Comment 49 for bug 1217585

Alistair Buxton, thank you for reporting this and helping make Ubuntu better.

As per https://wiki.ubuntu.com/Releases 13.10 is EOL.

If this is still an issue, could you please run the following command once from a terminal by ensuring you have the package xdiagnose installed, and that you click the Yes button for attaching additional debugging information:
apport-collect 1217585