:39:32 Teresa e Junior removed subscriber Teresa e Junior
2019-07-24 18:41:20 Brad Figg tags amd64 apport-bug cosmic kernel-bug-exists-upstream amd64 apport-bug cosmic kernel-bug-exists-upstream ubuntu-certified
2019-07-24 20:18:00 billythegates removed subscriber billythegates
2019-08-10 13:10:34 Ricardo Seriani bug added subscriber Ricardo Seriani
2019-09-18 07:54:27 Douwe bug added subscriber Douwe
2019-10-09 12:12:18 Peter Eric Butler removed subscriber Peter Eric Butler
2019-11-22 17:45:18 Nicola Soranzo bug added subscriber Nicola Soranzo
2019-12-04 08:59:48 r.fabbeni@gmail.com attachment added syslog https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1798961/+attachment/5309731/+files/syslog
2019-12-04 09:00:21 r.fabbeni@gmail.com attachment removed syslog https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1798961/+attachment/5309731/+files/syslog
2019-12-10 10:36:11 Igor Grkavac bug added subscriber Igor Grkavac
2019-12-13 16:19:06 Ckrasos-4 bug added subscriber Ckrasos-4
2019-12-17 21:48:10 Jamie Redmond bug watch added https://github.com/brave/brave-browser/issues/7439
2020-02-10 15:42:24 Lancillotto bug added subscriber Lancillotto
2020-06-02 07:02:47 Daniel van Vugt linux (Ubuntu Cosmic): status Triaged Won't Fix
2020-06-02 07:02:53 Daniel van Vugt linux (Ubuntu Disco): status Triaged Won't Fix
2020-06-02 07:03:36 Daniel van Vugt linux (Ubuntu): status Confirmed Won't Fix
2020-06-02 07:03:42 Daniel van Vugt linux (Ubuntu Bionic): status Triaged Won't Fix
2020-06-02 07:04:18 Daniel van Vugt bug added subscriber Daniel van Vugt
2020-09-21 07:08:30 Saptarshi Roy bug added subscriber Saptarshi Roy
2021-03-25 05:46:53 Chris Guiver linux: status New Incomplete