Comment 33 for bug 1766377

      I gave up any hope it ever would be fixed, bought some NIC cards with a
different chipset, and moved on.

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On Thu, 5 Sep 2019, Chris Puttick wrote:

> Date: Thu, 05 Sep 2019 08:35:29 -0000
> From: Chris Puttick <email address hidden>
> Reply-To: Bug 1766377 <email address hidden>
> To: <email address hidden>
> Subject: [Bug 1766377] Re: Ethernet E1000 Controller Hangs
>
> We're seeing this bug consistently (although not consistent per se - the
> error does not occur immediately after boot, and doesn't immediately
> disconnect the server from the network; anything from 3 weeks to 3 hours
> before it starts, and a day or so after is starts before it gets
> permanently disconnected).
>
> # uname -a
> Linux <hostname> 4.15.0-60-generic #67-Ubuntu SMP Thu Aug 22 16:55:30 UTC 2019 x86_64 x86_64 x86_64 GNU/Linux
>
> Intel(R) Core(TM) i7-7700 CPU @ 3.60GHz
>
> Ubuntu 18.04.3 LTS
>
> Issue occurred on earlier 18.04 and kernel versions. Server was built as
> 18.04.1 and is a fairly minimal install acting as a virtual host with
> KVM/QEMU. It's not heavily loaded and doesn't have a huge amount of
> traffic. It's a co-located rental so we don't have a detailed spec, but
> if it's of interest more details are probably available from the
> provider.
>
> We have other servers with identical hardware from the same provider
> running 16.04 without any issue.
>
>
> ** Changed in: linux (Ubuntu Bionic)
> Status: Expired => Confirmed
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1766377
>
> Title:
> Ethernet E1000 Controller Hangs
>
> Status in linux package in Ubuntu:
> Expired
> Status in linux source package in Bionic:
> Confirmed
>
> Bug description:
> With Bionic kernel 4.15.0-15 and 4.15.0-17 I am experiencing periodic hanging of the LAN connection. This is happening on an Asus X99-DELUX motherboard, controller specifications:
> Intel® I218V, 1 x Gigabit LAN Controller(s)
> Intel® I211-AT, 1 x Gigabit LAN
> Dual Gigabit LAN controllers- 802.3az Energy Efficient Ethernet (EEE) appliance
> Support Teaming Technology
> ASUS Turbo LAN Utility
> The CPU is an i7-6850 and it is configured with 128GB of DDR4 RAM.
> This machine has a number of Qemu/KVM virtual guests and is using a software bridge to share the interface.
> This did not happen with 17.10 and 4.13.0 kernel. It is happening on multiple machines here.
> Here are the messages from dmesg:
> 1016198.957850] e1000e 0000:00:19.0 eno1: Detected Hardware Unit Hang:
> TDH <ea>
> TDT <2d>
> next_to_use <2d>
> next_to_clean <e9>
> buffer_info[next_to_clean]:
> time_stamp <13c8d0008>
> next_to_watch <ea>
> jiffies <13c8d0880>
> next_to_watch.status <0>
> MAC Status <80083>
> PHY Status <796d>
> PHY 1000BASE-T Status <3c00>
> PHY Extended Status <3000>
> PCI Status <10>
> [1016200.942072] e1000e 0000:00:19.0 eno1: Detected Hardware Unit Hang:
> TDH <ea>
> TDT <2d>
> next_to_use <2d>
> next_to_clean <e9>
> buffer_info[next_to_clean]:
> time_stamp <13c8d0008>
> next_to_watch <ea>
> jiffies <13c8d1040>
> next_to_watch.status <0>
> MAC Status <80083>
> PHY Status <796d>
> PHY 1000BASE-T Status <3c00>
> PHY Extended Status <3000>
> PCI Status <10>
> [1016202.413607] e1000e 0000:00:19.0 eno1: Reset adapter unexpectedly
> [1016202.413701] bridge0: port 1(eno1) entered disabled state
> [1016202.413732] bridge0: topology change detected, propagating
> [1016206.666676] e1000e: eno1 NIC Link is Up 1000 Mbps Full Duplex, Flow Control: Rx/Tx
> [1016206.666708] bridge0: port 1(eno1) entered blocking state
> [1016206.666712] bridge0: port 1(eno1) entered listening state
> [1016216.750911] bridge0: port 1(eno1) entered learning state
> [1016232.110291] bridge0: port 1(eno1) entered forwarding state
> [1016232.110294] bridge0: topology change detected, sending tcn bpdu
> [1017834.390579] cfg80211: Loading compiled-in X.509 certificates for regulatory database
> [1017834.390770] cfg80211: Loaded X.509 cert 'sforshee: 00b28ddf47aef9cea7'
> [1017834.414792] platform regulatory.0: Direct firmware load for regulatory.db failed with error -2
> [1017834.414794] cfg80211: failed to load regulatory.db
> If there is any other information I can provide to aid in resolution, please contact me, <email address hidden>. Thank you!
>
> ProblemType: Bug
> DistroRelease: Ubuntu 18.04
> Package: linux-image-4.15.0-15-lowlatency 4.15.0-15.16
> ProcVersionSignature: Ubuntu 4.15.0-15.16-lowlatency 4.15.15
> Uname: Linux 4.15.0-15-lowlatency x86_64
> ApportVersion: 2.20.9-0ubuntu6
> Architecture: amd64
> AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/hwC1D3', '/dev/snd/hwC1D2', '/dev/snd/hwC1D1', '/dev/snd/hwC1D0', '/dev/snd/pcmC1D9p', '/dev/snd/pcmC1D8p', '/dev/snd/pcmC1D7p', '/dev/snd/pcmC1D3p', '/dev/snd/controlC1', '/dev/snd/by-path', '/dev/snd/hwC0D0', '/dev/snd/pcmC0D2c', '/dev/snd/pcmC0D1p', '/dev/snd/pcmC0D0c', '/dev/snd/pcmC0D0p', '/dev/snd/controlC0', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
> CurrentDesktop: MATE
> Date: Mon Apr 23 16:45:30 2018
> HibernationDevice: RESUME=UUID=963cb206-8962-4fc0-82a1-fc4f02a9b5c5
> InstallationDate: Installed on 2017-05-05 (353 days ago)
> InstallationMedia: Ubuntu-MATE 17.04 "Zesty Zapus" - Release amd64 (20170412)
> MachineType: ASUS All Series
> ProcFB: 0 nouveaufb
> ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-15-lowlatency root=UUID=28825f5b-a6fd-4e09-982c-0513ae4d2842 ro quiet splash vt.handoff=1
> PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
> RelatedPackageVersions:
> linux-restricted-modules-4.15.0-15-lowlatency N/A
> linux-backports-modules-4.15.0-15-lowlatency N/A
> linux-firmware 1.173
> RfKill:
>
> SourcePackage: linux
> UpgradeStatus: Upgraded to bionic on 2018-04-12 (11 days ago)
> dmi.bios.date: 08/11/2017
> dmi.bios.vendor: American Megatrends Inc.
> dmi.bios.version: 1801
> dmi.board.asset.tag: Default string
> dmi.board.name: X99-E
> dmi.board.vendor: ASUSTeK COMPUTER INC.
> dmi.board.version: Rev 1.xx
> dmi.chassis.asset.tag: Default string
> dmi.chassis.type: 3
> dmi.chassis.vendor: Default string
> dmi.chassis.version: Default string
> dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1801:bd08/11/2017:svnASUS:pnAllSeries:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnX99-E:rvrRev1.xx:cvnDefaultstring:ct3:cvrDefaultstring:
> dmi.product.family: ASUS MB
> dmi.product.name: All Series
> dmi.product.version: System Version
> dmi.sys.vendor: ASUS
>
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>