Ubuntu
xorg package

  1. Bug #1655828
  2. Comment #18

Comment 18 for bug 1655828

Revision history for this message
Mauricio Maluff Masi (mmaluff) wrote : Re: [Bug 1655828] Re: Mouse flickers and disappears on primary monitor when additional monitor is connected

Actually I got tired of this and got a new monitor that supports the DP
port on my laptop. I no longer have the old one, so I can't test this any
further. I suppose that means it can be closed?

On Sat, May 6, 2017, 21:15 Christopher M. Penalver <
<email address hidden>> wrote:

> Mauricio Maluff Masi, given this issue is correlated to using the
> DisplayLink driver/adapter, in order to report this issue to them, could
> you please test the latest driver version (1.3.52) via
> http://www.displaylink.com/downloads/ubuntu and advise to the results?
>
> ** Description changed:
>
> - Any time I connect my Acer G236HL LCD monitor with VGA via my
> - Displaylink adapter (DisplayLink driver version 1.2.65), the mouse
> + Any time I connect my Acer G236HL LCD monitor with VGA via my Dell
> + Adapter (Part# 470-ABHH, DisplayLink driver version 1.2.65), the mouse
> flickers and disappears in the primary monitor. It displays perfectly on
> the additional monitor. It also displays perfectly after the additional
> monitor is disconnected.
>
> I see that there are a number of similar bug reports:
> https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1645891
> https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1629300
> https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1278223
> https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1613001
> +
> + WORKAROUND: Bypass the DisplayLink adapter and plug computer directly
> + into a monitor with mini-DP.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 16.10
> Package: xorg 1:7.7+13ubuntu4
> ProcVersionSignature: Ubuntu 4.8.0-34.36-generic 4.8.11
> Uname: Linux 4.8.0-34-generic x86_64
> NonfreeKernelModules: wl
> .tmp.unity_support_test.0:
>
> ApportVersion: 2.20.3-0ubuntu8.2
> Architecture: amd64
> CompizPlugins: No value set for
> `/apps/compiz-1/general/screen0/options/active_plugins'
> CompositorRunning: compiz
> CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
> CompositorUnredirectFSW: true
> CurrentDesktop: Unity
> Date: Tue Jan 10 22:34:58 2017
> DistUpgraded: 2016-10-23 13:14:39,472 ERROR got error from
> PostInstallScript ./xorg_fix_proprietary.py (g-exec-error-quark: Failed to
> execute child process "./xorg_fix_proprietary.py" (No such file or
> directory) (8))
> DistributionChannelDescriptor:
> # This is a distribution channel descriptor
> # For more information see
> http://wiki.ubuntu.com/DistributionChannelDescriptor
> canonical-oem-somerville-trusty-amd64-20140620-0
> DistroCodename: yakkety
> DistroVariant: ubuntu
> DkmsStatus:
> bcmwl, 6.30.223.248+bdcom, 4.8.0-32-generic, x86_64: installedError!
> Could not locate dkms.conf file.
> File: does not exist.
>
> bcmwl, 6.30.223.248+bdcom, 4.8.0-34-generic, x86_64: installed
> ExtraDebuggingInterest: Yes
> GraphicsCard:
> Intel Corporation HD Graphics 5500 [8086:1616] (rev 09) (prog-if 00
> [VGA controller])
> Subsystem: Dell HD Graphics 5500 [1028:0665]
> InstallationDate: Installed on 2016-01-26 (350 days ago)
> InstallationMedia: Ubuntu 14.04 "Trusty" - Build amd64 LIVE Binary
> 20140620-04:25
> MachineType: Dell Inc. XPS 13 9343
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.8.0-34-generic
> root=UUID=485e1110-0879-413f-b537-6b5b97353478 ro quiet splash
> usbcore.autosuspend=-1 "acpi_osi=Windows 2013" vt.handoff=7
> SourcePackage: xorg
> UpgradeStatus: Upgraded to yakkety on 2016-10-23 (79 days ago)
> XorgLogOld:
>
> dmi.bios.date: 08/29/2016
> dmi.bios.vendor: Dell Inc.
> dmi.bios.version: A09
> dmi.board.name: 0TM99H
> dmi.board.vendor: Dell Inc.
> dmi.board.version: A00
> dmi.chassis.type: 9
> dmi.chassis.vendor: Dell Inc.
> dmi.modalias:
> dmi:bvnDellInc.:bvrA09:bd08/29/2016:svnDellInc.:pnXPS139343:pvr:rvnDellInc.:rn0TM99H:rvrA00:cvnDellInc.:ct9:cvr:
> dmi.product.name: XPS 13 9343
> dmi.sys.vendor: Dell Inc.
> version.compiz: compiz 1:0.9.13.0+16.10.20160818.2-0ubuntu2
> version.ia32-libs: ia32-libs N/A
> version.libdrm2: libdrm2 2.4.70-1
> version.libgl1-mesa-dri: libgl1-mesa-dri 12.0.3-1ubuntu2
> version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
> version.libgl1-mesa-glx: libgl1-mesa-glx 12.0.3-1ubuntu2
> version.xserver-xorg-core: xserver-xorg-core 2:1.18.4-1ubuntu6.1
> version.xserver-xorg-input-evdev: xserver-xorg-input-evdev
> 1:2.10.2-1ubuntu1
> version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.1-1
> version.xserver-xorg-video-intel: xserver-xorg-video-intel
> 2:2.99.917+git20160706-1ubuntu1
> version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-2
> xserver.bootTime: Tue Jan 10 20:18:19 2017
> xserver.configfile: default
> xserver.errors: modeset(G0): glamor initialization failed
> xserver.logfile: /var/log/Xorg.0.log
> xserver.outputs:
> product id 5152
> vendor SHP
> xserver.version: 2:1.18.4-1ubuntu6.1
>
> ** Changed in: xorg (Ubuntu)
> Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1655828
>
> Title:
> Mouse flickers and disappears on primary monitor when additional
> monitor is connected
>
> Status in xorg package in Ubuntu:
> Incomplete
>
> Bug description:
> Any time I connect my Acer G236HL LCD monitor with VGA via my Dell
> Adapter (Part# 470-ABHH, DisplayLink driver version 1.2.65), the mouse
> flickers and disappears in the primary monitor. It displays perfectly
> on the additional monitor. It also displays perfectly after the
> additional monitor is disconnected.
>
> I see that there are a number of similar bug reports:
> https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1645891
> https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1629300
> https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1278223
> https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1613001
>
> WORKAROUND: Bypass the DisplayLink adapter and plug computer directly
> into a monitor with mini-DP.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 16.10
> Package: xorg 1:7.7+13ubuntu4
> ProcVersionSignature: Ubuntu 4.8.0-34.36-generic 4.8.11
> Uname: Linux 4.8.0-34-generic x86_64
> NonfreeKernelModules: wl
> .tmp.unity_support_test.0:
>
> ApportVersion: 2.20.3-0ubuntu8.2
> Architecture: amd64
> CompizPlugins: No value set for
> `/apps/compiz-1/general/screen0/options/active_plugins'
> CompositorRunning: compiz
> CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
> CompositorUnredirectFSW: true
> CurrentDesktop: Unity
> Date: Tue Jan 10 22:34:58 2017
> DistUpgraded: 2016-10-23 13:14:39,472 ERROR got error from
> PostInstallScript ./xorg_fix_proprietary.py (g-exec-error-quark: Failed to
> execute child process "./xorg_fix_proprietary.py" (No such file or
> directory) (8))
> DistributionChannelDescriptor:
> # This is a distribution channel descriptor
> # For more information see
> http://wiki.ubuntu.com/DistributionChannelDescriptor
> canonical-oem-somerville-trusty-amd64-20140620-0
> DistroCodename: yakkety
> DistroVariant: ubuntu
> DkmsStatus:
> bcmwl, 6.30.223.248+bdcom, 4.8.0-32-generic, x86_64: installedError!
> Could not locate dkms.conf file.
> File: does not exist.
>
> bcmwl, 6.30.223.248+bdcom, 4.8.0-34-generic, x86_64: installed
> ExtraDebuggingInterest: Yes
> GraphicsCard:
> Intel Corporation HD Graphics 5500 [8086:1616] (rev 09) (prog-if 00
> [VGA controller])
> Subsystem: Dell HD Graphics 5500 [1028:0665]
> InstallationDate: Installed on 2016-01-26 (350 days ago)
> InstallationMedia: Ubuntu 14.04 "Trusty" - Build amd64 LIVE Binary
> 20140620-04:25
> MachineType: Dell Inc. XPS 13 9343
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.8.0-34-generic
> root=UUID=485e1110-0879-413f-b537-6b5b97353478 ro quiet splash
> usbcore.autosuspend=-1 "acpi_osi=Windows 2013" vt.handoff=7
> SourcePackage: xorg
> UpgradeStatus: Upgraded to yakkety on 2016-10-23 (79 days ago)
> XorgLogOld:
>
> dmi.bios.date: 08/29/2016
> dmi.bios.vendor: Dell Inc.
> dmi.bios.version: A09
> dmi.board.name: 0TM99H
> dmi.board.vendor: Dell Inc.
> dmi.board.version: A00
> dmi.chassis.type: 9
> dmi.chassis.vendor: Dell Inc.
> dmi.modalias:
> dmi:bvnDellInc.:bvrA09:bd08/29/2016:svnDellInc.:pnXPS139343:pvr:rvnDellInc.:rn0TM99H:rvrA00:cvnDellInc.:ct9:cvr:
> dmi.product.name: XPS 13 9343
> dmi.sys.vendor: Dell Inc.
> version.compiz: compiz 1:0.9.13.0+16.10.20160818.2-0ubuntu2
> version.ia32-libs: ia32-libs N/A
> version.libdrm2: libdrm2 2.4.70-1
> version.libgl1-mesa-dri: libgl1-mesa-dri 12.0.3-1ubuntu2
> version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
> version.libgl1-mesa-glx: libgl1-mesa-glx 12.0.3-1ubuntu2
> version.xserver-xorg-core: xserver-xorg-core 2:1.18.4-1ubuntu6.1
> version.xserver-xorg-input-evdev: xserver-xorg-input-evdev
> 1:2.10.2-1ubuntu1
> version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.1-1
> version.xserver-xorg-video-intel: xserver-xorg-video-intel
> 2:2.99.917+git20160706-1ubuntu1
> version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-2
> xserver.bootTime: Tue Jan 10 20:18:19 2017
> xserver.configfile: default
> xserver.errors: modeset(G0): glamor initialization failed
> xserver.logfile: /var/log/Xorg.0.log
> xserver.outputs:
> product id 5152
> vendor SHP
> xserver.version: 2:1.18.4-1ubuntu6.1
>
> To manage notifications about this bug go to:
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>