[nouveau] Laptop video problem

Bug #1877648 reported by Karim BAKKAL
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
xserver-xorg-video-nouveau (Ubuntu)
New
Undecided
Unassigned

Bug Description

After a fresh install, the system goes to sleep mode in place of showing logon display. After waking up, the screen stay black but login action and shutdown button seems to work so there's no video on laptop screen (LVDS-1).

When i connect an DVI-I monitor before starting, the computer doesn't go in sleep mode at startup. I can see the logon on external monitor but there nothing on internal monitor.

I can use the two monitor when i use those commands:
xrandr --output DVI-I-1 --mode 1400x1050 --primary
xrandr --output LVDS-1 --mode 1440x900 --right-of DVI-I-1 --crtc 0

LVDS-1 is reported as "unknown connection" in place of "connected" or "disconnected".

Xorg0.log report that the internal monitor is disconnected :
[ 31.856] (II) NOUVEAU(0): Output VGA-1 disconnected
[ 31.856] (II) NOUVEAU(0): Output LVDS-1 disconnected
[ 31.856] (II) NOUVEAU(0): Output DVI-I-1 connected
[ 31.856] (II) NOUVEAU(0): Output TV-1 disconnected

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: xorg 1:7.7+19ubuntu7.1
ProcVersionSignature: Ubuntu 4.15.0-99.100-generic 4.15.18
Uname: Linux 4.15.0-99-generic i686
ApportVersion: 2.20.9-0ubuntu7.14
Architecture: i386
CompositorRunning: None
CurrentDesktop: XFCE
Date: Fri May 8 20:28:43 2020
DistUpgraded: Fresh install
DistroCodename: bionic
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GraphicsCard:
 NVIDIA Corporation NV41M [GeForce Go 6800] [10de:00c8] (rev a2) (prog-if 00 [VGA controller])
   Subsystem: Fujitsu Technology Solutions NV41M [GeForce Go 6800] [1734:107c]
InstallationDate: Installed on 2020-04-17 (21 days ago)
InstallationMedia: Xubuntu 18.04 LTS "Bionic Beaver" - Release i386 (20180426)
MachineType: FUJITSU SIEMENS Amilo M3438 Series
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-99-generic root=UUID=f910d7c1-f499-455a-ade2-472c22149dcd ro quiet splash vt.handoff=1
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/05/2005
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1.10C
dmi.board.name: P71EN0
dmi.chassis.type: 10
dmi.chassis.vendor: FUJITSU SIEMENS
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1.10C:bd10/05/2005:svnFUJITSUSIEMENS:pnAmiloM3438Series:pvr:rvn:rnP71EN0:rvr:cvnFUJITSUSIEMENS:ct10:cvr:
dmi.product.name: Amilo M3438 Series
dmi.sys.vendor: FUJITSU SIEMENS
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.99-1ubuntu1~18.04.2
version.libgl1-mesa-dri: libgl1-mesa-dri 19.2.8-0ubuntu0~18.04.3
version.libgl1-mesa-glx: libgl1-mesa-glx 19.2.8-0ubuntu0~18.04.3
version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4.4
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20171229-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2

Revision history for this message
Karim BAKKAL (kabak-85) wrote :
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

If you can then please try Ubuntu 20.04:

  https://ubuntu.com/download/desktop

or try Xubuntu 20.04:

  http://cdimage.ubuntu.com/xubuntu/releases/20.04/release/

and tell us if the problem still occurs in that version.

tags: added: nouveau
summary: - Laptop video problem
+ [nouveau] Laptop video problem
affects: xorg (Ubuntu) → xserver-xorg-video-nouveau (Ubuntu)
Revision history for this message
Karim BAKKAL (kabak-85) wrote :

I can't try Ubuntu 20.04 or Xubuntu 20.04 because it's a 32 bits CPU.

I had similar problem at startup with Debian buster i386 but i'm waiting an other hard disk to say if it was exactly the same thing or not.

Karim BAKKAL (kabak-85)
Changed in xserver-xorg-video-nouveau (Ubuntu):
status: New → Incomplete
status: Incomplete → New
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