Activity log for bug #264462

Date Who What changed Old value New value Message
2008-09-03 19:13:52 rbmorse bug added bug
2008-09-03 20:54:16 Colin Watson bug assigned to xserver-xorg-video-ati (Ubuntu)
2008-09-03 20:55:11 Colin Watson ubuntu-cdimage: status New Invalid
2008-09-03 20:55:11 Colin Watson ubuntu-cdimage: statusexplanation I'm not sure which package this belongs on either, but at any rate it's not ubuntu-cdimage (which is for the software that actually builds the CDs), so moving it over.
2008-09-04 23:31:43 Bryce Harrington xserver-xorg-video-ati: status New Incomplete
2008-09-04 23:31:43 Bryce Harrington xserver-xorg-video-ati: statusexplanation rbmorse, can you try setting: Section "Device" ... Option "AGPMode" "2" EndSection Also try values 1, 4, and 8 (4 is typically the default). If one of those settings fix it, we may be able to quirk your hardware to use that value instead of the default. In this case please provide the following info so we can quirk it: * AGPMode value(s) that work * Make/Model of laptop or motherboard * Output of lspci -vvnn * Is the system all factory hardware, or have any parts been replaced? * Is there an AGP Mode in the system BIOS? - If so, is it set to the factory default?
2008-09-14 00:51:08 Bryce Harrington title Radeon Driver fails to load on 2 Sep daily Radeon Driver fails to load on 2 Sep daily [ATI HD3870]
2008-09-14 01:41:11 Bryce Harrington xserver-xorg-video-ati: status Incomplete Triaged
2008-09-14 01:41:11 Bryce Harrington xserver-xorg-video-ati: importance Undecided High
2008-09-14 01:41:11 Bryce Harrington xserver-xorg-video-ati: statusexplanation rbmorse, can you try setting: Section "Device" ... Option "AGPMode" "2" EndSection Also try values 1, 4, and 8 (4 is typically the default). If one of those settings fix it, we may be able to quirk your hardware to use that value instead of the default. In this case please provide the following info so we can quirk it: * AGPMode value(s) that work * Make/Model of laptop or motherboard * Output of lspci -vvnn * Is the system all factory hardware, or have any parts been replaced? * Is there an AGP Mode in the system BIOS? - If so, is it set to the factory default?
2008-09-15 04:10:32 Victor Van Hee bug added attachment 'Xorg.0.log' (Xorg.0.log)
2008-09-26 00:12:15 rbmorse bug added attachment 'lspci.txt' (lspci.txt)
2008-10-02 03:49:08 Victor Van Hee bug added attachment 'LsPci.txt' (LsPci.txt)
2008-10-08 17:24:08 Bryce Harrington bug assigned to xserver-xorg-driver-ati
2008-10-08 22:49:01 Aurélien COUDERC bug added attachment 'Xorg.0.log' (Xorg.0.log)
2008-10-09 04:49:03 Bryce Harrington xserver-xorg-driver-ati: status New Unknown
2008-10-09 04:49:03 Bryce Harrington xserver-xorg-driver-ati: importance Undecided Unknown
2008-10-09 04:49:03 Bryce Harrington xserver-xorg-driver-ati: statusexplanation
2008-10-09 09:12:27 Martin Pitt ubuntu-cdimage: bugtargetdisplayname Ubuntu CD Images Hoary Backports
2008-10-09 09:12:27 Martin Pitt ubuntu-cdimage: bugtargetname ubuntu-cdimage ubp-hoary
2008-10-09 09:12:27 Martin Pitt ubuntu-cdimage: statusexplanation I'm not sure which package this belongs on either, but at any rate it's not ubuntu-cdimage (which is for the software that actually builds the CDs), so moving it over.
2008-10-09 09:12:27 Martin Pitt ubuntu-cdimage: title Bug #264462 in Ubuntu CD Images: "Radeon Driver fails to load on 2 Sep daily [ATI HD3870]" Bug #264462 in Hoary Backports: "Radeon Driver fails to load on 2 Sep daily [ATI HD3870]"
2008-10-10 02:12:19 Bug Watch Updater xserver-xorg-driver-ati: status Unknown Confirmed
2008-10-23 14:57:20 Bryce Harrington xserver-xorg-video-ati: status Triaged Won't Fix
2008-10-23 14:57:20 Bryce Harrington xserver-xorg-video-ati: statusexplanation We're still waiting on a response from upstream, but it's gotten too late for intrepid so I'm closing the intrepid task (an SRU post-release could still be done).
2009-01-02 23:48:18 Bryce Harrington title Radeon Driver fails to load on 2 Sep daily [ATI HD3870] [HD3870] Driver fails to load on 2 Sep daily
2009-01-02 23:49:43 Bryce Harrington title [HD3870] Driver fails to load on 2 Sep daily [RV 6xx HD 3870] Driver fails to load on 2 Sep daily
2009-01-17 09:53:47 Bryce Harrington description The xserver-xorg-video-ati driver version that is part of the 02 Sep daily build (Ubuntu i386) fails to start the display during the boot sequence for either the live desktop or direct install modes, resulting in a blank "X" display. The text terminals are accessible, and if I edit xorg.conf to load either the "vesa" driver or the "radeonhd" driver and restart the X terminal, the display works normally. If one then continues to install to hard drive the same behavior manifests on that installation...the radeon (ati) driver fails to start, but either the VESA or radeonhd drivers work as expected. I am not sufficiently knowledgeable to be able to determine if the problem lies with the ati driver, xrandr or the "X" subsystem. If it is any help, the display and video adapter are properly detected, but when using the "ATI" driver xrandr -q returns inappropriate mode data. Xrandr returns appropriate mode data when using both the "vesa" and "radeonhd" drivers. The display is an Apple Cinema HD 23 Inch and the video adapter is an ATI HD3870. Interpid Alpha-3 and earlier did not exhibit this problem. The 02 Sep daily was the first of the Alpha-4 releases I attempted to use. The xserver-xorg-video-ati driver version that is part of the 02 Sep daily build (Ubuntu i386) fails to start the display during the boot sequence for either the live desktop or direct install modes, resulting in a blank "X" display. The text terminals are accessible, and if I edit xorg.conf to load either the "vesa" driver or the "radeonhd" driver and restart the X terminal, the display works normally. If one then continues to install to hard drive the same behavior manifests on that installation...the radeon (ati) driver fails to start, but either the VESA or radeonhd drivers work as expected. I am not sufficiently knowledgeable to be able to determine if the problem lies with the ati driver, xrandr or the "X" subsystem. If it is any help, the display and video adapter are properly detected, but when using the "ATI" driver xrandr -q returns inappropriate mode data. Xrandr returns appropriate mode data when using both the "vesa" and "radeonhd" drivers. The display is an Apple Cinema HD 23 Inch and the video adapter is an ATI HD3870. Interpid Alpha-3 and earlier did not exhibit this problem. The 02 Sep daily was the first of the Alpha-4 releases I attempted to use. [lspci] 00:00.0 Host bridge: Intel Corporation 82G33/G31/P35/P31 Express DRAM Controller (rev 02) 01:00.0 VGA compatible controller: ATI Technologies Inc Radeon HD 3870
2009-01-29 10:53:41 Bryce Harrington xserver-xorg-video-ati: status Triaged Incomplete
2009-01-29 10:53:41 Bryce Harrington xserver-xorg-video-ati: statusexplanation radeontool in Jaunty* can be used to assist in debugging this issue. After installing it, you run it like this: radeontool regmatch '*' > regdump_good.txt radeontool regmatch '*' > regdump_broke.txt Run it two times. Once when you have a working screen (for any driver), and once in the broken case (either from the tty console or logged into the sick box remotely). Attach both of those to this bug report, and we can then forward this issue upstream. Thanks ahead of time! For more info see https://wiki.ubuntu.com/X/Troubleshooting/BlankScreen [* Note: radeontool is available in earlier versions of Ubuntu but is too old; if you need to run it on an older version of Ubuntu, you can obtain and build it from the upstream git tree at http://cgit.freedesktop.org/~airlied/radeontool/]
2009-02-10 14:44:20 Martin Pitt xserver-xorg-video-ati: status Incomplete Fix Released
2009-02-10 14:44:20 Martin Pitt xserver-xorg-video-ati: statusexplanation radeontool in Jaunty* can be used to assist in debugging this issue. After installing it, you run it like this: radeontool regmatch '*' > regdump_good.txt radeontool regmatch '*' > regdump_broke.txt Run it two times. Once when you have a working screen (for any driver), and once in the broken case (either from the tty console or logged into the sick box remotely). Attach both of those to this bug report, and we can then forward this issue upstream. Thanks ahead of time! For more info see https://wiki.ubuntu.com/X/Troubleshooting/BlankScreen [* Note: radeontool is available in earlier versions of Ubuntu but is too old; if you need to run it on an older version of Ubuntu, you can obtain and build it from the upstream git tree at http://cgit.freedesktop.org/~airlied/radeontool/] Reportedly fixed. Please reopen/report back here if you still have problems in Jaunty. Thank you!
2009-03-09 08:58:11 Bug Watch Updater xserver-xorg-driver-ati: status Confirmed Fix Released
2009-11-17 18:54:34 Ubuntu QA Website tags regression-release iso-testing regression-release
2010-09-14 04:54:47 Bug Watch Updater xserver-xorg-driver-ati: importance Unknown High
2011-01-25 12:04:07 Bug Watch Updater xserver-xorg-driver-ati: importance High Unknown
2011-02-03 14:40:31 Bug Watch Updater xserver-xorg-driver-ati: importance Unknown High