GilgongoJones, given you get a crash report after resume, this would be the root cause of the applications closing. However, your crash report is missing.
Please follow these instructions to have apport report a new bug about your crash that can be dealt with by the automatic retracer. First, execute at a terminal:
cd /var/crash && sudo rm * ; sudo apt-get update && sudo apt-get -y dist-upgrade && sudo service apport start force_start=1
If you are running the Ubuntu Stable Release you might need to enable apport in /etc/default/apport and restart. Now reproduce the crash, then open a terminal, navigate to your /var/crash directory and file your report with:
sudo ubuntu-bug /var/crash/_my_crash_report.crash
where _my_crash_report.crash is the crash you would like to report. By default, this sends the crash to the Ubuntu Error Tracker infrastructure, which is different than Launchpad. For more on this, please see https://wiki.ubuntu.com/ErrorTracker .
However, if after doing this you would still like to have a crash report posted to Launchpad, for example to ease triage and add others to your report, one would need to open the following file via a terminal:
sudo nano /etc/apport/crashdb.conf
and comment out the line:
'problem_types': ['Bug', 'Package'],
by changing it to:
# 'problem_types': ['Bug', 'Package'],
Save, close, and file the crash report via:
sudo ubuntu-bug /var/crash/_my_crash_report.crash
However, this report is being closed since the process outlined above will deal with this issue more efficiently.
Also, please do not attach your crash report manually to this report and reopen it.
GilgongoJones, given you get a crash report after resume, this would be the root cause of the applications closing. However, your crash report is missing.
Please follow these instructions to have apport report a new bug about your crash that can be dealt with by the automatic retracer. First, execute at a terminal:
cd /var/crash && sudo rm * ; sudo apt-get update && sudo apt-get -y dist-upgrade && sudo service apport start force_start=1
If you are running the Ubuntu Stable Release you might need to enable apport in /etc/default/apport and restart. Now reproduce the crash, then open a terminal, navigate to your /var/crash directory and file your report with: _my_crash_ report. crash
sudo ubuntu-bug /var/crash/
where _my_crash_ report. crash is the crash you would like to report. By default, this sends the crash to the Ubuntu Error Tracker infrastructure, which is different than Launchpad. For more on this, please see https:/ /wiki.ubuntu. com/ErrorTracke r .
However, if after doing this you would still like to have a crash report posted to Launchpad, for example to ease triage and add others to your report, one would need to open the following file via a terminal: crashdb. conf
sudo nano /etc/apport/
and comment out the line:
'problem_types': ['Bug', 'Package'],
by changing it to:
# 'problem_types': ['Bug', 'Package'],
Save, close, and file the crash report via: _my_crash_ report. crash
sudo ubuntu-bug /var/crash/
However, this report is being closed since the process outlined above will deal with this issue more efficiently.
Also, please do not attach your crash report manually to this report and reopen it.
Thank you for your understanding.
Helpful bug reporting tips: /wiki.ubuntu. com/ReportingBu gs
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