Ubuntu 15.04 Freezes Totally

Bug #1454868 reported by Don Jajo
74
This bug affects 15 people
Affects Status Importance Assigned to Milestone
xorg (Ubuntu)
Expired
Low
Unassigned

Bug Description

If I'm browsing and doing some heavy stuff like streaming or runing multiple terminal commands (ssh, wget etc) or watching Video with VLC. Ubuntu just freezes entirely - no mouse or keyboard works unless forcing shutdown with power button, I can't guess when this actually happens, it happens when I don't expect it - even after a fresh boot.

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in xserver-xorg-video-intel (Ubuntu):
status: New → Confirmed
Revision history for this message
Ubuntu1988 (ubuntu1988) wrote :

I have same issue with J1900 and Intel graphics and nothing in logs. I had previously disabled RC6 following [url=https://bugs.freedesktop.org/show_bug.cgi?id=88012]this bug[/url]. I don't know if it's related to this bug

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professordes (d-a-johnston-hw) wrote :

Various Thinkpads (X240, T430s,S440) exhibiting freezing behaviour - nothing showing in logs. System mostly wakens up again after a minute or two.

I have tried switching to Cinnamon desktop rather than Unity, no freezes in that (yet).

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Kazi Shahnoor Ashraf (kaziweb) wrote :

I am facing the freezing behavior for long time. I have seen it in 14.10 and now in 15.04. I always face this once is explore dropbox folder. I was in doubt on 14.10. I formatted my laptop and installed 15.04. It was nice before installing Dropbox. Once I installed dropbox and explored it the same freezing problems... I always need to do force shutdown pushing power button and start again. I am using Dell Inspiron 15. I face this problem only after using dropbox always. Once Open dropbox folder immediately all the desktop folders and files disappear and start freezing. I don't know why. I do force shutdown always and start it again.

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JGJones (jgjones) wrote :

I have this issue and am using the nvidia drivers (version 346.59).

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JGJones (jgjones) wrote :

Sorry, commented in the wrong area :S - I get a freeze exactly as described here but it happens whenever I use VLC - but I'm not using Intel GPU but nvidia so it doesn't fit in here. Please ignore.

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dcastro (maildcastro) wrote :

Hi,

Same problem here.
I see a bug repport #1453298 and they say:

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
no longer affects: linux (Ubuntu)

but i still having the problem.

Regards,
Daniel

Revision history for this message
lidex (mh40) wrote :

SAme problem here . Mine is a new install. Partitions were wiped first. Around 60% require power switch or alt + sys req = R_E_I_S_U_B. Can barely get anything done. No issues with 14.10.

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mehmet (m.) wrote :

Same problem here ,with my asus laptop.

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yhaddad (haddad-yacine-phys) wrote :

I experiencing the same behaviour as well.

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paul murray (itbcameraclub) wrote :

Having the same issue. I had it in 14.01 but when I used the intel driver installer to install graphic drivers it fixed it, A bout 2 weeks 15.04 came out and the issue returned. happens a lot on Facebook and gmail & Youtube in Chrome AND firefox. I've installed freshplayer/pepperflash plugins and HTML5 only video plugins (for youtube) didnt really help. Getting constand Script stopped/ pages unresposive messages and then EVERYTHING locks up. Am using a pretty old Inspiron 2600 with intel onboard graphics and an external Monitor attached

Revision history for this message
penalvch (penalvch) wrote :

Don Jajo, thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command, as it will automatically gather debugging information, in a terminal:
apport-collect -p xorg 1454868

Please ensure you have the package xdiagnose installed, and that you click the Yes button for attaching additional debugging information.

When reporting bugs in the future please use apport by using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs.

affects: xserver-xorg-video-intel (Ubuntu) → xorg (Ubuntu)
Changed in xorg (Ubuntu):
importance: Undecided → Low
status: Confirmed → Incomplete
Revision history for this message
Chris Rainey (ckrzen) wrote :

I'm having a similar problem using a DELL Inspiron 3646 with an Intel J2900 CPU.

I'm having good results with the following settings:

ALREADY TRIED:

Disable VT-d(Intel Virtualization Technologies) in the BIOS

/etc/default/grub:

GRUB_CMDLINE_LINUX_DEFAULT="quiet intel_pstate=disable"

then

$ sudo update-grub

and

/etc/modprobe.d/i915.conf:

options i915 semaphores=1

then

$ sudo update-initramfs -u

NOT TRIED:

/etc/X11/xorg.conf.d/20-intel.conf
 Section "Device"
    Identifier "old intel stuff"
    Driver "intel"
    Option "Shadow" "True"
    Option "DRI" "false"
 EndSection

/etc/X11/xorg.conf.d/20-intel.conf

Section "Device"
   Identifier "Intel Graphics"
   Driver "intel"
   Option "NoAccel" "True"
EndSection

/usr/share/X11/xorg.conf.d/20-intel.conf:

Code:
Section "Device"
   Identifier "Intel Graphics"
   Driver "intel"
   Option "AccelMethod" "uxa"
EndSection

Revision history for this message
dvdmchl (dvd-mchl) wrote :

The same problem. It has to do something with GPU as it happens only when using app that uses OpenGL.

Revision history for this message
penalvch (penalvch) wrote :

Chris Rainey / dvdmchl, it will help immensely if you filed a new report via a terminal:
ubuntu-bug xorg

Please ensure you have the package xdiagnose installed, and that you click the Yes button for attaching additional debugging information.

Also, please feel free to subscribe me to it.

Revision history for this message
Pietari Heino (ph-m) wrote :

I have this same issue. I filed a bug report using ubuntu-bug.

See here: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1504816

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for xorg (Ubuntu) because there has been no activity for 60 days.]

Changed in xorg (Ubuntu):
status: Incomplete → Expired
Revision history for this message
Chris Rainey (ckrzen) wrote :

To anyone that stumbles across this expired bug:

"intel_idle.max_cstate=1" has solved my complete freeze
issues on Bay Trail running Linux 4.1.13(Slackware64-current(pre-14.2)
formerly running Ubuntu 15.04/15.10 with stock kernels).

*************************

Now tracking this bug here:

https://bugzilla.kernel.org/show_bug.cgi?id=109051

*************************

Revision history for this message
penalvch (penalvch) wrote :

Chris Rainey, this report has nothing to do with your problem as it's missing all the information necessary to root cause, and solve.

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