Activity log for bug #1667133

Date Who What changed Old value New value Message
2017-02-22 21:50:50 aras bug added bug
2017-02-22 21:51:16 aras information type Private Security Public
2017-02-22 21:55:10 aras description the issue I am having is very simillar to this bug: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1574667 Depending on what applications are running the apparently random behavious may increase. Sometimes it is really bad and several times in one second I system detects random touches around the screen. As a result ubuntu automatically zooms in or out or moves the content of screen around or the focus is stolen. Right now as I am typing this bug I am getting very dizzy because the UI is constantly zooming in and out. I have tried removing a few xorg input packages as a desparate attempt to stop this: ``` sudo apt-get remove --purge xserver-xorg-input-libinput sudo apt-get remove --purge xserver-xorg-input-synaptics sudo apt-get remove --purge xserver-xorg-input-wacom ``` Right now my touch screen is not working and my touchpad never worked. I have plugged in an external mouse and it works, up until the focus gets stolen from it by random touches around the screen. Before I removed libinput mouse pointer was also jumping constantly to a random location. But since I remove libinput, mouse cursor stays where it is but random touches seems to be happening anyway. This is extremely annoying behavious and is rendering my laptop useless. Help please! ps: I am using Acer Spin 5 ``` $ lsusb Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 007: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller Bus 001 Device 006: ID 0bda:57f3 Realtek Semiconductor Corp. Bus 001 Device 005: ID 2386:3111 Bus 001 Device 004: ID 04ca:3015 Lite-On Technology Corp. Bus 001 Device 009: ID 05b8:3279 Agiler, Inc. Bus 001 Device 008: ID 17ef:6019 Lenovo Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub ``` ``` $ dmesg |grep touch [ 2.558494] hid-multitouch 0018:04F3:3018.0001: Ignoring the extra HID_DG_INPUTMODE [ 2.558662] hid-multitouch 0018:04F3:3018.0001: input,hidraw0: I2C HID v1.00 Mouse [ELAN0501:00 04F3:3018] on i2c-ELAN0501:00 [ 3.294025] hid-multitouch 0003:2386:3111.0006: input,hiddev0,hidraw1: USB HID v1.10 Device [Raydium Corporation Raydium Touch System] on usb-0000:00:14.0-6/input0 ``` ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: xorg 1:7.7+13ubuntu3 ProcVersionSignature: Ubuntu 4.4.0-63.84-generic 4.4.44 Uname: Linux 4.4.0-63-generic x86_64 .tmp.unity_support_test.0: ApportVersion: 2.20.1-0ubuntu2.5 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true CurrentDesktop: Unity Date: Wed Feb 22 13:35:35 2017 DistUpgraded: Fresh install DistroCodename: xenial DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation Device [8086:5916] (rev 02) (prog-if 00 [VGA controller]) Subsystem: Acer Incorporated [ALI] Device [1025:1139] InstallationDate: Installed on 2016-07-26 (211 days ago) InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1) MachineType: Acer Spin SP513-51 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-63-generic.efi.signed root=UUID=45f1b204-27f6-467d-97ee-0d12b3b14388 ro quiet splash vt.handoff=7 SourcePackage: xorg UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 10/20/2016 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.02 dmi.board.name: Drift_SK dmi.board.vendor: KBL dmi.board.version: V1.02 dmi.chassis.type: 31 dmi.chassis.vendor: Acer dmi.chassis.version: V1.02 dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.02:bd10/20/2016:svnAcer:pnSpinSP513-51:pvrV1.02:rvnKBL:rnDrift_SK:rvrV1.02:cvnAcer:ct31:cvrV1.02: dmi.product.name: Spin SP513-51 dmi.product.version: V1.02 dmi.sys.vendor: Acer version.compiz: compiz 1:0.9.12.2+16.04.20160823-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.70-1~ubuntu16.04.1 version.libgl1-mesa-dri: libgl1-mesa-dri 12.0.6-0ubuntu0.16.04.1 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 12.0.6-0ubuntu0.16.04.1 version.xserver-xorg-core: xserver-xorg-core 2:1.18.4-0ubuntu0.2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20160325-1ubuntu1.2 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-1build2 xserver.bootTime: Wed Feb 22 08:10:10 2017 xserver.configfile: default xserver.errors: xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id 4141 vendor AUO xserver.version: 2:1.18.4-0ubuntu0.2 The issue I am having is very similar to this bug: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1574667 Depending on what applications are running the apparently random behavior may increase. Sometimes it is really bad and several times in one second the system detects random touches around the screen. As a result Ubuntu automatically zooms in or out or moves the content of screen around or the focus is stolen. Right now as I am typing this bug I am getting very dizzy because the UI is constantly zooming in and out. I have noticed this happens a lot (A LOT!) more frequently when chrome is opened. I have tried removing a few xorg input packages as a desperate attempt to stop this: ``` sudo apt-get remove --purge xserver-xorg-input-libinput sudo apt-get remove --purge xserver-xorg-input-synaptics sudo apt-get remove --purge xserver-xorg-input-wacom ``` Right now my touch screen is not working and my touchpad never worked. I have plugged in an external mouse and it works, up until the focus gets stolen from it by random touches around the screen. Before I removed libinput mouse pointer was also jumping constantly to a random location. But since I remove libinput, mouse cursor stays where it is but random touches seems to be happening anyway. This is extremely annoying behavious and is rendering my laptop useless. I am using Acer Spin 5 ``` $ lsusb Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 007: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller Bus 001 Device 006: ID 0bda:57f3 Realtek Semiconductor Corp. Bus 001 Device 005: ID 2386:3111 Bus 001 Device 004: ID 04ca:3015 Lite-On Technology Corp. Bus 001 Device 009: ID 05b8:3279 Agiler, Inc. Bus 001 Device 008: ID 17ef:6019 Lenovo Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub ``` ``` $ dmesg |grep touch [ 2.558494] hid-multitouch 0018:04F3:3018.0001: Ignoring the extra HID_DG_INPUTMODE [ 2.558662] hid-multitouch 0018:04F3:3018.0001: input,hidraw0: I2C HID v1.00 Mouse [ELAN0501:00 04F3:3018] on i2c-ELAN0501:00 [ 3.294025] hid-multitouch 0003:2386:3111.0006: input,hiddev0,hidraw1: USB HID v1.10 Device [Raydium Corporation Raydium Touch System] on usb-0000:00:14.0-6/input0 ``` ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: xorg 1:7.7+13ubuntu3 ProcVersionSignature: Ubuntu 4.4.0-63.84-generic 4.4.44 Uname: Linux 4.4.0-63-generic x86_64 .tmp.unity_support_test.0: ApportVersion: 2.20.1-0ubuntu2.5 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true CurrentDesktop: Unity Date: Wed Feb 22 13:35:35 2017 DistUpgraded: Fresh install DistroCodename: xenial DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard:  Intel Corporation Device [8086:5916] (rev 02) (prog-if 00 [VGA controller])    Subsystem: Acer Incorporated [ALI] Device [1025:1139] InstallationDate: Installed on 2016-07-26 (211 days ago) InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1) MachineType: Acer Spin SP513-51 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-63-generic.efi.signed root=UUID=45f1b204-27f6-467d-97ee-0d12b3b14388 ro quiet splash vt.handoff=7 SourcePackage: xorg UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 10/20/2016 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.02 dmi.board.name: Drift_SK dmi.board.vendor: KBL dmi.board.version: V1.02 dmi.chassis.type: 31 dmi.chassis.vendor: Acer dmi.chassis.version: V1.02 dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.02:bd10/20/2016:svnAcer:pnSpinSP513-51:pvrV1.02:rvnKBL:rnDrift_SK:rvrV1.02:cvnAcer:ct31:cvrV1.02: dmi.product.name: Spin SP513-51 dmi.product.version: V1.02 dmi.sys.vendor: Acer version.compiz: compiz 1:0.9.12.2+16.04.20160823-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.70-1~ubuntu16.04.1 version.libgl1-mesa-dri: libgl1-mesa-dri 12.0.6-0ubuntu0.16.04.1 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 12.0.6-0ubuntu0.16.04.1 version.xserver-xorg-core: xserver-xorg-core 2:1.18.4-0ubuntu0.2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20160325-1ubuntu1.2 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-1build2 xserver.bootTime: Wed Feb 22 08:10:10 2017 xserver.configfile: default xserver.errors: xserver.logfile: /var/log/Xorg.0.log xserver.outputs:  product id 4141  vendor AUO xserver.version: 2:1.18.4-0ubuntu0.2 Help please!
2017-02-22 22:17:25 aras summary touch is constantly jumping around touch is constantly jumping around and ghost touching
2017-02-22 22:17:52 aras summary touch is constantly jumping around and ghost touching touch is constantly jumping around (ghost touching)
2022-10-01 18:08:14 Paul White bug added subscriber Paul White
2022-10-01 18:08:16 Paul White xorg (Ubuntu): status New Incomplete
2022-12-01 04:17:27 Launchpad Janitor xorg (Ubuntu): status Incomplete Expired
2023-05-01 01:19:12 sebastian klingler attachment added Screenshot_20230430_181759.png https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1667133/+attachment/5669983/+files/Screenshot_20230430_181759.png
2023-05-01 06:22:34 Paul White removed subscriber Paul White