radeon 3300 locks up screen w/ any driver

Bug #356508 reported by Heitzso on 2009-04-06
6
Affects Status Importance Assigned to Milestone
xserver-xorg-video-radeonhd (Ubuntu)
Undecided
Unassigned

Bug Description

This may be a duplicate of 284408, but is more general than that bug report (I added a comment to it).

I recently upgraded from 8.10 to 9.04 beta. Under 8.10 I had run fglrx driver downloaded from ati web site.

Motherboard is Gigabyte GA-MA790GP with built in radeon hd3300 and 4 G of RAM (all slots filled). I've tried radeon, radeonhd, vesa, and fglrx drivers. I've also tried to build most recent radeonhd from git, and the most recent fglrx driver from amd/ati web site. In all cases the screen freezes and then you cannot even ctrl-alt-f1 over to a console. It is possible to ssh into the box. (Note that latest fglrx driver from ati does not install due to version of X, etc., so it does not freeze, it just does not install.)

Googling around it seems the problem may be related to having all memory slots filled, i.e. if I pull two memory sticks and drop back to 2G then it might work. I haven't tried that. But that might explain why someone might believe 3300 works in Jaunty, if they tested on a system without all memory slots filled.

I will be glad to assist in debugging this, but I'd appreciate working w/ someone on Ubuntu's side who has an idea of what the problem might be so I'm not just shooting in the dark. I've lost a good bit of time trying to get some version of X running (all failed) and the system is down for the count until I get this fixed. Thanks.

I may well have messed up my system by trying to compile radeonhd from git for it to get something to work.

HammerHead66 (hollycowbatman23) wrote :

try this

For Ubuntu 8.04 Linux ATI Radeon Drivers.

 Here you go follow just like it says to or it will not work right. ( and no terminal is not terminal)

1. Install Linux, if you have not already done so. (if you have already installed drivers for your card in Linux and they are not working see step #11 on the How-To.)
2. Go to http://support.amd.com/us/gpudownload/Pages/index.aspx and download drivers to your desktop. (make sure to make this file executable.)
3. On desktop text upper left side go to /System/Admin/Hardware drivers and enable card do not restart at this time.
4. On desktop text upper left side go to /Applications/Accessories/Terminal
5. Type -----------> cd Desktop
6. Type -----------> dir
7. Type -----------> sudo ./ATI_DRIVER
8. Install driver
9. Wait a long time
10.Restart

Tell me if you have any problems IRC room #ubuntu

                                                                                                     I hope I have helped you.
                                                                                                                         HammerHead66

 11.On desktop text upper left side go to /Applications/Accessories/Terminal
        type -----------> sudo apt-get --purge remove
        go back to step #2.
                                                                                                                                                rowbgcolor=lightgreen

Changed in ubuntu:
status: New → Confirmed

I installed recent proprietary driver and it works now. Let me know if
someone wants me to try out radeon/radeonhd or other driver.
> try this
>
> For Ubuntu 8.04 Linux ATI Radeon Drivers.
>
>  Here you go follow just like it says to or it will not work right. (
> and no terminal is not terminal)
>
> 1. Install Linux, if you have not already done so. (if you have already installed drivers for your card in Linux and they are not working see step #11 on the How-To.)
> 2. Go to http://support.amd.com/us/gpudownload/Pages/index.aspx and download drivers to your desktop. (make sure to make this file executable.)
> 3. On desktop text upper left side go to /System/Admin/Hardware drivers and enable card do not restart at this time.
> 4. On desktop text upper left side go to /Applications/Accessories/Terminal
> 5. Type -----------> cd Desktop
> 6. Type -----------> dir
> 7. Type -----------> sudo ./ATI_DRIVER
> 8. Install driver
> 9. Wait a long time
> 10.Restart
>
> Tell me if you have any problems IRC room #ubuntu
>
>
> 11.On desktop text upper left side go to /Applications/Accessories/Terminal
> type -----------> sudo apt-get --purge remove
> go back to step #2.
>

HammerHead66 (hollycowbatman23) wrote :
Download full text (3.3 KiB)

I'm glad I have been of some help to you. Have a great time with you ATI graphic card.
                                                                                             HammerHead66

--- On Wed, 4/22/09, Heitzso <email address hidden> wrote:

From: Heitzso <email address hidden>
Subject: Re: [Bug 356508] Re: radeon 3300 locks up screen w/ any driver
To: <email address hidden>
Date: Wednesday, April 22, 2009, 7:23 AM

I installed recent proprietary driver and it works now.  Let me know if
someone wants me to try out radeon/radeonhd or other driver.
> try this
>
> For Ubuntu 8.04 Linux ATI Radeon Drivers.
>
>  Here you go follow just like it says to or it will not work right. (
> and no terminal is not terminal)
>
> 1. Install Linux, if you have not already done so.   (if you have already installed drivers for your card in Linux and they are not working see step #11 on the How-To.)
> 2. Go to http://support.amd.com/us/gpudownload/Pages/index.aspx and download drivers to your desktop. (make sure to make this file executable.)
> 3. On desktop text upper left side go to /System/Admin/Hardware drivers and enable card do not restart at this time.
> 4. On desktop text upper left side go to /Applications/Accessories/Terminal
> 5. Type   ----------->      cd Desktop
> 6. Type   ----------->      dir
> 7. Type   ----------->      sudo ./ATI_DRIVER
> 8. Install driver
> 9. Wait a long time
> 10.Restart
>
> Tell me if you have any problems      IRC room  #ubuntu
>
>
>  11.On desktop text upper left side go to /Applications/Accessories/Terminal
>         type   ----------->     sudo apt-get --purge remove
>         go back to step #2.
>

--
radeon 3300 locks up screen w/ any driver
https://bugs.launchpad.net/bugs/356508
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of the bug.

Status in Ubuntu: Confirmed

Bug description:
This may be a duplicate of 284408, but is more general than that bug report (I added a comment to it).

I recently upgraded from 8.10 to 9.04 beta.  Under 8.10 I had run fglrx driver downloaded from ati web site.

Motherboard is Gigabyte GA-MA790GP with built in radeon hd3300 and 4 G of RAM (all slots filled). I've tried radeon, radeonhd, vesa, and fglrx drivers.  I've also tried to build most recent radeonhd from git, and the most recent fglrx driver from amd/ati web site.  In all cases the screen freezes and then you cannot even ctrl-alt-f1 over to a console.  It is possible to ssh into the box.  (Note that latest fglrx driver from ati does not install due to version of X, etc., so it does not freeze, it just does not install.)

Googling around it seems the problem may be related to having all memory slots filled, i.e. if I pull two memory sticks and drop back to 2G then it might work.  I haven't tried that. But that might explain why someone might believe 3300 works in Jaunty, if they tested on a system without all memory slots filled.

I will be glad to assist in debugging this, but I'd appreciate working w/ someone on Ubuntu's side who has an idea of what the problem might be so I'm not just shooting in the dark.  I've lost a good bit of time trying to get some versi...

Read more...

jcsjcs (jcsjcs) wrote :

I had the same problem after upgrading to jaunty: screen would remain black, even though it did work with the fglrx package driver before the upgrade. Radeon HD3300. Motherboard: M3A78-T. Th e radion driver didn't work either.

Changing the BIOS settings from "Sideport" to "UDMA" (meaning part of the main memory will be used) and installing the driver from the AMD website did solve the problem.

I'm not sure whether only switching to UDMA would have solved the problem. I installed the new driver first, which didn't work. I switched to UDMA, then it worked. Then I re-installed the ubuntu drivers, and it didn't work again, even though this might be another problem (I didn't now how to reverse the manual installation of the AMD drivers).

I also have all four memory banks filled (8 GB).

JCS.

Vish (vish) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. This bug did not have a package associated with it, which is important for ensuring that it gets looked at by the proper developers. You can learn more about finding the right package at https://wiki.ubuntu.com/Bugs/FindRightPackage. I have classified this bug as a bug in xserver-xorg-video-radeonhd.

When reporting bugs in the future please use apport, either via the appropriate application's "Help -> Report a Problem" menu or using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs.

affects: ubuntu → xserver-xorg-video-radeonhd (Ubuntu)
Timo Aaltonen (tjaalton) wrote :

there is no -radeonhd in the archive anymore, closing the bugs.

Changed in xserver-xorg-video-radeonhd (Ubuntu):
assignee: HammerHead66 (hollycowbatman23) → nobody
status: Confirmed → Invalid
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