Error in xorg package

Bug #1895600 reported by Ramraj Chimouriya
10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
xorg-server (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

I want to check if my video graphics card of Intel is installed in the system but am unable to do so.
In terminal, I give the following command:

ramraj@luna:~$ sudo apt-get install xserver-xorg-video-intel

Reading package lists... Done
Building dependency tree
Reading state information... Done
Some packages could not be installed. This may mean that you have
requested an impossible situation or if you are using the unstable
distribution that some required packages have not yet been created
or been moved out of Incoming.
The following information may help to resolve the situation:

The following packages have unmet dependencies:
 xserver-xorg-video-intel : Depends: xorg-video-abi-23
                            Depends: xserver-xorg-core (>= 2:1.18.99.901)
E: Unable to correct problems, you have held broken packages.

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: xorg 1:7.7+19ubuntu7.1
ProcVersionSignature: Ubuntu 5.4.0-42.46~18.04.1-generic 5.4.44
Uname: Linux 5.4.0-42-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.17
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Tue Sep 15 06:44:30 2020
DistUpgraded: Fresh install
DistroCodename: bionic
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, including running git bisection searches
GraphicsCard:
 Intel Corporation 3rd Gen Core processor Graphics Controller [8086:0166] (rev 09) (prog-if 00 [VGA controller])
   Subsystem: Dell 3rd Gen Core processor Graphics Controller [1028:0591]
InstallationDate: Installed on 2019-07-01 (441 days ago)
InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210)
MachineType: Dell Inc. Inspiron 3421
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-42-generic root=UUID=06ae3a9b-634e-4cdc-95dc-76d422c99559 ro quiet splash vt.handoff=1
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/09/2013
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A08
dmi.board.name: 0RDCXP
dmi.board.vendor: Dell Inc.
dmi.board.version: A08
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: Not Specified
dmi.modalias: dmi:bvnDellInc.:bvrA08:bd09/09/2013:svnDellInc.:pnInspiron3421:pvrNotSpecified:rvnDellInc.:rn0RDCXP:rvrA08:cvnDellInc.:ct8:cvrNotSpecified:
dmi.product.name: Inspiron 3421
dmi.product.sku: Inspiron 3421
dmi.product.version: Not Specified
dmi.sys.vendor: Dell Inc.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.101-2~18.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 19.2.8-0ubuntu0~18.04.3
version.libgl1-mesa-glx: libgl1-mesa-glx 20.0.8-0ubuntu1~18.04.1
version.xserver-xorg-core: xserver-xorg-core N/A
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A

Revision history for this message
Ramraj Chimouriya (luna-insorita) wrote :
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

That's the wrong driver for your system which is why it doesn't install properly.

The best and newest driver for Intel is the one you already have installed:

  /usr/lib/xorg/modules/drivers/modesetting_drv.so

If you really want to experiment with the old driver then the package to install is:

  xserver-xorg-video-intel-hwe-18.04

but I don't recommend it.

affects: xorg (Ubuntu) → xorg-server (Ubuntu)
Changed in xorg-server (Ubuntu):
status: New → Invalid
Revision history for this message
Chris Guiver (guiverc) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better.

Bug reporting is mostly about finding & fixing problems thus preventing future users from hitting the same bug.

I suspect a Support site would be more appropriate, eg. https://answers.launchpad.net/ubuntu. You can also find help with your problem in the support forum of your local Ubuntu community http://loco.ubuntu.com/ or asking at https://askubuntu.com or https://ubuntuforums.org, or for more support options please look at https://discourse.ubuntu.com/t/community-support/709

I also wonder if you're trying to do something that isn't in your best interests (I was reminded me of Daniel van Vugt's comment #16 in https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-intel/+bug/1867668), but I'll change package to xorg-server too.

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