[Dell Precision T7600] System failed to resume from hibernate with nouveau driver

[Po-Hsu Lin]

CID: 201109-9790 Dell Precision T7600 (12.04.2 LTS / 3.5.0-23-generic)

Black screen while waking this system from hibernate.
(Output signal from the system was detected by the monitor, its led turns from idle orange to green, but nothing on it, just a black screen)

Meanwhile, Keyboard LED only response to NumLock key.

Later, the system went into kernel panic. (Screenshot attached)

WORKAROUND: This system can resume from hibernate on 12.04.4 (3.11.0-15) with the nvidia-331-updates proprietary driver.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: linux-image-3.5.0-23-generic 3.5.0-23.35~precise1
ProcVersionSignature: Ubuntu 3.5.0-23.35~precise1-generic 3.5.7.2
Uname: Linux 3.5.0-23-generic x86_64
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.25.
ApportVersion: 2.0.1-0ubuntu17.1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: ubuntu 1868 F.... pulseaudio
 /dev/snd/controlC0: ubuntu 1868 F.... pulseaudio
CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
Card0.Amixer.info:
 Card hw:0 'PCH'/'HDA Intel PCH at 0xf3420000 irq 86'
   Mixer name : 'Realtek ALC269VB'
   Components : 'HDA:10ec0269,10280495,00100100'
   Controls : 27
   Simple ctrls : 14
Card1.Amixer.info:
 Card hw:1 'NVidia'/'HDA NVidia at 0xf3080000 irq 36'
   Mixer name : 'Nvidia GPU 0b HDMI/DP'
   Components : 'HDA:10de000b,10de0101,00100200'
   Controls : 24
   Simple ctrls : 4
Date: Sun May 26 21:48:20 2013
HibernationDevice: RESUME=UUID=c5379217-7d04-475e-9c7b-c773c7d2da61
InstallationMedia: Ubuntu 12.04.2 LTS "Precise Pangolin" - Release amd64 (20130213)
IwConfig:
 eth0 no wireless extensions.

 lo no wireless extensions.
MachineType: Dell Inc. Precision T7600
MarkForUpload: True
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB: 0 nouveaufb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-23-generic root=UUID=0e85812f-f6d8-44a8-bbc6-5531d44847bb ro quiet splash initcall_debug vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.5.0-23-generic N/A
 linux-backports-modules-3.5.0-23-generic N/A
 linux-firmware 1.79.1
RfKill:

SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/29/2012
dmi.bios.vendor: Dell Inc.
dmi.bios.version: X66
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 7
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrX66:bd08/29/2012:svnDellInc.:pnPrecisionT7600:pvr01:rvnDellInc.:rn:rvr:cvnDellInc.:ct7:cvr:
dmi.product.name: Precision T7600
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.

[Brad Figg (brad-figg)]

This change was made by a bot.

[Joseph Salisbury (jsalisbury)]

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.10 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.10-rc3-saucy/

[Po-Hsu Lin (cypressyew)]

By using the latest v3.10-rc3-saucy kernel,
this system is unable to hibernate, the screen will black out, but the fan still running.

[penalvch (penalvch)]

Pro-Hsu Lin, as per http://www.dell.com/support/drivers/us/en/19/Product/precision-t7600 an update is available for your BIOS (A09). If you update to this following https://help.ubuntu.com/community/BiosUpdate , does it change anything? If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Thank you for your understanding.

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

[Po-Hsu Lin (cypressyew)]

This system can resume from hibernate on 12.04.4 (3.11.0-15) with the nvidia-331-updates proprietary driver

[Po-Hsu Lin (cypressyew)]

This system cannot resume from hibernate on 12.04.4 (3.11.0-15) with the nouveau driver

Steps:
1. Install 12.04.4, boot to desktop
2. Hibernate with "sudo pm-hibernate" command
3. Press the power button to wake it up

Expected result:
* System hibernated / resume from hibernate successfully.

Actual results:
* System successfully hibernated.
* On resume, you will see the desktop instead of the unlock dialog, and it freezes, the cursor is the only responding thing. A moment later, you will see the login screen, but it totally freezed again when you try to log in.

It's identical to bug 1182296, I think we can narrow down this to the nouveau driver

[Po-Hsu Lin (cypressyew)]

Driver information:
ubuntu@201109-9790:/var/log$ dpkg -l | grep nouveau
ii libdrm-nouveau1a 2.4.46-1ubuntu0.0.0.1 Userspace interface to nouveau-specific kernel DRM services -- runtime
ii libdrm-nouveau2 2.4.46-1ubuntu0.0.0.1 Userspace interface to nouveau-specific kernel DRM services -- runtime
ii xserver-xorg-video-nouveau-lts-saucy 1:1.0.9-2ubuntu1~precise2 X.Org X server -- Nouveau display driver

[penalvch (penalvch)]

Po-Hsu Lin, as well as https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-nouveau-lts-saucy/+bug/1184467/comments/5 any change with the Trusty stack?

[Launchpad Janitor (janitor)]

[Expired for xserver-xorg-video-nouveau-lts-trusty (Ubuntu) because there has been no activity for 60 days.]