touch is constantly jumping around (ghost touching)

Bug #1667133 reported by aras
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
xorg (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

The issue I am having is very similar to this bug: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1574667

Depending on what applications are running the apparently random behavior may increase. Sometimes it is really bad and several times in one second the system detects random touches around the screen. As a result Ubuntu automatically zooms in or out or moves the content of screen around or the focus is stolen. Right now as I am typing this bug I am getting very dizzy because the UI is constantly zooming in and out. I have noticed this happens a lot (A LOT!) more frequently when chrome is opened.

I have tried removing a few xorg input packages as a desperate attempt to stop this:

```
sudo apt-get remove --purge xserver-xorg-input-libinput
sudo apt-get remove --purge xserver-xorg-input-synaptics
sudo apt-get remove --purge xserver-xorg-input-wacom
```

Right now my touch screen is not working and my touchpad never worked.

I have plugged in an external mouse and it works, up until the focus gets stolen from it by random touches around the screen. Before I
removed libinput mouse pointer was also jumping constantly to a random location. But since I remove libinput, mouse cursor stays where it is but random touches seems to be happening anyway.

This is extremely annoying behavious and is rendering my laptop useless.

I am using Acer Spin 5

```
$ lsusb
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 007: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller
Bus 001 Device 006: ID 0bda:57f3 Realtek Semiconductor Corp.
Bus 001 Device 005: ID 2386:3111
Bus 001 Device 004: ID 04ca:3015 Lite-On Technology Corp.
Bus 001 Device 009: ID 05b8:3279 Agiler, Inc.
Bus 001 Device 008: ID 17ef:6019 Lenovo
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

```

```
$ dmesg |grep touch
[ 2.558494] hid-multitouch 0018:04F3:3018.0001: Ignoring the extra HID_DG_INPUTMODE
[ 2.558662] hid-multitouch 0018:04F3:3018.0001: input,hidraw0: I2C HID v1.00 Mouse [ELAN0501:00 04F3:3018] on i2c-ELAN0501:00
[ 3.294025] hid-multitouch 0003:2386:3111.0006: input,hiddev0,hidraw1: USB HID v1.10 Device [Raydium Corporation Raydium Touch System] on usb-0000:00:14.0-6/input0

```

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: xorg 1:7.7+13ubuntu3
ProcVersionSignature: Ubuntu 4.4.0-63.84-generic 4.4.44
Uname: Linux 4.4.0-63-generic x86_64
.tmp.unity_support_test.0:

ApportVersion: 2.20.1-0ubuntu2.5
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Wed Feb 22 13:35:35 2017
DistUpgraded: Fresh install
DistroCodename: xenial
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GraphicsCard:
 Intel Corporation Device [8086:5916] (rev 02) (prog-if 00 [VGA controller])
   Subsystem: Acer Incorporated [ALI] Device [1025:1139]
InstallationDate: Installed on 2016-07-26 (211 days ago)
InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
MachineType: Acer Spin SP513-51
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-63-generic.efi.signed root=UUID=45f1b204-27f6-467d-97ee-0d12b3b14388 ro quiet splash vt.handoff=7
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/20/2016
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.02
dmi.board.name: Drift_SK
dmi.board.vendor: KBL
dmi.board.version: V1.02
dmi.chassis.type: 31
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.02
dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.02:bd10/20/2016:svnAcer:pnSpinSP513-51:pvrV1.02:rvnKBL:rnDrift_SK:rvrV1.02:cvnAcer:ct31:cvrV1.02:
dmi.product.name: Spin SP513-51
dmi.product.version: V1.02
dmi.sys.vendor: Acer
version.compiz: compiz 1:0.9.12.2+16.04.20160823-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.70-1~ubuntu16.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 12.0.6-0ubuntu0.16.04.1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 12.0.6-0ubuntu0.16.04.1
version.xserver-xorg-core: xserver-xorg-core 2:1.18.4-0ubuntu0.2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20160325-1ubuntu1.2
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-1build2
xserver.bootTime: Wed Feb 22 08:10:10 2017
xserver.configfile: default
xserver.errors:

xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
 product id 4141
 vendor AUO
xserver.version: 2:1.18.4-0ubuntu0.2

Help please!

Revision history for this message
aras (arasbm) wrote :
information type: Private Security → Public
description: updated
aras (arasbm)
summary: - touch is constantly jumping around
+ touch is constantly jumping around and ghost touching
summary: - touch is constantly jumping around and ghost touching
+ touch is constantly jumping around (ghost touching)
Revision history for this message
aras (arasbm) wrote :

I know for sure now that the touchscreen is the culprit:

↳ Raydium Corporation Raydium Touch System id=10 [slave pointer (2)]

If I disable this device using the command `xinput disable 10` the behavior stops immediately. I will not be able to use the touchscreen anymore, however, the touchpad and mouse work fine. Any ideas how I could debug this further?

Revision history for this message
Paul White (paulw2u) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to review all reported bugs in a timely manner.

Ubuntu 16.04 (xenial) reached end-of-standard-support on April 29, 2021.

This release of Ubuntu is no longer receiving maintenance updates. Is this issue still relevant when using a currently supported release of Ubuntu? If so then please let us know otherwise this report can be left to expire in approximately 60 days time.

Changed in xorg (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for xorg (Ubuntu) because there has been no activity for 60 days.]

Changed in xorg (Ubuntu):
status: Incomplete → Expired
Revision history for this message
sebastian klingler (sennaton) wrote :

Yes, it is present in the latest release of Ubuntu 23.04.

Revision history for this message
sebastian klingler (sennaton) wrote :
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.