updates will not install

Bug #1732546 reported by dan purdy
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
update-manager (Ubuntu)
Invalid
Low
Unassigned

Bug Description

Updates will not install. I removed firefox and it will not reinstall. I am not very knowledgeable I rely could not do any repair work. the ms is roughly that old programs will not uninstall and new programs will not install. ubuntu 16.04.3lts oh yes, my up dates told me that a new OS system was available and I thought I would install it but I found later on it was not finished and that it was not a long term system any way opps I think that is where I stubed my tow. Any way I have a mess. I am tempted to just reinstall this system. Dan Purdy

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: xorg 1:7.7+13ubuntu3
ProcVersionSignature: Ubuntu 4.4.0-36.55-generic 4.4.16
Uname: Linux 4.4.0-36-generic i686
.tmp.unity_support_test.0:

ApportVersion: 2.20.1-0ubuntu2.10
Architecture: i386
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
Date: Wed Nov 15 16:41:46 2017
DistUpgraded: Fresh install
DistroCodename: xenial
DistroVariant: ubuntu
ExtraDebuggingInterest: No
GraphicsCard:
 Intel Corporation 82945G/GZ Integrated Graphics Controller [8086:2772] (rev 02) (prog-if 00 [VGA controller])
   Subsystem: Hewlett-Packard Company 82945G/GZ Integrated Graphics Controller [103c:2a5e]
InstallationDate: Installed on 2015-11-23 (723 days ago)
InstallationMedia: Ubuntu 12.04.5 LTS "Precise Pangolin" - Release i386 (20140807.1)
MachineType: HP-Pavilion GC670AA-ABA a6120n
ProcEnviron:
 LANGUAGE=en_US
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-36-generic root=UUID=af1f516a-d0b7-44cf-9b07-73e07582e598 ro vesafb.invalid=1 drm.debug=0xe nopat plymouth:debug
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/20/2007
dmi.bios.vendor: Phoenix Technologies, LTD
dmi.bios.version: 5.17
dmi.board.name: Leonite2
dmi.board.vendor: ASUSTek Computer INC.
dmi.board.version: 6.00
dmi.chassis.type: 3
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: 1111
dmi.modalias: dmi:bvnPhoenixTechnologies,LTD:bvr5.17:bd04/20/2007:svnHP-Pavilion:pnGC670AA-ABAa6120n:pvr:rvnASUSTekComputerINC.:rnLeonite2:rvr6.00:cvnHewlett-Packard:ct3:cvr1111:
dmi.product.name: GC670AA-ABA a6120n
dmi.sys.vendor: HP-Pavilion
version.compiz: compiz 1:0.9.12.2+16.04.20160823-0ubuntu1
version.libdrm2: libdrm2 2.4.76-1~ubuntu16.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 17.0.7-0ubuntu0.16.04.2
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 17.0.7-0ubuntu0.16.04.2
version.xserver-xorg-core: xserver-xorg-core 2:1.18.4-0ubuntu0.7
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20160325-1ubuntu1.2
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-1build2
xserver.bootTime: Wed Nov 15 16:28:47 2017
xserver.configfile: default
xserver.devices:
 input Power Button KEYBOARD, id 6
 input Power Button KEYBOARD, id 7
 input USB Cordless Mouse MOUSE, id 8
 input AT Translated Set 2 keyboard KEYBOARD, id 9
xserver.errors:

xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
 product id 40971
 vendor DEL
xserver.version: 2:1.18.4-0ubuntu0.7

Revision history for this message
dan purdy (purdydan317) wrote :
Revision history for this message
penalvch (penalvch) wrote :

dan purdy, thank you for reporting this and helping make Ubuntu better.

Given the issue you have was correlated to a failed upgrade, your best bet is simply to reinstall via http://cdimage.ubuntu.com/daily-live/current/ .

However, if you cannot reinstall, then you would need to provide the missing information following https://wiki.ubuntu.com/DebuggingUpdateManager .

Could you please advise?

affects: xorg (Ubuntu) → update-manager (Ubuntu)
Changed in update-manager (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
dan purdy (purdydan317) wrote : Re: [Bug 1732546] Re: updates will not install
Download full text (5.2 KiB)

I finely found that what I needed to do was to uninstall the program or
portion of the program that was fowling things up. It has been so long now
that I do not know what I really did. But now my up dates are working and
alls wright with the world. Thank you for responding. Shall be using this
version untill it runs out. Dan Purdy

On Wed, Feb 7, 2018 at 8:53 PM, Christopher M. Penalver <
<email address hidden>> wrote:

> dan purdy, thank you for reporting this and helping make Ubuntu better.
>
> Given the issue you have was correlated to a failed upgrade, your best
> bet is simply to reinstall via http://cdimage.ubuntu.com/daily-
> live/current/ .
>
> However, if you cannot reinstall, then you would need to provide the
> missing information following
> https://wiki.ubuntu.com/DebuggingUpdateManager .
>
> Could you please advise?
>
> ** Package changed: xorg (Ubuntu) => update-manager (Ubuntu)
>
> ** Changed in: update-manager (Ubuntu)
> Importance: Undecided => Low
>
> ** Changed in: update-manager (Ubuntu)
> Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1732546
>
> Title:
> updates will not install
>
> Status in update-manager package in Ubuntu:
> Incomplete
>
> Bug description:
> Updates will not install. I removed firefox and it will not
> reinstall. I am not very knowledgeable I rely could not do any repair
> work. the ms is roughly that old programs will not uninstall and new
> programs will not install. ubuntu 16.04.3lts oh yes, my up dates told
> me that a new OS system was available and I thought I would install it
> but I found later on it was not finished and that it was not a long
> term system any way opps I think that is where I stubed my tow. Any
> way I have a mess. I am tempted to just reinstall this system. Dan
> Purdy
>
> ProblemType: Bug
> DistroRelease: Ubuntu 16.04
> Package: xorg 1:7.7+13ubuntu3
> ProcVersionSignature: Ubuntu 4.4.0-36.55-generic 4.4.16
> Uname: Linux 4.4.0-36-generic i686
> .tmp.unity_support_test.0:
>
> ApportVersion: 2.20.1-0ubuntu2.10
> Architecture: i386
> CompizPlugins: No value set for `/apps/compiz-1/general/
> screen0/options/active_plugins'
> CompositorRunning: compiz
> CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
> CompositorUnredirectFSW: true
> Date: Wed Nov 15 16:41:46 2017
> DistUpgraded: Fresh install
> DistroCodename: xenial
> DistroVariant: ubuntu
> ExtraDebuggingInterest: No
> GraphicsCard:
> Intel Corporation 82945G/GZ Integrated Graphics Controller [8086:2772]
> (rev 02) (prog-if 00 [VGA controller])
> Subsystem: Hewlett-Packard Company 82945G/GZ Integrated Graphics
> Controller [103c:2a5e]
> InstallationDate: Installed on 2015-11-23 (723 days ago)
> InstallationMedia: Ubuntu 12.04.5 LTS "Precise Pangolin" - Release i386
> (20140807.1)
> MachineType: HP-Pavilion GC670AA-ABA a6120n
> ProcEnviron:
> LANGUAGE=en_US
> PATH=(custom, no user)
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-36-generic
> root=UUID=af1f51...

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Revision history for this message
penalvch (penalvch) wrote :

dan purdy, I'm closing this report given it is no longer an issue for you.

Changed in update-manager (Ubuntu):
status: Incomplete → Invalid
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