2011-10-27 12:23:13 |
Bas Roufs |
bug |
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added bug |
2011-10-27 13:41:06 |
Björn Michaelsen |
libreoffice (Ubuntu): status |
New |
Incomplete |
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2011-10-27 16:02:40 |
NoOp |
bug |
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added subscriber NoOp |
2011-10-27 16:02:53 |
NoOp |
bug watch added |
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http://bugs.freedesktop.org/show_bug.cgi?id=38292 |
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2011-10-28 00:26:28 |
penalvch |
affects |
libreoffice (Ubuntu) |
xorg (Ubuntu) |
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2011-10-28 11:02:36 |
bugbot |
affects |
xorg (Ubuntu) |
xorg-server (Ubuntu) |
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2011-10-28 11:52:16 |
bugbot |
tags |
apport-bug apport-lpi i386 natty |
apport-bug apport-lpi i386 kubuntu natty |
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2011-10-28 12:18:22 |
Bas Roufs |
tags |
apport-bug apport-lpi i386 kubuntu natty |
apport-bug apport-collected apport-lpi i386 kubuntu natty patch |
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2011-10-28 12:18:24 |
Bas Roufs |
description |
WHAT EXACTLY HAPPENS
When editing a document in LibreOffice Writer, this package or the whole system suddenly crashes sometimes. I cannot reconstruct exactly under which circumstances this happens - it happens always in the middle of an intense working session. After the crash, the system automatically restarts.
I have been experiencing this problem ever since the latest versions of OpenOffice before the transit to LibreOffice. Recently, I found at least an effective workaround - as explained here below.
WORKAROUND
The workaround I have found, consist of preventive and curative measures.
WORKAROUND - PREVENTIVE MEASURES
When editing the document, I save it after each phrase via the command CONTROL-S.
Each +/- 5 minutes, I go back to the folder where the document is: via Dolphin. First I refresh the document list via F5. Than I copy the document into a backup-document under another name.
WORKAROUND - CURATIVE MEASURES
After coming in the system again after such a crash, I go back to the document in which I have been working just before the crash: via Dolphin. After clicking at the document, the LibreOffice document recovery dialogue starts. I choose the option "Open the read-only document". After opening this document, I save the same document under another name, after which I can continue the working session.
By doing so, I manage to recover the document in 9 out of 10 cases.
In about 1 out of 10 cases, I do NOT manage to recover the document. In such a case, I continue the working session in the lastest backup document.
ANSWERS TO SOME OTHER RELEVANT QUESTIONS:
Release of the OS I am using: Kubuntu 11.04.
Version of the package I am using:
LibreOffice 3.3.4
OOO330m19 (Build:401)
tag libreoffice-3.3.3.1, Ubuntu package 1:3.3.4-0ubuntu1
What I expected to happen: being able to continue the working session without any unexpected and non-sollicitated interruption.
What happened instead: suddenly LibreOffice crashed and the whole system restarted automatically, without me consciously provoking this course of events.
ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: libreoffice-core 1:3.3.4-0ubuntu1
ProcVersionSignature: Ubuntu 2.6.38-12.51-generic 2.6.38.8
Uname: Linux 2.6.38-12-generic i686
Architecture: i386
Date: Thu Oct 27 13:14:40 2011
InstallationMedia: Kubuntu 11.04 "Natty Narwhal" - Release i386 (20110427)
ProcEnviron:
LANGUAGE=en_GB
LANG=en_GB.UTF-8
LC_MESSAGES=en_GB.UTF-8
SHELL=/bin/usernameh
SourcePackage: libreoffice
UpgradeStatus: No upgrade log present (probably fresh install) |
WHAT EXACTLY HAPPENS
When editing a document in LibreOffice Writer, this package or the whole system suddenly crashes sometimes. I cannot reconstruct exactly under which circumstances this happens - it happens always in the middle of an intense working session. After the crash, the system automatically restarts.
I have been experiencing this problem ever since the latest versions of OpenOffice before the transit to LibreOffice. Recently, I found at least an effective workaround - as explained here below.
WORKAROUND
The workaround I have found, consist of preventive and curative measures.
WORKAROUND - PREVENTIVE MEASURES
When editing the document, I save it after each phrase via the command CONTROL-S.
Each +/- 5 minutes, I go back to the folder where the document is: via Dolphin. First I refresh the document list via F5. Than I copy the document into a backup-document under another name.
WORKAROUND - CURATIVE MEASURES
After coming in the system again after such a crash, I go back to the document in which I have been working just before the crash: via Dolphin. After clicking at the document, the LibreOffice document recovery dialogue starts. I choose the option "Open the read-only document". After opening this document, I save the same document under another name, after which I can continue the working session.
By doing so, I manage to recover the document in 9 out of 10 cases.
In about 1 out of 10 cases, I do NOT manage to recover the document. In such a case, I continue the working session in the lastest backup document.
ANSWERS TO SOME OTHER RELEVANT QUESTIONS:
Release of the OS I am using: Kubuntu 11.04.
Version of the package I am using:
LibreOffice 3.3.4
OOO330m19 (Build:401)
tag libreoffice-3.3.3.1, Ubuntu package 1:3.3.4-0ubuntu1
What I expected to happen: being able to continue the working session without any unexpected and non-sollicitated interruption.
What happened instead: suddenly LibreOffice crashed and the whole system restarted automatically, without me consciously provoking this course of events.
ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: libreoffice-core 1:3.3.4-0ubuntu1
ProcVersionSignature: Ubuntu 2.6.38-12.51-generic 2.6.38.8
Uname: Linux 2.6.38-12-generic i686
Architecture: i386
Date: Thu Oct 27 13:14:40 2011
InstallationMedia: Kubuntu 11.04 "Natty Narwhal" - Release i386 (20110427)
ProcEnviron:
LANGUAGE=en_GB
LANG=en_GB.UTF-8
LC_MESSAGES=en_GB.UTF-8
SHELL=/bin/usernameh
SourcePackage: libreoffice
UpgradeStatus: No upgrade log present (probably fresh install)
---
Architecture: i386
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: kwin
DistUpgraded: Fresh install
DistroCodename: natty
DistroRelease: Ubuntu 11.04
DistroVariant: kubuntu
GraphicsCard:
Intel Corporation Mobile 945GME Express Integrated Graphics Controller [8086:27ae] (rev 03) (prog-if 00 [VGA controller])
Subsystem: ASUSTeK Computer Inc. Device [1043:8340]
Subsystem: ASUSTeK Computer Inc. Device [1043:8340]
InstallationMedia: Kubuntu 11.04 "Natty Narwhal" - Release i386 (20110427)
MachineType: ASUSTeK Computer INC. 1001HA
Package: xorg-server (not installed)
ProcEnviron:
LANGUAGE=en_GB
LANG=en_GB.UTF-8
LC_MESSAGES=en_GB.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-12-generic root=UUID=30263ac8-c75d-45b3-b0d9-97060b9d3f53 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 2.6.38-12.51-generic 2.6.38.8
Renderer: Unknown
Tags: natty kubuntu patch
Uname: Linux 2.6.38-12-generic i686
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 02/26/2010
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1401
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: 1005HA
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: x.xx
dmi.chassis.asset.tag: 0x00000000
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK Computer INC.
dmi.chassis.version: x.x
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1401:bd02/26/2010:svnASUSTeKComputerINC.:pn1001HA:pvrx.x:rvnASUSTeKComputerINC.:rn1005HA:rvrx.xx:cvnASUSTeKComputerINC.:ct10:cvrx.x:
dmi.product.name: 1001HA
dmi.product.version: x.x
dmi.sys.vendor: ASUSTeK Computer INC.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.23-1ubuntu6
version.libgl1-mesa-dri: libgl1-mesa-dri 7.10.2-0ubuntu2
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 7.10.2-0ubuntu2
version.xserver-xorg: xserver-xorg 1:7.6+4ubuntu3.1
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.14.0-0ubuntu4.1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.14.0-4ubuntu7.2
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:0.0.16+git20110107+b795ca6e-0ubuntu7 |
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2011-10-28 12:18:25 |
Bas Roufs |
attachment added |
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BootDmesg.txt https://bugs.launchpad.net/bugs/882535/+attachment/2576606/+files/BootDmesg.txt |
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2011-10-28 12:18:26 |
Bas Roufs |
attachment added |
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CurrentDmesg.txt https://bugs.launchpad.net/bugs/882535/+attachment/2576607/+files/CurrentDmesg.txt |
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2011-10-28 12:18:27 |
Bas Roufs |
attachment added |
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Lspci.txt https://bugs.launchpad.net/bugs/882535/+attachment/2576608/+files/Lspci.txt |
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2011-10-28 12:18:29 |
Bas Roufs |
attachment added |
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Lsusb.txt https://bugs.launchpad.net/bugs/882535/+attachment/2576609/+files/Lsusb.txt |
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2011-10-28 12:18:31 |
Bas Roufs |
attachment added |
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ProcCpuinfo.txt https://bugs.launchpad.net/bugs/882535/+attachment/2576610/+files/ProcCpuinfo.txt |
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2011-10-28 12:18:32 |
Bas Roufs |
attachment added |
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ProcInterrupts.txt https://bugs.launchpad.net/bugs/882535/+attachment/2576611/+files/ProcInterrupts.txt |
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2011-10-28 12:18:33 |
Bas Roufs |
attachment added |
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ProcModules.txt https://bugs.launchpad.net/bugs/882535/+attachment/2576612/+files/ProcModules.txt |
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2011-10-28 12:18:34 |
Bas Roufs |
attachment added |
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UdevDb.txt https://bugs.launchpad.net/bugs/882535/+attachment/2576613/+files/UdevDb.txt |
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2011-10-28 12:18:35 |
Bas Roufs |
attachment added |
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UdevLog.txt https://bugs.launchpad.net/bugs/882535/+attachment/2576614/+files/UdevLog.txt |
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2011-10-28 12:18:37 |
Bas Roufs |
attachment added |
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XorgLog.txt https://bugs.launchpad.net/bugs/882535/+attachment/2576615/+files/XorgLog.txt |
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2011-10-28 12:18:38 |
Bas Roufs |
attachment added |
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XorgLogOld.txt https://bugs.launchpad.net/bugs/882535/+attachment/2576616/+files/XorgLogOld.txt |
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2011-10-28 12:18:39 |
Bas Roufs |
attachment added |
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Xrandr.txt https://bugs.launchpad.net/bugs/882535/+attachment/2576617/+files/Xrandr.txt |
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2011-10-28 12:18:41 |
Bas Roufs |
attachment added |
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peripherals.txt https://bugs.launchpad.net/bugs/882535/+attachment/2576618/+files/peripherals.txt |
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2011-10-28 12:18:42 |
Bas Roufs |
attachment added |
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xdpyinfo.txt https://bugs.launchpad.net/bugs/882535/+attachment/2576619/+files/xdpyinfo.txt |
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2011-10-28 12:18:44 |
Bas Roufs |
attachment added |
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xinput.txt https://bugs.launchpad.net/bugs/882535/+attachment/2576620/+files/xinput.txt |
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2011-10-28 16:28:12 |
Bas Roufs |
attachment added |
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See my latest message. https://bugs.launchpad.net/ubuntu/+source/xorg-server/+bug/882535/+attachment/2576775/+files/Bug.png |
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2011-10-28 16:36:22 |
Bas Roufs |
attachment added |
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Bug.png https://bugs.launchpad.net/bugs/882535/+attachment/2576776/+files/Bug.png |
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2011-10-28 16:36:22 |
Bas Roufs |
attachment added |
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Bug3.png https://bugs.launchpad.net/bugs/882535/+attachment/2576777/+files/Bug3.png |
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2011-10-28 16:36:22 |
Bas Roufs |
attachment added |
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Bug1.png https://bugs.launchpad.net/bugs/882535/+attachment/2576778/+files/Bug1.png |
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2011-10-28 16:36:22 |
Bas Roufs |
attachment added |
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Bug2.png https://bugs.launchpad.net/bugs/882535/+attachment/2576779/+files/Bug2.png |
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2011-10-28 16:36:22 |
Bas Roufs |
attachment added |
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Bug4.png https://bugs.launchpad.net/bugs/882535/+attachment/2576780/+files/Bug4.png |
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2011-10-28 16:36:22 |
Bas Roufs |
attachment added |
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Bug5.png https://bugs.launchpad.net/bugs/882535/+attachment/2576781/+files/Bug5.png |
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2011-10-28 16:36:22 |
Bas Roufs |
attachment added |
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Bug7.png https://bugs.launchpad.net/bugs/882535/+attachment/2576782/+files/Bug7.png |
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2011-10-28 16:36:22 |
Bas Roufs |
attachment added |
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Bug8.png https://bugs.launchpad.net/bugs/882535/+attachment/2576783/+files/Bug8.png |
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2011-10-28 16:36:22 |
Bas Roufs |
attachment added |
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Bug6.png https://bugs.launchpad.net/bugs/882535/+attachment/2576784/+files/Bug6.png |
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2011-10-28 16:36:22 |
Bas Roufs |
attachment added |
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Bug9.png https://bugs.launchpad.net/bugs/882535/+attachment/2576785/+files/Bug9.png |
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2011-10-28 16:36:22 |
Bas Roufs |
attachment added |
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Bug10.png https://bugs.launchpad.net/bugs/882535/+attachment/2576786/+files/Bug10.png |
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2011-10-28 16:36:22 |
Bas Roufs |
attachment added |
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Bug11.png https://bugs.launchpad.net/bugs/882535/+attachment/2576787/+files/Bug11.png |
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2011-10-28 16:36:22 |
Bas Roufs |
attachment added |
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Bug12.txt https://bugs.launchpad.net/bugs/882535/+attachment/2576788/+files/Bug12.txt |
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2011-10-28 16:36:22 |
Bas Roufs |
attachment added |
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Bug13.txt https://bugs.launchpad.net/bugs/882535/+attachment/2576789/+files/Bug13.txt |
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2011-10-28 16:36:22 |
Bas Roufs |
attachment added |
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Bug13.txt~ https://bugs.launchpad.net/bugs/882535/+attachment/2576790/+files/Bug13.txt%7E |
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2011-10-28 16:36:22 |
Bas Roufs |
attachment added |
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Circle 27 Oct 11 - evening 3.odt https://bugs.launchpad.net/bugs/882535/+attachment/2576791/+files/Circle%2027%20Oct%2011%20-%20evening%203.odt |
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2011-10-28 16:42:37 |
Bas Roufs |
attachment added |
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See comment above. https://bugs.launchpad.net/ubuntu/+source/xorg-server/+bug/882535/+attachment/2576796/+files/Circle%2027%20Oct%2011%20-%20evening%203.odt |
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2012-02-04 01:04:06 |
Bryce Harrington |
xorg-server (Ubuntu): status |
Incomplete |
Confirmed |
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2013-10-05 16:37:53 |
Mike |
bug |
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added subscriber Mike |
2014-01-06 17:23:23 |
penalvch |
xorg-server (Ubuntu): importance |
Undecided |
Low |
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2014-01-06 17:23:23 |
penalvch |
xorg-server (Ubuntu): status |
Confirmed |
Incomplete |
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2022-10-22 09:32:07 |
Paul White |
xorg-server (Ubuntu): status |
Incomplete |
Invalid |
|