Ubuntu
linux package

  1. Bionic (18.04)
  2. Bug #1784485
  3. Comment #21

Comment 21 for bug 1784485

Revision history for this message
Thusitha Chandrapala (thusi87-q) wrote :

I have the issue as well. I have a dual boot system with following.
Zenbook UX490UAR
Ubuntu 18.04.1
Windows 10

I think this is due to windows not properly shutting down and holding on to a hardware device, although not sure how. Managed to resolve by a full shutdown. i.e. go to shutdown on the windows start menu and hold shift while pressing restart. A screen will appear where you can select to shutdown.

After the restart and logging into ubuntu, sound works .
For the volume control related bug, there was a guide here : https://askubuntu.com/questions/906303/volume-control-on-asus-zenbook-3