Comment 19 for bug 1578011

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penalvch (penalvch) wrote : Re: Laptop sometimes doesn't detect external monitor when docked

vik:

1) As per the sticker of the monitor itself (not from the Bug Description, or the result of a terminal command), could you please provide the full monitor manufacturer and model?

2) Regarding how you have the monitor connected, is it plugged into the dock's DVI-I, or DisplayPort port? If you switch the port is this still reproducible?

3) Regarding the connection of the monitor to the dock, is this via straight DVI-I cord, using dongle/adapter, etc.?

4) If you instead undock the computer, and plug the monitor directly into the computer, is this still reproducible?

5) Regarding the Lenovo ThinkPad OneLink Pro Dock, have you applied the latest firmware to it?