Comment 5 for bug 1290797

gregrwm, reviewing your attachment, it is noticed that your crash report is manually attached.

Please follow these instructions to have apport report a new bug against your crash file that can be dealt with by the automatic retracer. First, execute at a terminal:
cd /var/crash && sudo rm * ; sudo apt-get update && sudo apt-get -y dist-upgrade && sudo service apport start force_start=1

If you are running the Ubuntu Stable Release you might need to enable apport in /etc/default/apport and restart. Now reproduce the crash, then open a terminal, navigate to your /var/crash directory and file your report with:
sudo ubuntu-bug /var/crash/_my_crash_report.crash

where _my_crash_report.crash is the crash you would like to report. By default, this sends the crash to the Ubuntu Error Tracker infrastructure, which is different than Launchpad. For more on this, please see https://wiki.ubuntu.com/ErrorTracker .

However, this report is being closed since the process outlined above will deal with this issue more efficiently.

Also, please do not attach your crash report manually to this report and reopen it.

Thank you for your help.

Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs