[amdgpu] All video games freeze 5-10mins into play
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
xorg-server (Ubuntu) |
Expired
|
Undecided
|
Unassigned | ||
xserver-xorg-video-amdgpu (Ubuntu) |
Expired
|
Undecided
|
Unassigned |
Bug Description
I recently installed steam on my system (Ubuntu 18.04), installed a couple of games and attemped to play them. About a couple of minutes in to playing cities: skylines, kerbal space program and mount and blade: warband, the screen goes blank and the computer freezes. A hard reboot is the only way to proceed. I have reinstalled drivers several times, with no change in this situation. I know it's not a specs problem because I ran these games on the exact same machine a couple of weeks ago when I had Windows 10 installed (which I have since removed). I think this is an xorg problem but I am not sure.
xorg:
Installed: 1:7.7+19ubuntu7.1
Candidate: 1:7.7+19ubuntu7.1
Version table:
*** 1:7.7+19ubuntu7.1 500
500 http://
100 /var/lib/
1:
500 http://
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: xorg 1:7.7+19ubuntu7.1
ProcVersionSign
Uname: Linux 4.15.0-36-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.4
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CompizPlugins: No value set for `/apps/
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Fri Oct 19 14:02:58 2018
DistUpgraded: Fresh install
DistroCodename: bionic
DistroVariant: ubuntu
DkmsStatus: amdgpu, 18.30-641594, 4.15.0-36-generic, x86_64: installed
ExtraDebuggingI
GpuHangFrequency: Several times a day
GpuHangReproduc
GpuHangStarted: Within the last week or two
GraphicsCard:
Advanced Micro Devices, Inc. [AMD/ATI] Oland [Radeon HD 8570 / R7 240/340 OEM] [1002:6611] (prog-if 00 [VGA controller])
Subsystem: Pegatron Oland [Radeon HD 8570 / R7 240/340 OEM] [1b0a:90c4]
InstallationDate: Installed on 2018-09-11 (37 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
MachineType: Hewlett-Packard 500-002a
ProcEnviron:
TERM=xterm-
PATH=(custom, no user)
XDG_RUNTIME_
LANG=en_AU.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/05/2013
dmi.bios.vendor: AMI
dmi.bios.version: 8.15
dmi.board.name: 2ADA
dmi.board.vendor: Foxconn
dmi.board.version: 1.00
dmi.chassis.
dmi.chassis.type: 3
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnAMI:
dmi.product.family: 103C_53316J G=D
dmi.product.name: 500-002a
dmi.sys.vendor: Hewlett-Packard
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.96+
version.
version.
version.
version.
version.
version.
version.
Changed in xorg-server (Ubuntu): | |
status: | Incomplete → New |
Next time the problem happens and you have to reboot, please use this command to collect the logs and send us the resulting file:
journalctl -b-1 > previous_boot.txt