[Dell XPS 13 9333] Touchpad not detected
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
xserver-xorg-input-synaptics (Ubuntu) |
Invalid
|
Medium
|
Unassigned |
Bug Description
The touchpad on my Dell XPS 13 9333 is detected as "PS/2 Generic Mouse". I was previously running 12.04 which came with the laptop, and the touchpad worked fine. I upgraded to 13.10 by booting from USB and choosing the upgrade option which retains user settings (hence the stuff about /desktop/
xinput --list:
⎡ Virtual core pointer id=2 [master pointer (3)]
⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)]
⎜ ↳ SYNAPTICS Synaptics Large Touch Screen id=9 [slave pointer (2)]
⎜ ↳ DLL060A:00 06CB:2734 id=11 [slave pointer (2)]
⎜ ↳ PS/2 Generic Mouse id=13 [slave pointer (2)]
⎣ Virtual core keyboard id=3 [master keyboard (2)]
↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)]
↳ Power Button id=6 [slave keyboard (3)]
↳ Video Bus id=7 [slave keyboard (3)]
↳ Power Button id=8 [slave keyboard (3)]
↳ Integrated_
↳ AT Translated Set 2 keyboard id=12 [slave keyboard (3)]
↳ Dell WMI hotkeys id=14 [slave keyboard (3)]
Devices with mouse handlers from /proc/bus/
I: Bus=0018 Vendor=06cb Product=2734 Version=0100
N: Name="DLL060A:00 06CB:2734"
P: Phys=
S: Sysfs=/
U: Uniq=
H: Handlers=mouse1 event7
B: PROP=0
B: EV=17
B: KEY=30000 0 0 0 0
B: REL=3
B: MSC=10
I: Bus=0011 Vendor=0002 Product=0001 Version=0000
N: Name="PS/2 Generic Mouse"
P: Phys=isa0060/
S: Sysfs=/
U: Uniq=
H: Handlers=mouse2 event13
B: PROP=0
B: EV=7
B: KEY=70000 0 0 0 0
B: REL=3
ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: xserver-
ProcVersionSign
Uname: Linux 3.11.0-14-generic x86_64
ApportVersion: 2.12.5-0ubuntu2.2
Architecture: amd64
Date: Sat Dec 21 11:35:10 2013
DistUpgraded: Fresh install
DistroCodename: saucy
DistroVariant: ubuntu
MachineType: Dell Inc. XPS13 9333
MarkForUpload: True
ProcKernelCmdLine: BOOT_IMAGE=
SourcePackage: xserver-
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/11/2013
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A02
dmi.board.name: 0GFTRT
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.
dmi.modalias: dmi:bvnDellInc.
dmi.product.name: XPS13 9333
dmi.sys.vendor: Dell Inc.
peripherals:
/desktop/
scroll_method = two-finger-
version.compiz: compiz 1:0.9.10+
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.46-1ubuntu1
version.
version.
version.
version.
version.
version.
version.
version.
xserver.bootTime: Sat Dec 21 10:22:16 2013
xserver.configfile: default
xserver.errors:
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
product id 4933
vendor CMN
xserver.version: 2:1.14.3-3ubuntu2
---
ApportVersion: 2.13.1-0ubuntu1
Architecture: amd64
CasperVersion: 1.336ubuntu1
CurrentDesktop: Unity
DistUpgraded: Fresh install
DistroCodename: trusty
DistroRelease: Ubuntu 14.04
DistroVariant: ubuntu
LiveMediaBuild: Ubuntu 14.04 LTS "Trusty Tahr" - Alpha amd64 (20140113)
MachineType: Dell Inc. XPS13 9333
Package: xserver-
PackageArchitec
ProcKernelCmdLine: BOOT_IMAGE=
ProcVersionSign
Tags: trusty ubuntu single-occurrence reproducible
Uname: Linux 3.13.0-2-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
dmi.bios.date: 12/11/2013
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A02
dmi.board.name: 0GFTRT
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.
dmi.modalias: dmi:bvnDellInc.
dmi.product.name: XPS13 9333
dmi.sys.vendor: Dell Inc.
version.compiz: compiz 1:0.9.10+
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.50-1
version.
version.
version.
version.
version.
version.
version.
version.
xserver.bootTime: Mon Jan 13 18:22:53 2014
xserver.configfile: default
xserver.errors:
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
product id 4933
vendor CMN
xserver.version: 2:1.14.5-1ubuntu2
Changed in xserver-xorg-input-synaptics (Ubuntu): | |
status: | New → Confirmed |
affects: | xserver-xorg-input-synaptics (Fedora) → xserver-xorg-input-synaptics (Ubuntu) |
Changed in xserver-xorg-input-synaptics (Ubuntu): | |
status: | New → Incomplete |
I have the same laptop with fedora20 installed. touchpad works fine on ubuntu 12.04, on f20 it is recognised as generic mouse. Bug is probably caused upstream.