Desktop streched across both screens

Bug #1543872 reported by sjp333
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
xorg (Ubuntu)
Invalid
Medium
Unassigned

Bug Description

Intel HD graphics controls the internal display and the nvidia card handles the display port out. When trying to utilize a dual monitor setup the output of the desktop looks like its been stretched across both displays. It appears like the resolution is very low and the mouse pointer is incorrectly calibrated with its location on the screen.

ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: xorg 1:7.7+7ubuntu4
ProcVersionSignature: Ubuntu 4.2.0-27.32-generic 4.2.8-ckt1
Uname: Linux 4.2.0-27-generic x86_64
NonfreeKernelModules: nvidia
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.version:
 NVRM version: NVIDIA UNIX x86_64 Kernel Module 352.79 Wed Jan 13 16:17:53 PST 2016
 GCC version: gcc version 5.2.1 20151010 (Ubuntu 5.2.1-22ubuntu2)
ApportVersion: 2.19.1-0ubuntu5
Architecture: amd64
BootLog:

CurrentDesktop: Unity
Date: Tue Feb 9 19:50:31 2016
DistUpgraded: Fresh install
DistroCodename: wily
DistroVariant: ubuntu
DkmsStatus:
 bbswitch, 0.7, 4.2.0-17-generic, x86_64: installed
 bbswitch, 0.7, 4.2.0-25-generic, x86_64: installed
 bbswitch, 0.7, 4.2.0-27-generic, x86_64: installed
 nvidia-352, 352.79, 4.2.0-25-generic, x86_64: installed
 nvidia-352, 352.79, 4.2.0-27-generic, x86_64: installed
EcryptfsInUse: Yes
GraphicsCard:
 Intel Corporation 4th Gen Core Processor Integrated Graphics Controller [8086:0416] (rev 06) (prog-if 00 [VGA controller])
   Subsystem: Hewlett-Packard Company Device [103c:1909]
 NVIDIA Corporation GK106GLM [Quadro K2100M] [10de:11fc] (rev a1) (prog-if 00 [VGA controller])
   Subsystem: Hewlett-Packard Company Device [103c:1909]
InstallationDate: Installed on 2015-07-29 (195 days ago)
InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Alpha amd64 (20150727)
MachineType: Hewlett-Packard HP ZBook 15
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.2.0-27-generic root=UUID=d0125fd5-5a86-4280-94b5-e38def1ab992 ro quiet nosplash
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/10/2014
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: L70 Ver. 01.08
dmi.board.name: 1909
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 94.51
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvrL70Ver.01.08:bd04/10/2014:svnHewlett-Packard:pnHPZBook15:pvrA3009DD10303:rvnHewlett-Packard:rn1909:rvrKBCVersion94.51:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: HP ZBook 15
dmi.product.version: A3009DD10303
dmi.sys.vendor: Hewlett-Packard
version.compiz: compiz 1:0.9.12.2+15.10.20151202-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.65+git20151026.c745e541-0ubuntu0ricotz~wily
version.libgl1-mesa-dri: libgl1-mesa-dri 11.0.4~git20151026+11.0.ec14e6f8-0ubuntu0ricotz~wily
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 11.0.4~git20151026+11.0.ec14e6f8-0ubuntu0ricotz~wily
version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.17.2-1ubuntu9.1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.2-1ubuntu1
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.99+git20150521.d64a13eb-0ubuntu0ricotz
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20151202.da9ad388-0ubuntu0sarvatt
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11+git20150926.1ff13a92-0ubuntu0sarvatt
xserver.bootTime: Tue Feb 9 19:31:46 2016
xserver.configfile: /etc/X11/xorg.conf
xserver.errors:

xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.17.2-1ubuntu9.1

Revision history for this message
sjp333 (sjp1796) wrote :
penalvch (penalvch)
tags: added: bios-outdated-1.34
description: updated
Changed in xorg (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
sjp333 (sjp1796) wrote :

L70 Ver. 01.34
10/28/2015
The bug was reproducible and there was no improvement.

Changed in xorg (Ubuntu):
status: Incomplete → New
Revision history for this message
penalvch (penalvch) wrote :

sjp333, to see if this is already resolved, could you please test http://cdimage.ubuntu.com/daily-live/current/ and advise to the results?

tags: added: latest-bios-1.34
removed: bios-outdated-1.34
Changed in xorg (Ubuntu):
importance: Low → Medium
status: New → Incomplete
Revision history for this message
sjp333 (sjp1796) wrote :

In 16.04 the stretching issue is resolved. However, the display manager is still a bit buggy. It switched to mirrored displays when I tried to turn on both displays. However after exiting the manager and re-opening it. I was able to get both displays working correctly. Another issue is that the other display is a HDTV and I need to adjust the underscan on it. When I do that it also underscans the laptop's screen.

Revision history for this message
sjp333 (sjp1796) wrote :

^ I was using nvidia settings to adjust the underscan which only "saw" one display being DFP-0 (The HDTV).

Revision history for this message
penalvch (penalvch) wrote :

sjp333:
>"In 16.04 the stretching issue is resolved."

Would you need a backport to a release prior to 16.04, or may this be closed as Status Invalid?

>"However, the display manager is still a bit buggy. It switched... Another issue is..."

These would be different problems for different reports. Please file a new one, one per unique issue.

Revision history for this message
sjp333 (sjp1796) wrote :

I am fine staying on 16.04. Thank you for your help.

Revision history for this message
penalvch (penalvch) wrote :

sjp333, this bug report is being closed due to your last comment https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1543872/comments/8 regarding this being fixed with an update. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box. You can learn more about bug statuses at https://wiki.ubuntu.com/Bugs/Status. Thank you again for taking the time to report this bug and helping to make Ubuntu better. Please submit any future bugs you may find.

Changed in xorg (Ubuntu):
status: Incomplete → Invalid
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