Firefox "hamburger" menu not visible

Bug #1782052 reported by Ed Novak
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
xserver-xorg-video-intel (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

When using firefox there is a button on the top right (there is a "hamburger" style icon on it) that opens a menu. Since a recent software update I noticed that this menu is not visible on my system. I attached a screenshot to show how it doesn't show up even after the button is clicked :P

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: xserver-xorg-video-intel 2:2.99.917+git20160325-1ubuntu1.2
ProcVersionSignature: Ubuntu 4.4.0-130.156-generic 4.4.134
Uname: Linux 4.4.0-130-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.18
Architecture: amd64
CurrentDesktop: KDE
Date: Mon Jul 16 20:32:05 2018
InstallationDate: Installed on 2016-04-25 (812 days ago)
InstallationMedia: Kubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
SourcePackage: xserver-xorg-video-intel
UpgradeStatus: Upgraded to xenial on 2018-07-17 (0 days ago)

Revision history for this message
Ed Novak (ejnovak) wrote :
Revision history for this message
Paul White (paulw2u) wrote :

See also bug 1782096 filed against Firefox

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Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in xserver-xorg-video-intel (Ubuntu):
status: New → Confirmed
Revision history for this message
udippel (udippel) wrote :

I don't think it affects xserver-xorg-video-intel (Ubuntu), actually.
I agree with the assumption of a KDE-problem. Since it affects only certain applications, and even only certain menues in that application. In my case 'bookmarks' is clickable, 'menu' not.

Revision history for this message
Ed Novak (ejnovak) wrote :

I think it is related to the graphics driver (I am using i915) so I issued the bug for the xserver-xorg-video-intel package which provides that driver. I have tried booting different kernels, for example 4.4.0-66-generic https://packages.ubuntu.com/xenial/linux-image-4.4.0-66-generic but I forgot to install linux-image-extra-4.4.0-66-generic https://packages.ubuntu.com/xenial/linux-image-extra-4.4.0-66-generic

The result is that many of my kernel modules were missing (e.g., my WiFi driver, my graphics driver, my EVDI driver, etc.). When I booted in this state obviously many things were not working. But, my Firefox menus were working. My display was using some fallback driver presumably, which gave me a working low-res display.

If I then install linux-image-extra-4.4.0-66-generic and reboot everything would be "back to normal" except that I was running on a slightly older kernel. However, the menus on Firefox would re-break. So there is almost definitely some kernel module that is causing the problem.

I can do repeat these test and provide more details if it's helpful. Also, https://bugs.launchpad.net/bugs/1782096 sounds identical (as well as the bug that is referenced in the comments of 1782096).

Revision history for this message
Wes (wesinator) wrote :
Revision history for this message
Patrick Wigmore (patrick-wigmore) wrote :

If those affected think this is the same bug, you could mark this bug as a duplicate of #1780664. Bug #1780664 has a fix committed now, which should be available in xenial-updates soon.

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