[M7-LW] Rendering artifact on text in firefox and gedit

Bug #366224 reported by Nicklas W Bjurman on 2009-04-24
24
This bug affects 3 people
Affects Status Importance Assigned to Milestone
firefox-3.0 (Ubuntu)
Undecided
Unassigned
Nominated for Karmic by adamvert
gedit (Ubuntu)
Low
Ubuntu Desktop Bugs
Nominated for Karmic by adamvert
xserver-xorg-video-ati (Ubuntu)
Undecided
Unassigned
Nominated for Karmic by adamvert

Bug Description

Binary package hint: firefox, gedit

Horizontal lines appears arbitrarily during the rendering of text, they can be made to disappear by temporary by rerendering of the text. I have so far sighted these rendering artifacts in Firefox's tab-bar and possibly on the search bar(screenshots provided below) as well as in the general edited text of gedit(3rd screenshot). I suspect it may be a bigger problem with X.org, Gnome or possible the graphics card drivers.

I am running on a 5 years old Dell Inspiron 5100 laptop with Radeon Mobility 7500(details in dmesg.log provided in link below)

http://launchpadlibrarian.net/21840367/dmesg.log
http://launchpadlibrarian.net/21840491/lspci-vvnn.log

uname -a yields:
Linux lordmetroid-laptop 2.6.28-11-generic #42-Ubuntu SMP Fri Apr 17 01:57:59 UTC 2009 i686 GNU/Linux

Using Ubuntu 9.04 Jaunty Jackalope

[lspci]
00:00.0 Host bridge [0600]: Intel Corporation 82845G/GL[Brookdale-G]/GE/PE DRAM Controller/Host-Hub Interface [8086:2560] (rev 03)
01:00.0 VGA compatible controller [0300]: ATI Technologies Inc Radeon Mobility M7 LW [Radeon Mobility 7500] [1002:4c57]
 Subsystem: Dell Device [1028:0149]

Nicklas W Bjurman (lordmetroid) wrote :
Nicklas W Bjurman (lordmetroid) wrote :

Another artifact is this artifact that occurs sometimes when the search bar is opened while a horizontal slidebar is visible.

description: updated
Nicklas W Bjurman (lordmetroid) wrote :

Apparently it is not only Firefox that is affected by this bug, I suspect it may be a bigger problem with X.org, Gnome or possible the graphics card drivers.

I already have copies of the dmesg and lspci-vvnn logs at:
http://launchpadlibrarian.net/21840367/dmesg.log
http://launchpadlibrarian.net/21840491/lspci-vvnn.log

uname -a yields:
Linux lordmetroid-laptop 2.6.28-11-generic #42-Ubuntu SMP Fri Apr 17 01:57:59 UTC 2009 i686 GNU/Linux

description: updated
summary: - Rendering artifact in the tab bar of firefox
+ Rendering artifact on text in firefox and gedit
description: updated
description: updated

This is either driver bug or theme bug or X bug. more than likely a X driver bug. I would love a confirm on this by a nvidia or ati user

Changed in firefox (Ubuntu):
status: New → Invalid
Sebastien Bacher (seb128) wrote :

the issue is a video rendering one not a gedit bug

Changed in gedit (Ubuntu):
assignee: nobody → Ubuntu Desktop Bugs (desktop-bugs)
importance: Undecided → Low
status: New → Invalid
Nicklas W Bjurman (lordmetroid) wrote :

Gedit has been running really slow, so slow that I type faster than gedit renders.
I tracked it to Subpixel rendering, turned it off and it seems to be fast again.

However I also notice that the artifacts have disappeared.

affects: xorg (Ubuntu) → xserver-xorg-video-ati (Ubuntu)
jean-baptiste (jbateau54) wrote :

hello,

can you read my bug report ( Bug #365886 ) to see if your probleme is the same. I have mostly the problem with firefox and the gnome-system-monitor can you confirm that?

thanks

jb

Bryce Harrington (bryce) wrote :

Hi lordmetroid,

Thanks for including an image to demonstrate the issue. Could you also please attach the output of `lspci -vvnn`, and attach your /var/log/Xorg.0.log or Xorg.0.log.old file from after reproducing this issue. If you've made any customizations to your /etc/X11/xorg.conf please attach that as well.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: needs-xorglog
Changed in xserver-xorg-video-ati (Ubuntu):
status: New → Incomplete
Alexander Sack (asac) on 2009-04-28
affects: firefox (Ubuntu) → firefox-3.0 (Ubuntu)
Nicklas W Bjurman (lordmetroid) wrote :
Changed in xserver-xorg-video-ati (Ubuntu):
status: Incomplete → New
Charles Hudak (chudak) wrote :

I'm having a similar problem after upgrading to Jaunty. I primarily see this in gmail.

Here's an example (see horizontal artifacts under checkboxes):

Charles Hudak (chudak) wrote :

BTW, I'm running an ati Radeon Mobility X1400 using the radeon OS driver.

OMalley (zhiliang-ma) wrote :

I have exactly same problem under Ubuntu 9.04. Attached is another example (horizontal artifacts under checkboxes).
I'm running ati Radeon Mobility X1400 using the open source driver.

Bryce Harrington (bryce) on 2009-05-13
summary: - Rendering artifact on text in firefox and gedit
+ [Mobility 7500] Rendering artifact on text in firefox and gedit

I'm also running a Lenovo T400 that I upgraded to Jaunty. I don't see the text artifacts on that laptop and it is using the ATI fglrx closed source driver.

As such, I suspect it may be a problem with the OS driver (radeon) not with firefox.

Bryce Harrington (bryce) on 2009-05-14
description: updated
summary: - [Mobility 7500] Rendering artifact on text in firefox and gedit
+ [M7-LW] Rendering artifact on text in firefox and gedit
adamvert (adam-isness) wrote :

I also have this problem - Lenovo Z61m with Radeon Mobility X1400 using open source drivers. It mainly affects Firefox, also some other software, but NOT e.g. Chromium.

Markus Vuori (lite) wrote :

Me too. My laptop is Lenovo T60 with Radeon Mobility X1400 using the open source drivers. Here's how my gmail shows up in firefox:

Matthew S (godseth1) wrote :

I can not only confirm this (IBM (now Lenovo) ThinkPad T60 with a Radeon Mobility x1400), but say that it's not restricted to any one program, theme, or even desktop environment. Firefox, Thunderbird, GIMP, Nautilus, and even the desktop environment itself in certain circumstances (dragging out a selection box, for example) all render minor artifacts.

KDE seems to be affected worse than GNOME - check boxes, radio buttons, and push buttons can be partially hidden behind artifacts. Sometimes an entire text box (a URL bar or the like) or row of icons will be completely obscured by garbage until forced to refresh (selecting, typing, etc.).

Changing AccelMethod in xorg.conf from EXA to XAA seems to fix the issue; however, performance drops dramatically. Simple tasks like opening the main menu or maximizing a window can take a second or two. It is a fix, but the performance loss makes it an unacceptable one - X just uses way too much CPU with XAA to do mundane tasks.

Bryce Harrington (bryce) wrote :

Do you have an AGP system? If so, does it help if you try some different AGPMode values? (1,2,4,8)
Please check https://wiki.ubuntu.com/X/Quirks#ATI%20AGP%20Mode%20Quirk and report back if it helps.

Changed in xserver-xorg-video-ati (Ubuntu):
status: New → Incomplete
Matthew S (godseth1) wrote :

I do not have an AGP system, it is a PCI Express card.

adamvert (adam-isness) wrote :

I've now tried all AGPMode values, and it doesn't help.

Bryce Harrington (bryce) wrote :

adam and matt, neither of you have the same hardware as the original reporter, so really your issues should each be separate bug reports from this one, as we're only going to worry about M7-LW cards here.

Nicklas, let me know whether you have an AGP system.

Changed in xserver-xorg-video-ati (Ubuntu):
status: Incomplete → New
status: New → Incomplete
Bryce Harrington (bryce) on 2009-08-13
tags: added: jaunty
OMalley (zhiliang-ma) on 2009-08-14
Changed in xserver-xorg-video-ati (Ubuntu):
status: Incomplete → Confirmed
status: Confirmed → Incomplete
OMalley (zhiliang-ma) wrote :

This bug annoyed me very much. I'm pretty sure it is due to xserver-xorg-video-ati.
I can provide any information needed for fixing this bug and devote some time to testing. Please let me know how I can help.

Bryce Harrington (bryce) wrote :

We're closing this bug since it is has been some time with no response from Nicklas W Bjurman. However, if the issue still exists please feel free to reopen with the requested information. Also, if you could, please test against the latest development version of Ubuntu, since this confirms the bug is one we may be able to pass upstream for help.

Anyone else who thinks they have this same problem, don't reopen this bug, just file a new one using apport or ubuntu-bug.

Changed in xserver-xorg-video-ati (Ubuntu):
status: Incomplete → Invalid
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