Activity log for bug #882535

Date Who What changed Old value New value Message
2011-10-27 12:23:13 Bas Roufs bug added bug
2011-10-27 13:41:06 Björn Michaelsen libreoffice (Ubuntu): status New Incomplete
2011-10-27 16:02:40 NoOp bug added subscriber NoOp
2011-10-27 16:02:53 NoOp bug watch added http://bugs.freedesktop.org/show_bug.cgi?id=38292
2011-10-28 00:26:28 penalvch affects libreoffice (Ubuntu) xorg (Ubuntu)
2011-10-28 11:02:36 bugbot affects xorg (Ubuntu) xorg-server (Ubuntu)
2011-10-28 11:52:16 bugbot tags apport-bug apport-lpi i386 natty apport-bug apport-lpi i386 kubuntu natty
2011-10-28 12:18:22 Bas Roufs tags apport-bug apport-lpi i386 kubuntu natty apport-bug apport-collected apport-lpi i386 kubuntu natty patch
2011-10-28 12:18:24 Bas Roufs description WHAT EXACTLY HAPPENS When editing a document in LibreOffice Writer, this package or the whole system suddenly crashes sometimes. I cannot reconstruct exactly under which circumstances this happens - it happens always in the middle of an intense working session. After the crash, the system automatically restarts. I have been experiencing this problem ever since the latest versions of OpenOffice before the transit to LibreOffice. Recently, I found at least an effective workaround - as explained here below. WORKAROUND The workaround I have found, consist of preventive and curative measures. WORKAROUND - PREVENTIVE MEASURES When editing the document, I save it after each phrase via the command CONTROL-S. Each +/- 5 minutes, I go back to the folder where the document is: via Dolphin. First I refresh the document list via F5. Than I copy the document into a backup-document under another name. WORKAROUND - CURATIVE MEASURES After coming in the system again after such a crash, I go back to the document in which I have been working just before the crash: via Dolphin. After clicking at the document, the LibreOffice document recovery dialogue starts. I choose the option "Open the read-only document". After opening this document, I save the same document under another name, after which I can continue the working session. By doing so, I manage to recover the document in 9 out of 10 cases. In about 1 out of 10 cases, I do NOT manage to recover the document. In such a case, I continue the working session in the lastest backup document. ANSWERS TO SOME OTHER RELEVANT QUESTIONS: Release of the OS I am using: Kubuntu 11.04. Version of the package I am using: LibreOffice 3.3.4 OOO330m19 (Build:401) tag libreoffice-3.3.3.1, Ubuntu package 1:3.3.4-0ubuntu1 What I expected to happen: being able to continue the working session without any unexpected and non-sollicitated interruption. What happened instead: suddenly LibreOffice crashed and the whole system restarted automatically, without me consciously provoking this course of events. ProblemType: Bug DistroRelease: Ubuntu 11.04 Package: libreoffice-core 1:3.3.4-0ubuntu1 ProcVersionSignature: Ubuntu 2.6.38-12.51-generic 2.6.38.8 Uname: Linux 2.6.38-12-generic i686 Architecture: i386 Date: Thu Oct 27 13:14:40 2011 InstallationMedia: Kubuntu 11.04 "Natty Narwhal" - Release i386 (20110427) ProcEnviron: LANGUAGE=en_GB LANG=en_GB.UTF-8 LC_MESSAGES=en_GB.UTF-8 SHELL=/bin/usernameh SourcePackage: libreoffice UpgradeStatus: No upgrade log present (probably fresh install) WHAT EXACTLY HAPPENS When editing a document in LibreOffice Writer, this package or the whole system suddenly crashes sometimes. I cannot reconstruct exactly under which circumstances this happens - it happens always in the middle of an intense working session. After the crash, the system automatically restarts. I have been experiencing this problem ever since the latest versions of OpenOffice before the transit to LibreOffice. Recently, I found at least an effective workaround - as explained here below. WORKAROUND The workaround I have found, consist of preventive and curative measures. WORKAROUND - PREVENTIVE MEASURES When editing the document, I save it after each phrase via the command CONTROL-S. Each +/- 5 minutes, I go back to the folder where the document is: via Dolphin. First I refresh the document list via F5. Than I copy the document into a backup-document under another name. WORKAROUND - CURATIVE MEASURES After coming in the system again after such a crash, I go back to the document in which I have been working just before the crash: via Dolphin. After clicking at the document, the LibreOffice document recovery dialogue starts. I choose the option "Open the read-only document". After opening this document, I save the same document under another name, after which I can continue the working session. By doing so, I manage to recover the document in 9 out of 10 cases. In about 1 out of 10 cases, I do NOT manage to recover the document. In such a case, I continue the working session in the lastest backup document. ANSWERS TO SOME OTHER RELEVANT QUESTIONS: Release of the OS I am using: Kubuntu 11.04. Version of the package I am using: LibreOffice 3.3.4 OOO330m19 (Build:401) tag libreoffice-3.3.3.1, Ubuntu package 1:3.3.4-0ubuntu1 What I expected to happen: being able to continue the working session without any unexpected and non-sollicitated interruption. What happened instead: suddenly LibreOffice crashed and the whole system restarted automatically, without me consciously provoking this course of events. ProblemType: Bug DistroRelease: Ubuntu 11.04 Package: libreoffice-core 1:3.3.4-0ubuntu1 ProcVersionSignature: Ubuntu 2.6.38-12.51-generic 2.6.38.8 Uname: Linux 2.6.38-12-generic i686 Architecture: i386 Date: Thu Oct 27 13:14:40 2011 InstallationMedia: Kubuntu 11.04 "Natty Narwhal" - Release i386 (20110427) ProcEnviron: LANGUAGE=en_GB LANG=en_GB.UTF-8 LC_MESSAGES=en_GB.UTF-8 SHELL=/bin/usernameh SourcePackage: libreoffice UpgradeStatus: No upgrade log present (probably fresh install) --- Architecture: i386 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: kwin DistUpgraded: Fresh install DistroCodename: natty DistroRelease: Ubuntu 11.04 DistroVariant: kubuntu GraphicsCard: Intel Corporation Mobile 945GME Express Integrated Graphics Controller [8086:27ae] (rev 03) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. Device [1043:8340] Subsystem: ASUSTeK Computer Inc. Device [1043:8340] InstallationMedia: Kubuntu 11.04 "Natty Narwhal" - Release i386 (20110427) MachineType: ASUSTeK Computer INC. 1001HA Package: xorg-server (not installed) ProcEnviron: LANGUAGE=en_GB LANG=en_GB.UTF-8 LC_MESSAGES=en_GB.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-12-generic root=UUID=30263ac8-c75d-45b3-b0d9-97060b9d3f53 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 2.6.38-12.51-generic 2.6.38.8 Renderer: Unknown Tags: natty kubuntu patch Uname: Linux 2.6.38-12-generic i686 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare dmi.bios.date: 02/26/2010 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 1401 dmi.board.asset.tag: To Be Filled By O.E.M. dmi.board.name: 1005HA dmi.board.vendor: ASUSTeK Computer INC. dmi.board.version: x.xx dmi.chassis.asset.tag: 0x00000000 dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK Computer INC. dmi.chassis.version: x.x dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1401:bd02/26/2010:svnASUSTeKComputerINC.:pn1001HA:pvrx.x:rvnASUSTeKComputerINC.:rn1005HA:rvrx.xx:cvnASUSTeKComputerINC.:ct10:cvrx.x: dmi.product.name: 1001HA dmi.product.version: x.x dmi.sys.vendor: ASUSTeK Computer INC. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.23-1ubuntu6 version.libgl1-mesa-dri: libgl1-mesa-dri 7.10.2-0ubuntu2 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 7.10.2-0ubuntu2 version.xserver-xorg: xserver-xorg 1:7.6+4ubuntu3.1 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.14.0-0ubuntu4.1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.14.0-4ubuntu7.2 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:0.0.16+git20110107+b795ca6e-0ubuntu7
2011-10-28 12:18:25 Bas Roufs attachment added BootDmesg.txt https://bugs.launchpad.net/bugs/882535/+attachment/2576606/+files/BootDmesg.txt
2011-10-28 12:18:26 Bas Roufs attachment added CurrentDmesg.txt https://bugs.launchpad.net/bugs/882535/+attachment/2576607/+files/CurrentDmesg.txt
2011-10-28 12:18:27 Bas Roufs attachment added Lspci.txt https://bugs.launchpad.net/bugs/882535/+attachment/2576608/+files/Lspci.txt
2011-10-28 12:18:29 Bas Roufs attachment added Lsusb.txt https://bugs.launchpad.net/bugs/882535/+attachment/2576609/+files/Lsusb.txt
2011-10-28 12:18:31 Bas Roufs attachment added ProcCpuinfo.txt https://bugs.launchpad.net/bugs/882535/+attachment/2576610/+files/ProcCpuinfo.txt
2011-10-28 12:18:32 Bas Roufs attachment added ProcInterrupts.txt https://bugs.launchpad.net/bugs/882535/+attachment/2576611/+files/ProcInterrupts.txt
2011-10-28 12:18:33 Bas Roufs attachment added ProcModules.txt https://bugs.launchpad.net/bugs/882535/+attachment/2576612/+files/ProcModules.txt
2011-10-28 12:18:34 Bas Roufs attachment added UdevDb.txt https://bugs.launchpad.net/bugs/882535/+attachment/2576613/+files/UdevDb.txt
2011-10-28 12:18:35 Bas Roufs attachment added UdevLog.txt https://bugs.launchpad.net/bugs/882535/+attachment/2576614/+files/UdevLog.txt
2011-10-28 12:18:37 Bas Roufs attachment added XorgLog.txt https://bugs.launchpad.net/bugs/882535/+attachment/2576615/+files/XorgLog.txt
2011-10-28 12:18:38 Bas Roufs attachment added XorgLogOld.txt https://bugs.launchpad.net/bugs/882535/+attachment/2576616/+files/XorgLogOld.txt
2011-10-28 12:18:39 Bas Roufs attachment added Xrandr.txt https://bugs.launchpad.net/bugs/882535/+attachment/2576617/+files/Xrandr.txt
2011-10-28 12:18:41 Bas Roufs attachment added peripherals.txt https://bugs.launchpad.net/bugs/882535/+attachment/2576618/+files/peripherals.txt
2011-10-28 12:18:42 Bas Roufs attachment added xdpyinfo.txt https://bugs.launchpad.net/bugs/882535/+attachment/2576619/+files/xdpyinfo.txt
2011-10-28 12:18:44 Bas Roufs attachment added xinput.txt https://bugs.launchpad.net/bugs/882535/+attachment/2576620/+files/xinput.txt
2011-10-28 16:28:12 Bas Roufs attachment added See my latest message. https://bugs.launchpad.net/ubuntu/+source/xorg-server/+bug/882535/+attachment/2576775/+files/Bug.png
2011-10-28 16:36:22 Bas Roufs attachment added Bug.png https://bugs.launchpad.net/bugs/882535/+attachment/2576776/+files/Bug.png
2011-10-28 16:36:22 Bas Roufs attachment added Bug3.png https://bugs.launchpad.net/bugs/882535/+attachment/2576777/+files/Bug3.png
2011-10-28 16:36:22 Bas Roufs attachment added Bug1.png https://bugs.launchpad.net/bugs/882535/+attachment/2576778/+files/Bug1.png
2011-10-28 16:36:22 Bas Roufs attachment added Bug2.png https://bugs.launchpad.net/bugs/882535/+attachment/2576779/+files/Bug2.png
2011-10-28 16:36:22 Bas Roufs attachment added Bug4.png https://bugs.launchpad.net/bugs/882535/+attachment/2576780/+files/Bug4.png
2011-10-28 16:36:22 Bas Roufs attachment added Bug5.png https://bugs.launchpad.net/bugs/882535/+attachment/2576781/+files/Bug5.png
2011-10-28 16:36:22 Bas Roufs attachment added Bug7.png https://bugs.launchpad.net/bugs/882535/+attachment/2576782/+files/Bug7.png
2011-10-28 16:36:22 Bas Roufs attachment added Bug8.png https://bugs.launchpad.net/bugs/882535/+attachment/2576783/+files/Bug8.png
2011-10-28 16:36:22 Bas Roufs attachment added Bug6.png https://bugs.launchpad.net/bugs/882535/+attachment/2576784/+files/Bug6.png
2011-10-28 16:36:22 Bas Roufs attachment added Bug9.png https://bugs.launchpad.net/bugs/882535/+attachment/2576785/+files/Bug9.png
2011-10-28 16:36:22 Bas Roufs attachment added Bug10.png https://bugs.launchpad.net/bugs/882535/+attachment/2576786/+files/Bug10.png
2011-10-28 16:36:22 Bas Roufs attachment added Bug11.png https://bugs.launchpad.net/bugs/882535/+attachment/2576787/+files/Bug11.png
2011-10-28 16:36:22 Bas Roufs attachment added Bug12.txt https://bugs.launchpad.net/bugs/882535/+attachment/2576788/+files/Bug12.txt
2011-10-28 16:36:22 Bas Roufs attachment added Bug13.txt https://bugs.launchpad.net/bugs/882535/+attachment/2576789/+files/Bug13.txt
2011-10-28 16:36:22 Bas Roufs attachment added Bug13.txt~ https://bugs.launchpad.net/bugs/882535/+attachment/2576790/+files/Bug13.txt%7E
2011-10-28 16:36:22 Bas Roufs attachment added Circle 27 Oct 11 - evening 3.odt https://bugs.launchpad.net/bugs/882535/+attachment/2576791/+files/Circle%2027%20Oct%2011%20-%20evening%203.odt
2011-10-28 16:42:37 Bas Roufs attachment added See comment above. https://bugs.launchpad.net/ubuntu/+source/xorg-server/+bug/882535/+attachment/2576796/+files/Circle%2027%20Oct%2011%20-%20evening%203.odt
2012-02-04 01:04:06 Bryce Harrington xorg-server (Ubuntu): status Incomplete Confirmed
2013-10-05 16:37:53 Mike bug added subscriber Mike
2014-01-06 17:23:23 penalvch xorg-server (Ubuntu): importance Undecided Low
2014-01-06 17:23:23 penalvch xorg-server (Ubuntu): status Confirmed Incomplete
2022-10-22 09:32:07 Paul White xorg-server (Ubuntu): status Incomplete Invalid