Ubuntu
xserver-xorg-video-intel package

[sandybridge-m-gt2] GPU lockup render.IPEHR: 0x78170003

Bug #981261 reported by fgr1986 on 2012-04-13

This bug report is a duplicate of: Bug #974830: [sandybridge-m-gt2+] GPU lockup render.IPEHR: 0x78170003 using Oracle SQL Developer. Edit Remove

This bug affects 7 people

	Status	Importance	Assigned to
xf86-video-intel	Fix Released	Medium	freedesktop-bugs #48790
linux (Ubuntu)	Incomplete	Medium	Unassigned
xserver-xorg-video-intel (Ubuntu)	In Progress	High	Unassigned

Bug Description

Error on login.
The error "[sandybridge-m-gt2] GPU lockup render.IPEHR: 0x78170003" shows on login half the times.
The other half the X server gets frozen and I have to restart the X's or the system

ApportVersion: 2.0.1-0ubuntu2
Architecture: amd64
Chipset: sandybridge-m-gt2
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
Date: Fri Apr 13 15:18:46 2012
DistUpgraded: Fresh install
DistroCodename: precise
DistroVariant: ubuntu
DkmsStatus:
bbswitch, 0.4.1, 3.2.0-23-generic, x86_64: installed
nvidia-current, 295.40, 3.2.0-23-generic, x86_64: installed
DuplicateSignature: [sandybridge-m-gt2] GPU lockup render.IPEHR: 0x78170003 Ubuntu 12.04
ExecutablePath: /usr/share/apport/apport-gpu-error-intel.py
GpuHangFrequency: Several times a day
GpuHangReproducibility: Occurs more often under certain circumstances
GpuHangStarted: Immediately after installing this version of Ubuntu
GraphicsCard:
Intel Corporation 2nd Generation Core Processor Family Integrated Graphics Controller [8086:0116] (rev 09) (prog-if 00 [VGA controller])
Subsystem: Toshiba America Info Systems Device [1179:fc31]
NVIDIA Corporation GF108 [GeForce GT 540M] [10de:0df4] (rev ff) (prog-if ff)
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Beta amd64 (20120328)
InterpreterPath: /usr/bin/python2.7
MachineType: TOSHIBA SATELLITE P750
ProcCmdline: /usr/bin/python /usr/share/apport/apport-gpu-error-intel.py
ProcEnviron:

ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-23-generic root=UUID=47966917-c048-45a8-a852-b1850c6e207d ro quiet splash vt.handoff=7
RelatedPackageVersions:
xserver-xorg 1:7.6+12ubuntu1
libdrm2 2.4.32-1ubuntu1
xserver-xorg-video-intel 2:2.17.0-1ubuntu4
SourcePackage: xserver-xorg-video-intel
Title: [sandybridge-m-gt2] GPU lockup render.IPEHR: 0x78170003
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:

dmi.bios.date: 07/13/2011
dmi.bios.vendor: TOSHIBA
dmi.bios.version: 2.10
dmi.board.asset.tag: NULL
dmi.board.name: PEQAA
dmi.board.vendor: TOSHIBA
dmi.board.version: 1.00
dmi.chassis.asset.tag: *
dmi.chassis.type: 10
dmi.chassis.vendor: TOSHIBA
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnTOSHIBA:bvr2.10:bd07/13/2011:svnTOSHIBA:pnSATELLITEP750:pvrPSAY3E-03S018CE:rvnTOSHIBA:rnPEQAA:rvr1.00:cvnTOSHIBA:ct10:cvrN/A:
dmi.product.name: SATELLITE P750
dmi.product.version: PSAY3E-03S018CE
dmi.sys.vendor: TOSHIBA
version.compiz: compiz N/A
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.32-1ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 8.0.2-0ubuntu3
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 8.0.2-0ubuntu3
version.xserver-xorg-core: xserver-xorg-core 2:1.11.4-0ubuntu10
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.0-0ubuntu1
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.14.99~git20111219.aacbd629-0ubuntu2
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.17.0-1ubuntu4
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:0.0.16+git20111201+b5534a1-1build2

Tags:

Revision history for this message

fgr1986 (fernando-garca) wrote on 2012-04-13:

BootDmesg.txt Edit (64.5 KiB, text/plain; charset="utf-8")
BootLog.gz Edit (313 bytes, application/x-gzip)
CurrentDmesg.txt Edit (3.2 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (2.5 KiB, text/plain; charset="utf-8")
DpkgLog.txt Edit (1.2 MiB, text/plain; charset="utf-8")
Lspci.txt Edit (37.8 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (602 bytes, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (7.1 KiB, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (4.2 KiB, text/plain; charset="utf-8")
ProcMaps.txt Edit (17.9 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (3.9 KiB, text/plain; charset="utf-8")
ProcStatus.txt Edit (765 bytes, text/plain; charset="utf-8")
UdevDb.txt Edit (145.7 KiB, text/plain; charset="utf-8")
UdevLog.txt Edit (349.4 KiB, text/plain; charset="utf-8")
UnitySupportTest.txt Edit (600 bytes, text/plain; charset="utf-8")
XorgLog.txt Edit (39.4 KiB, text/plain; charset="utf-8")
XorgLogOld.txt Edit (39.7 KiB, text/plain; charset="utf-8")
Xrandr.txt Edit (3.4 KiB, text/plain; charset="utf-8")
i915_error_state.txt Edit (2.1 MiB, text/plain; charset="utf-8")
xdpyinfo.txt Edit (9.6 KiB, text/plain; charset="utf-8")

Apport retracing service (apport) on 2012-04-13

tags:

removed: need-duplicate-check

Revision history for this message

Launchpad Janitor (janitor) wrote on 2012-04-14:

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in xserver-xorg-video-intel (Ubuntu):
status:	New → Confirmed

Revision history for this message

In freedesktop.org Bugzilla #48790, Bryce Harrington (bryce) wrote on 2012-04-17:

Download full text (3.5 KiB)

Forwarding this bug from Ubuntu reporter fgr1986:
http://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-intel/+bug/981261

[Problem]
One of several 0x7... bugs happening on Ubuntu. This one occurs on login

[Original Description]
Error on login.
The error "[sandybridge-m-gt2] GPU lockup render.IPEHR: 0x78170003" shows on login half the times.
The other half the X server gets frozen and I have to restart the X's or the system

Forwarding this bug from Ubuntu reporter fgr1986:
http://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-intel/+bug/981261

[Problem]
One of several 0x7... bugs happening on Ubuntu.  This one occurs on login

[Original Description]
Error on login.
The error "[sandybridge-m-gt2] GPU lockup  render.IPEHR: 0x78170003" shows on login half the times.
The other half the X server gets frozen and I have to restart the X's or the system

ProblemType: Crash
DistroRelease: Ubuntu 12.04
Package: xserver-xorg-video-intel 2:2.17.0-1ubuntu4
ProcVersionSignature: Ubuntu 3.2.0-23.36-generic 3.2.14
Uname: Linux 3.2.0-23-generic x86_64
.tmp.unity.support.test.0:
 
ApportVersion: 2.0.1-0ubuntu2
Architecture: amd64
Chipset: sandybridge-m-gt2
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
Date: Fri Apr 13 15:18:46 2012
DistUpgraded: Fresh install
DistroCodename: precise
DistroVariant: ubuntu
DkmsStatus:
 bbswitch, 0.4.1, 3.2.0-23-generic, x86_64: installed
 nvidia-current, 295.40, 3.2.0-23-generic, x86_64: installed
DuplicateSignature: [sandybridge-m-gt2] GPU lockup  render.IPEHR: 0x78170003 Ubuntu 12.04
ExecutablePath: /usr/share/apport/apport-gpu-error-intel.py
GpuHangFrequency: Several times a day
GpuHangReproducibility: Occurs more often under certain circumstances
GpuHangStarted: Immediately after installing this version of Ubuntu
GraphicsCard:
 Intel Corporation 2nd Generation Core Processor Family Integrated Graphics Controller [8086:0116] (rev 09) (prog-if 00 [VGA controller])
   Subsystem: Toshiba America Info Systems Device [1179:fc31]
 NVIDIA Corporation GF108 [GeForce GT 540M] [10de:0df4] (rev ff) (prog-if ff)
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Beta amd64 (20120328)
InterpreterPath: /usr/bin/python2.7
MachineType: TOSHIBA SATELLITE P750
ProcCmdline: /usr/bin/python /usr/share/apport/apport-gpu-error-intel.py
ProcEnviron:
 
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-23-generic root=UUID=47966917-c048-45a8-a852-b1850c6e207d ro quiet splash vt.handoff=7
RelatedPackageVersions:
 xserver-xorg             1:7.6+12ubuntu1
 libdrm2                  2.4.32-1ubuntu1
 xserver-xorg-video-intel 2:2.17.0-1ubuntu4
SourcePackage: xserver-xorg-video-intel
Title: [sandybridge-m-gt2] GPU lockup  render.IPEHR: 0x78170003
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
 
dmi.bios.date: 07/13/2011
dmi.bios.vendor: TOSHIBA
dmi.bios.version: 2.10
dmi.board.asset.tag: NULL
dmi.board.name: PEQAA
dmi.board.vendor: TOSHIBA
dmi.board.version: 1.00
dmi.chassis.asset.tag: *
dmi.chassis.type: 10
dmi.chassis.vendor: TOSHIBA
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnTOSHIBA:bvr2.10:bd07/13/2011:svnTOSHIBA:pnSATELLITEP750:pvrPSAY3E-03S018CE:rvnTOSHIBA:rnPEQAA:rvr1.00:cvnTOSHIBA:ct10:cvrN/A:
dmi.product.name: SATELLITE P750
dmi.product.version: PSAY3E-03S018CE
dmi.sys.vendor: TOSHIBA
version.compiz: compiz N/A
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.32-1ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 8.0.2-0ubuntu3
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 8.0.2-0ubuntu3
version.xserver-xorg-core: xserver-xorg-core 2:1.11.4-0ubuntu10
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.0-0ubuntu1
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.14.99~git20111219.aacbd629-0ubuntu2
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.17.0-1ubuntu4
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:0.0.16+git20111201+b5534a1-1build2

Revision history for this message

In freedesktop.org Bugzilla #48790, Bryce Harrington (bryce) wrote on 2012-04-17:

Created attachment 60111
BootDmesg.txt

Revision history for this message

In freedesktop.org Bugzilla #48790, Bryce Harrington (bryce) wrote on 2012-04-17:

Created attachment 60112
CurrentDmesg.txt

Revision history for this message

In freedesktop.org Bugzilla #48790, Bryce Harrington (bryce) wrote on 2012-04-17:

Created attachment 60113
i915_error_state.txt

Revision history for this message

In freedesktop.org Bugzilla #48790, Bryce Harrington (bryce) wrote on 2012-04-17:

Created attachment 60114
XorgLog.txt

Revision history for this message

Bryce Harrington (bryce) wrote on 2012-04-17:

fgr1986 - I've forwarded this bug upstream to https://bugs.freedesktop.org/show_bug.cgi?id=48790 - please subscribe yourself to this bug, in case they need further information or wish you to test something. Thanks ahead of time!

Changed in xserver-xorg-video-intel (Ubuntu):
status:	Confirmed → Triaged

Bug Watch Updater (bug-watch-updater) on 2012-04-17

Changed in xserver-xorg-video-intel:
importance:	Unknown → Medium
status:	Unknown → Confirmed

Revision history for this message

In freedesktop.org Bugzilla #48790, Chris Wilson (ickle) wrote on 2012-04-17:

#11

1. Disable FBC.
2.

commit 80e829fade4eea5f07c410df6a551c42e2d0ca9c
Author: Daniel Vetter <email address hidden>
Date: Sat Mar 31 11:21:57 2012 +0200

drm/i915: implement ColorBlt w/a

According to an internal workaround master list, we need to set bit 5
of register 9400 to avoid issues with color blits.

Testing shows that this seems to fix the blitter hangs when fbc is
enabled on snb, thanks to Chris Wilson for figuring this out.

    Tested-by: Chris Wilson <email address hidden>
    Tested-by: Michael "brot" Groh <email address hidden>
    Acked-by: Ben Widawsky <email address hidden>
    Signed-Off-by: Daniel Vetter <email address hidden>

Bryce Harrington (bryce) on 2012-04-17

tags:

added: kernel-handoff-graphics

Brad Figg (brad-figg) on 2012-04-17

Changed in linux (Ubuntu):
status:	New → Confirmed

Revision history for this message

Bryce Harrington (bryce) wrote on 2012-04-17:

Upstream indicates they believe it to be fixed by disabling framebuffer compression and adding this kernel patch (present in linux master):

commit 80e829fade4eea5f07c410df6a551c42e2d0ca9c
Author: Daniel Vetter <email address hidden>
Date: Sat Mar 31 11:21:57 2012 +0200

drm/i915: implement ColorBlt w/a

According to an internal workaround master list, we need to set bit 5
of register 9400 to avoid issues with color blits.

Testing shows that this seems to fix the blitter hangs when fbc is
enabled on snb, thanks to Chris Wilson for figuring this out.

Changed in linux (Ubuntu):
status:	Confirmed → New

Brad Figg (brad-figg) on 2012-04-17

Changed in linux (Ubuntu):
status:	New → Confirmed

Revision history for this message

Andy Whitcroft (apw) wrote on 2012-04-17:

#10

I have pulled the patch from comment #9 back to precise and built some test kernels. If those of you who can reproduce this issue can test the kernels at the URL below and confirm whether this fixes things:

http://people.canonical.com/~apw/lp981261-precise/

Please report any testing back here.

Changed in linux (Ubuntu):
importance:	Undecided → Medium

Andy Whitcroft (apw) on 2012-04-17

Changed in linux (Ubuntu):
status:	Confirmed → Incomplete

Bryce Harrington (bryce) on 2012-04-19

Changed in xserver-xorg-video-intel (Ubuntu):
importance:	Undecided → High

Bug Watch Updater (bug-watch-updater) on 2012-04-19

Changed in xserver-xorg-video-intel:
status:	Confirmed → Fix Released

Bryce Harrington (bryce) on 2012-04-20

Changed in xserver-xorg-video-intel (Ubuntu):
status:	Triaged → In Progress

Revision history for this message

Timo Aaltonen (tjaalton) wrote on 2012-06-02:

#12

sugree, fgr1986, Steph Vast; we need your feedback! Test the kernel found here

http://people.canonical.com/~apw/lp981261-precise/

and report back if it fixes the issue.

Revision history for this message

sugree (sugree) wrote on 2012-06-02:

#13

This kernel has been tested in other bug which should be identical with this issue for a while.

https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-intel/+bug/974830

And it fixes GPU lockup in several java applications. Probably this is the same issue but at least they seem to relate. I will be glad if you apply this patch to the main kernel release.

Revision history for this message

Timo Aaltonen (tjaalton) wrote on 2012-06-02:

#14

Oh cool, perhaps I should mark this one as a dupe of the other bug then. Thanks!