X freezes completely running google earth on xserver-xorg-video-intel - IPEHR: 0x7a000002
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
xf86-video-intel |
Confirmed
|
High
|
|||
linux (Ubuntu) |
Triaged
|
Medium
|
Unassigned | ||
xserver-xorg-video-intel (Ubuntu) |
Triaged
|
High
|
Unassigned |
Bug Description
When I run google-earth 6.2.1.6014-r0 using the Sandy Bridge GPU, X freezes while zooming in on a location. For instance this happens when I type 'Caversham WA' into the Google Earth search: X freezes about half-way through the animation.
Workarounds are:
1. Use kernel 3.4-rc5 or later (eg from the mainline Ubuntu kernels at http://
2. Patch the stock 3.2 kernel with the patch at comment #12.
3. Apply the workaround described at https:/
This happens in Unity, Unity2d, or gnome-shell in Ubuntu 12.04.
X completely freezes so that I can't even switch to a tty console. However, I can still ssh into the machine from a remote location. Restarting lightdm has no effect but I can reboot the PC.
If I run google-earth through the nvidia card on this PC (using bumblebee/optirun) there is no problem. google-earth also runs fine in a VM on this machine using the VirtualBox OSE graphics drivers, and it also runs fine on another PC with only an nvidia card.
The Xorg.0.log file reports "EQ overflowing" and gives a number of backtraces (the Xorg.0.log is attached in case apport didn't find it).
ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: xserver-
Uname: Linux 3.3.1-generic x86_64
.tmp.unity.
ApportVersion: 2.0-0ubuntu4
Architecture: amd64
CompizPlugins: [core,composite
CompositorRunning: compiz
Date: Sat Apr 7 11:09:12 2012
DistUpgraded: 2012-03-02 12:54:22,948 WARNING no activity on terminal for 240 seconds (Installed mysql-client-5.5)
DistroCodename: precise
DistroVariant: ubuntu
ExtraDebuggingI
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012)
MachineType: Dell Inc. Dell System XPS L502X
ProcEnviron:
LANGUAGE=en_AU:en
TERM=xterm
PATH=(custom, no user)
LANG=en_AU.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=
SourcePackage: xserver-
UpgradeStatus: Upgraded to precise on 2012-03-02 (35 days ago)
dmi.bios.date: 02/20/2012
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A10
dmi.board.name: 0NJT03
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.
dmi.modalias: dmi:bvnDellInc.
dmi.product.name: Dell System XPS L502X
dmi.sys.vendor: Dell Inc.
version.compiz: compiz 1:0.9.7.4-0ubuntu3
version.ia32-libs: ia32-libs 20090808ubuntu35
version.libdrm2: libdrm2 2.4.32-1ubuntu1
version.
version.
version.
version.
version.
version.
version.
version.
tags: | added: freeze |
summary: |
- X freezes completely running google earth on xserver-xorg-video-intel + X freezes completely running google earth on xserver-xorg-video-intel - + IPEHR: 0x7a000002 |
Changed in xserver-xorg-video-intel (Ubuntu): | |
importance: | Undecided → High |
status: | New → Triaged |
Changed in xserver-xorg-video-intel: | |
importance: | Unknown → High |
status: | Unknown → Confirmed |
Changed in linux (Ubuntu): | |
status: | New → Confirmed |
Changed in linux (Ubuntu): | |
status: | Confirmed → Triaged |
tags: | added: kernel-bug-fixed-upstream |
description: | updated |
tags: | added: kernel-da-key |
For GPU lockup bugs with Intel graphics, you need to collect the output of 'dmesg' and your /sys/kernel/ debug/dri/ 0/i915_ error_state file. Both of these must be collected while the machine is locked up (e.g. by sshing into the sick machine over ethernet). See https:/ /wiki.ubuntu. com/X/Troublesh ooting/ Freeze for additional info.
Fwiw, we've had several other reports of people experiencing gpu lockups with google earth. No leads yet on a solution though.