| 2019-09-13 16:58:21 |
Dave Power |
bug |
|
|
added bug |
| 2019-09-13 20:23:41 |
Ubuntu Foundations Team Bug Bot |
tags |
|
bot-comment |
|
| 2019-09-16 09:02:50 |
Brian Murray |
affects |
ubuntu |
xorg (Ubuntu) |
|
| 2019-09-16 12:11:38 |
Daniel van Vugt |
tags |
bot-comment |
bot-comment disco |
|
| 2019-09-16 12:14:33 |
Daniel van Vugt |
affects |
xorg (Ubuntu) |
xorg-server (Ubuntu) |
|
| 2019-09-16 12:14:33 |
Daniel van Vugt |
xorg-server (Ubuntu): status |
New |
Incomplete |
|
| 2019-09-16 12:15:28 |
Daniel van Vugt |
summary |
Missing graphics drivers for AMD Ryzen 5 with Radeon Vega 8 |
HDMI monitor not detected [AMD Ryzen 5 with Radeon Vega 8] |
|
| 2019-09-18 20:22:40 |
Dave Power |
tags |
bot-comment disco |
apport-collected bot-comment disco ubuntu |
|
| 2019-09-18 20:22:41 |
Dave Power |
description |
I have recently installed Ubuntu 19.04 on an ASUS TUF Gaming FX505DY laptop. The laptop has a AMD Ryzen 5 with Radeon Vega 8 processor.
No warnings where raised during the installation process regarding problems with the graphics driver. When I connected a HDMI connected monitor I found it did not work.
I have attached the graphics driver logs
========================================================================== cat /var/log/gpu-manager.log
log_file: /var/log/gpu-manager.log
last_boot_file: /var/lib/ubuntu-drivers-common/last_gfx_boot
new_boot_file: /var/lib/ubuntu-drivers-common/last_gfx_boot
can't access /run/u-d-c-nvidia-was-loaded file
can't access /opt/amdgpu-pro/bin/amdgpu-pro-px
Looking for nvidia modules in /lib/modules/5.0.0-27-generic/updates/dkms
Looking for amdgpu modules in /lib/modules/5.0.0-27-generic/updates/dkms
Is nvidia loaded? no
Was nvidia unloaded? no
Is nvidia blacklisted? no
Is intel loaded? no
Is radeon loaded? no
Is radeon blacklisted? no
Is amdgpu loaded? no
Is amdgpu blacklisted? no
Is amdgpu versioned? no
Is amdgpu pro stack? no
Is nouveau loaded? no
Is nouveau blacklisted? no
Is nvidia kernel module available? no
Is amdgpu kernel module available? no
Vendor/Device Id: 1002:67ef
BusID "PCI:1@0:0:0"
Is boot vga? no
Error: can't access /sys/bus/pci/devices/0000:01:00.0/driver
The device is not bound to any driver.
Vendor/Device Id: 1002:15d8
BusID "PCI:5@0:0:0"
Is boot vga? yes
Error: can't access /sys/bus/pci/devices/0000:05:00.0/driver
The device is not bound to any driver.
Error : Failed to open /dev/dri
Error : Failed to open /dev/dri
Error : Failed to open /dev/dri
Error : Failed to open /dev/dri
Does it require offloading? no
last cards number = 2
Has amd? yes
Has intel? no
Has nvidia? no
How many cards? 2
Has the system changed? No
Unsupported discrete card vendor: 1002
Nothing to do
============================================================================== sudo lshw -C display
*-display UNCLAIMED
description: Display controller
product: Baffin [Radeon RX 460/560D / Pro 450/455/460/555/560]
vendor: Advanced Micro Devices, Inc. [AMD/ATI]
physical id: 0
bus info: pci@0000:01:00.0
version: e5
width: 64 bits
clock: 33MHz
capabilities: pm pciexpress msi cap_list
configuration: latency=0
resources: memory:e0000000-efffffff memory:f0000000-f01fffff ioport:f000(size=256) memory:fea00000-fea3ffff memory:fea40000-fea5ffff
*-display UNCLAIMED
description: VGA compatible controller
product: Picasso
vendor: Advanced Micro Devices, Inc. [AMD/ATI]
physical id: 0
bus info: pci@0000:05:00.0
version: c2
width: 64 bits
clock: 33MHz
capabilities: pm pciexpress msi msix vga_controller bus_master cap_list
configuration: latency=0
resources: memory:c0000000-cfffffff memory:d0000000-d01fffff ioport:c000(size=256) memory:fe500000-fe57ffff
********************************************************************************* QUESTIONS
1. Why is the problem with unsupported drivers not flagged during the installation process? The default driver does work for the laptop's monitor, but will not drive a second monitor attached to the HDMI port
2. I have seen reference to a general purpose AMD graphics driver, but there is no reference to this driver being supported on Ubuntu 19.04. If I went ahead and attempted to install the general purpose graphics driver, how would I back it out if it did not work.
I have raised this issue as a "question", but I think it is probably a bug but I could not find out how to raise a bug associated with a lack of device drivers. |
I have recently installed Ubuntu 19.04 on an ASUS TUF Gaming FX505DY laptop. The laptop has a AMD Ryzen 5 with Radeon Vega 8 processor.
No warnings where raised during the installation process regarding problems with the graphics driver. When I connected a HDMI connected monitor I found it did not work.
I have attached the graphics driver logs
========================================================================== cat /var/log/gpu-manager.log
log_file: /var/log/gpu-manager.log
last_boot_file: /var/lib/ubuntu-drivers-common/last_gfx_boot
new_boot_file: /var/lib/ubuntu-drivers-common/last_gfx_boot
can't access /run/u-d-c-nvidia-was-loaded file
can't access /opt/amdgpu-pro/bin/amdgpu-pro-px
Looking for nvidia modules in /lib/modules/5.0.0-27-generic/updates/dkms
Looking for amdgpu modules in /lib/modules/5.0.0-27-generic/updates/dkms
Is nvidia loaded? no
Was nvidia unloaded? no
Is nvidia blacklisted? no
Is intel loaded? no
Is radeon loaded? no
Is radeon blacklisted? no
Is amdgpu loaded? no
Is amdgpu blacklisted? no
Is amdgpu versioned? no
Is amdgpu pro stack? no
Is nouveau loaded? no
Is nouveau blacklisted? no
Is nvidia kernel module available? no
Is amdgpu kernel module available? no
Vendor/Device Id: 1002:67ef
BusID "PCI:1@0:0:0"
Is boot vga? no
Error: can't access /sys/bus/pci/devices/0000:01:00.0/driver
The device is not bound to any driver.
Vendor/Device Id: 1002:15d8
BusID "PCI:5@0:0:0"
Is boot vga? yes
Error: can't access /sys/bus/pci/devices/0000:05:00.0/driver
The device is not bound to any driver.
Error : Failed to open /dev/dri
Error : Failed to open /dev/dri
Error : Failed to open /dev/dri
Error : Failed to open /dev/dri
Does it require offloading? no
last cards number = 2
Has amd? yes
Has intel? no
Has nvidia? no
How many cards? 2
Has the system changed? No
Unsupported discrete card vendor: 1002
Nothing to do
============================================================================== sudo lshw -C display
*-display UNCLAIMED
description: Display controller
product: Baffin [Radeon RX 460/560D / Pro 450/455/460/555/560]
vendor: Advanced Micro Devices, Inc. [AMD/ATI]
physical id: 0
bus info: pci@0000:01:00.0
version: e5
width: 64 bits
clock: 33MHz
capabilities: pm pciexpress msi cap_list
configuration: latency=0
resources: memory:e0000000-efffffff memory:f0000000-f01fffff ioport:f000(size=256) memory:fea00000-fea3ffff memory:fea40000-fea5ffff
*-display UNCLAIMED
description: VGA compatible controller
product: Picasso
vendor: Advanced Micro Devices, Inc. [AMD/ATI]
physical id: 0
bus info: pci@0000:05:00.0
version: c2
width: 64 bits
clock: 33MHz
capabilities: pm pciexpress msi msix vga_controller bus_master cap_list
configuration: latency=0
resources: memory:c0000000-cfffffff memory:d0000000-d01fffff ioport:c000(size=256) memory:fe500000-fe57ffff
********************************************************************************* QUESTIONS
1. Why is the problem with unsupported drivers not flagged during the installation process? The default driver does work for the laptop's monitor, but will not drive a second monitor attached to the HDMI port
2. I have seen reference to a general purpose AMD graphics driver, but there is no reference to this driver being supported on Ubuntu 19.04. If I went ahead and attempted to install the general purpose graphics driver, how would I back it out if it did not work.
I have raised this issue as a "question", but I think it is probably a bug but I could not find out how to raise a bug associated with a lack of device drivers.
---
ProblemType: Bug
ApportVersion: 2.20.10-0ubuntu27.1
Architecture: amd64
CompositorRunning: None
DistUpgraded: Fresh install
DistroCodename: disco
DistroRelease: Ubuntu 19.04
DistroVariant: ubuntu
DkmsStatus:
bcmwl, 6.30.223.271+bdcom, 5.0.0-25-generic, x86_64: installed
bcmwl, 6.30.223.271+bdcom, 5.0.0-27-generic, x86_64: installed
rtl8821ce, 1.0.0, 5.0.0-25-generic, x86_64: installed
rtl8821ce, 1.0.0, 5.0.0-27-generic, x86_64: installed
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
Subsystem: ASUSTeK Computer Inc. Baffin [Radeon RX 460/560D / Pro 450/455/460/555/555X/560/560X] [1043:17c1]
Advanced Micro Devices, Inc. [AMD/ATI] Picasso [1002:15d8] (rev c2) (prog-if 00 [VGA controller])
Subsystem: ASUSTeK Computer Inc. Picasso [1043:17c1]
InstallationDate: Installed on 2019-07-26 (54 days ago)
InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
MachineType: ASUSTeK COMPUTER INC. TUF Gaming FX505DY_FX505DY
NonfreeKernelModules: wl
Package: xorg-server (not installed)
ProcEnviron:
LANGUAGE=en_GB:en
TERM=xterm-256color
PATH=(custom, no user)
LANG=en_GB.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-27-generic root=UUID=17dd1968-9d5f-44f6-9ce0-d74ebaa3d49b ro quiet splash nomodeset nvme_core.default_ps_max_latency_us=5500 vt.handoff=1
ProcVersionSignature: Ubuntu 5.0.0-27.28-generic 5.0.21
Tags: disco ubuntu
Uname: Linux 5.0.0-27-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
_MarkForUpload: True
dmi.bios.date: 06/27/2019
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: FX505DY.311
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: FX505DY
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrFX505DY.311:bd06/27/2019:svnASUSTeKCOMPUTERINC.:pnTUFGamingFX505DY_FX505DY:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnFX505DY:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.family: TUF Gaming
dmi.product.name: TUF Gaming FX505DY_FX505DY
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.97-1ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 19.0.8-0ubuntu0~19.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.4-1ubuntu3
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.0.1-0ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20180925-2
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 |
|
| 2019-09-18 20:22:43 |
Dave Power |
attachment added |
|
BootLog.txt https://bugs.launchpad.net/bugs/1843927/+attachment/5289525/+files/BootLog.txt |
|
| 2019-09-18 20:22:44 |
Dave Power |
attachment added |
|
CurrentDmesg.txt https://bugs.launchpad.net/bugs/1843927/+attachment/5289526/+files/CurrentDmesg.txt |
|
| 2019-09-18 20:22:45 |
Dave Power |
attachment added |
|
DpkgLog.txt https://bugs.launchpad.net/bugs/1843927/+attachment/5289527/+files/DpkgLog.txt |
|
| 2019-09-18 20:22:46 |
Dave Power |
attachment added |
|
LightdmDisplayLog.txt https://bugs.launchpad.net/bugs/1843927/+attachment/5289528/+files/LightdmDisplayLog.txt |
|
| 2019-09-18 20:22:47 |
Dave Power |
attachment added |
|
LightdmLog.txt https://bugs.launchpad.net/bugs/1843927/+attachment/5289529/+files/LightdmLog.txt |
|
| 2019-09-18 20:22:48 |
Dave Power |
attachment added |
|
Lspci.txt https://bugs.launchpad.net/bugs/1843927/+attachment/5289530/+files/Lspci.txt |
|
| 2019-09-18 20:22:49 |
Dave Power |
attachment added |
|
Lsusb.txt https://bugs.launchpad.net/bugs/1843927/+attachment/5289531/+files/Lsusb.txt |
|
| 2019-09-18 20:22:51 |
Dave Power |
attachment added |
|
ProcCpuinfo.txt https://bugs.launchpad.net/bugs/1843927/+attachment/5289532/+files/ProcCpuinfo.txt |
|
| 2019-09-18 20:22:53 |
Dave Power |
attachment added |
|
ProcCpuinfoMinimal.txt https://bugs.launchpad.net/bugs/1843927/+attachment/5289533/+files/ProcCpuinfoMinimal.txt |
|
| 2019-09-18 20:22:54 |
Dave Power |
attachment added |
|
ProcInterrupts.txt https://bugs.launchpad.net/bugs/1843927/+attachment/5289534/+files/ProcInterrupts.txt |
|
| 2019-09-18 20:22:55 |
Dave Power |
attachment added |
|
ProcModules.txt https://bugs.launchpad.net/bugs/1843927/+attachment/5289535/+files/ProcModules.txt |
|
| 2019-09-18 20:22:56 |
Dave Power |
attachment added |
|
UdevDb.txt https://bugs.launchpad.net/bugs/1843927/+attachment/5289536/+files/UdevDb.txt |
|
| 2019-09-18 20:22:57 |
Dave Power |
attachment added |
|
XorgLog.txt https://bugs.launchpad.net/bugs/1843927/+attachment/5289537/+files/XorgLog.txt |
|
| 2019-09-18 20:22:59 |
Dave Power |
attachment added |
|
XorgLogOld.txt https://bugs.launchpad.net/bugs/1843927/+attachment/5289538/+files/XorgLogOld.txt |
|
| 2019-09-18 20:23:00 |
Dave Power |
attachment added |
|
Xrandr.txt https://bugs.launchpad.net/bugs/1843927/+attachment/5289539/+files/Xrandr.txt |
|
| 2019-09-18 20:23:01 |
Dave Power |
attachment added |
|
xdpyinfo.txt https://bugs.launchpad.net/bugs/1843927/+attachment/5289540/+files/xdpyinfo.txt |
|
| 2019-09-18 20:23:36 |
Dave Power |
description |
I have recently installed Ubuntu 19.04 on an ASUS TUF Gaming FX505DY laptop. The laptop has a AMD Ryzen 5 with Radeon Vega 8 processor.
No warnings where raised during the installation process regarding problems with the graphics driver. When I connected a HDMI connected monitor I found it did not work.
I have attached the graphics driver logs
========================================================================== cat /var/log/gpu-manager.log
log_file: /var/log/gpu-manager.log
last_boot_file: /var/lib/ubuntu-drivers-common/last_gfx_boot
new_boot_file: /var/lib/ubuntu-drivers-common/last_gfx_boot
can't access /run/u-d-c-nvidia-was-loaded file
can't access /opt/amdgpu-pro/bin/amdgpu-pro-px
Looking for nvidia modules in /lib/modules/5.0.0-27-generic/updates/dkms
Looking for amdgpu modules in /lib/modules/5.0.0-27-generic/updates/dkms
Is nvidia loaded? no
Was nvidia unloaded? no
Is nvidia blacklisted? no
Is intel loaded? no
Is radeon loaded? no
Is radeon blacklisted? no
Is amdgpu loaded? no
Is amdgpu blacklisted? no
Is amdgpu versioned? no
Is amdgpu pro stack? no
Is nouveau loaded? no
Is nouveau blacklisted? no
Is nvidia kernel module available? no
Is amdgpu kernel module available? no
Vendor/Device Id: 1002:67ef
BusID "PCI:1@0:0:0"
Is boot vga? no
Error: can't access /sys/bus/pci/devices/0000:01:00.0/driver
The device is not bound to any driver.
Vendor/Device Id: 1002:15d8
BusID "PCI:5@0:0:0"
Is boot vga? yes
Error: can't access /sys/bus/pci/devices/0000:05:00.0/driver
The device is not bound to any driver.
Error : Failed to open /dev/dri
Error : Failed to open /dev/dri
Error : Failed to open /dev/dri
Error : Failed to open /dev/dri
Does it require offloading? no
last cards number = 2
Has amd? yes
Has intel? no
Has nvidia? no
How many cards? 2
Has the system changed? No
Unsupported discrete card vendor: 1002
Nothing to do
============================================================================== sudo lshw -C display
*-display UNCLAIMED
description: Display controller
product: Baffin [Radeon RX 460/560D / Pro 450/455/460/555/560]
vendor: Advanced Micro Devices, Inc. [AMD/ATI]
physical id: 0
bus info: pci@0000:01:00.0
version: e5
width: 64 bits
clock: 33MHz
capabilities: pm pciexpress msi cap_list
configuration: latency=0
resources: memory:e0000000-efffffff memory:f0000000-f01fffff ioport:f000(size=256) memory:fea00000-fea3ffff memory:fea40000-fea5ffff
*-display UNCLAIMED
description: VGA compatible controller
product: Picasso
vendor: Advanced Micro Devices, Inc. [AMD/ATI]
physical id: 0
bus info: pci@0000:05:00.0
version: c2
width: 64 bits
clock: 33MHz
capabilities: pm pciexpress msi msix vga_controller bus_master cap_list
configuration: latency=0
resources: memory:c0000000-cfffffff memory:d0000000-d01fffff ioport:c000(size=256) memory:fe500000-fe57ffff
********************************************************************************* QUESTIONS
1. Why is the problem with unsupported drivers not flagged during the installation process? The default driver does work for the laptop's monitor, but will not drive a second monitor attached to the HDMI port
2. I have seen reference to a general purpose AMD graphics driver, but there is no reference to this driver being supported on Ubuntu 19.04. If I went ahead and attempted to install the general purpose graphics driver, how would I back it out if it did not work.
I have raised this issue as a "question", but I think it is probably a bug but I could not find out how to raise a bug associated with a lack of device drivers.
---
ProblemType: Bug
ApportVersion: 2.20.10-0ubuntu27.1
Architecture: amd64
CompositorRunning: None
DistUpgraded: Fresh install
DistroCodename: disco
DistroRelease: Ubuntu 19.04
DistroVariant: ubuntu
DkmsStatus:
bcmwl, 6.30.223.271+bdcom, 5.0.0-25-generic, x86_64: installed
bcmwl, 6.30.223.271+bdcom, 5.0.0-27-generic, x86_64: installed
rtl8821ce, 1.0.0, 5.0.0-25-generic, x86_64: installed
rtl8821ce, 1.0.0, 5.0.0-27-generic, x86_64: installed
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
Subsystem: ASUSTeK Computer Inc. Baffin [Radeon RX 460/560D / Pro 450/455/460/555/555X/560/560X] [1043:17c1]
Advanced Micro Devices, Inc. [AMD/ATI] Picasso [1002:15d8] (rev c2) (prog-if 00 [VGA controller])
Subsystem: ASUSTeK Computer Inc. Picasso [1043:17c1]
InstallationDate: Installed on 2019-07-26 (54 days ago)
InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
MachineType: ASUSTeK COMPUTER INC. TUF Gaming FX505DY_FX505DY
NonfreeKernelModules: wl
Package: xorg-server (not installed)
ProcEnviron:
LANGUAGE=en_GB:en
TERM=xterm-256color
PATH=(custom, no user)
LANG=en_GB.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-27-generic root=UUID=17dd1968-9d5f-44f6-9ce0-d74ebaa3d49b ro quiet splash nomodeset nvme_core.default_ps_max_latency_us=5500 vt.handoff=1
ProcVersionSignature: Ubuntu 5.0.0-27.28-generic 5.0.21
Tags: disco ubuntu
Uname: Linux 5.0.0-27-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
_MarkForUpload: True
dmi.bios.date: 06/27/2019
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: FX505DY.311
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: FX505DY
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrFX505DY.311:bd06/27/2019:svnASUSTeKCOMPUTERINC.:pnTUFGamingFX505DY_FX505DY:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnFX505DY:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.family: TUF Gaming
dmi.product.name: TUF Gaming FX505DY_FX505DY
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.97-1ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 19.0.8-0ubuntu0~19.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.4-1ubuntu3
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.0.1-0ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20180925-2
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 |
I have recently installed Ubuntu 19.04 on an ASUS TUF Gaming FX505DY laptop. The laptop has a AMD Ryzen 5 with Radeon Vega 8 processor.
No warnings where raised during the installation process regarding problems with the graphics driver. When I connected a HDMI connected monitor I found it did not work.
I have attached the graphics driver logs
========================================================================== cat /var/log/gpu-manager.log
log_file: /var/log/gpu-manager.log
last_boot_file: /var/lib/ubuntu-drivers-common/last_gfx_boot
new_boot_file: /var/lib/ubuntu-drivers-common/last_gfx_boot
can't access /run/u-d-c-nvidia-was-loaded file
can't access /opt/amdgpu-pro/bin/amdgpu-pro-px
Looking for nvidia modules in /lib/modules/5.0.0-27-generic/updates/dkms
Looking for amdgpu modules in /lib/modules/5.0.0-27-generic/updates/dkms
Is nvidia loaded? no
Was nvidia unloaded? no
Is nvidia blacklisted? no
Is intel loaded? no
Is radeon loaded? no
Is radeon blacklisted? no
Is amdgpu loaded? no
Is amdgpu blacklisted? no
Is amdgpu versioned? no
Is amdgpu pro stack? no
Is nouveau loaded? no
Is nouveau blacklisted? no
Is nvidia kernel module available? no
Is amdgpu kernel module available? no
Vendor/Device Id: 1002:67ef
BusID "PCI:1@0:0:0"
Is boot vga? no
Error: can't access /sys/bus/pci/devices/0000:01:00.0/driver
The device is not bound to any driver.
Vendor/Device Id: 1002:15d8
BusID "PCI:5@0:0:0"
Is boot vga? yes
Error: can't access /sys/bus/pci/devices/0000:05:00.0/driver
The device is not bound to any driver.
Error : Failed to open /dev/dri
Error : Failed to open /dev/dri
Error : Failed to open /dev/dri
Error : Failed to open /dev/dri
Does it require offloading? no
last cards number = 2
Has amd? yes
Has intel? no
Has nvidia? no
How many cards? 2
Has the system changed? No
Unsupported discrete card vendor: 1002
Nothing to do
============================================================================== sudo lshw -C display
*-display UNCLAIMED
description: Display controller
product: Baffin [Radeon RX 460/560D / Pro 450/455/460/555/560]
vendor: Advanced Micro Devices, Inc. [AMD/ATI]
physical id: 0
bus info: pci@0000:01:00.0
version: e5
width: 64 bits
clock: 33MHz
capabilities: pm pciexpress msi cap_list
configuration: latency=0
resources: memory:e0000000-efffffff memory:f0000000-f01fffff ioport:f000(size=256) memory:fea00000-fea3ffff memory:fea40000-fea5ffff
*-display UNCLAIMED
description: VGA compatible controller
product: Picasso
vendor: Advanced Micro Devices, Inc. [AMD/ATI]
physical id: 0
bus info: pci@0000:05:00.0
version: c2
width: 64 bits
clock: 33MHz
capabilities: pm pciexpress msi msix vga_controller bus_master cap_list
configuration: latency=0
resources: memory:c0000000-cfffffff memory:d0000000-d01fffff ioport:c000(size=256) memory:fe500000-fe57ffff
********************************************************************************* QUESTIONS
1. Why is the problem with unsupported drivers not flagged during the installation process? The default driver does work for the laptop's monitor, but will not drive a second monitor attached to the HDMI port
2. I have seen reference to a general purpose AMD graphics driver, but there is no reference to this driver being supported on Ubuntu 19.04. If I went ahead and attempted to install the general purpose graphics driver, how would I back it out if it did not work.
I have raised this issue as a "question", but I think it is probably a bug but I could not find out how to raise a bug associated with a lack of device drivers.
---
ProblemType: Bug
ApportVersion: 2.20.10-0ubuntu27.1
Architecture: amd64
CompositorRunning: None
DistUpgraded: Fresh install
DistroCodename: disco
DistroRelease: Ubuntu 19.04
DistroVariant: ubuntu
DkmsStatus:
bcmwl, 6.30.223.271+bdcom, 5.0.0-25-generic, x86_64: installed
bcmwl, 6.30.223.271+bdcom, 5.0.0-27-generic, x86_64: installed
rtl8821ce, 1.0.0, 5.0.0-25-generic, x86_64: installed
rtl8821ce, 1.0.0, 5.0.0-27-generic, x86_64: installed
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
Subsystem: ASUSTeK Computer Inc. Baffin [Radeon RX 460/560D / Pro 450/455/460/555/555X/560/560X] [1043:17c1]
Advanced Micro Devices, Inc. [AMD/ATI] Picasso [1002:15d8] (rev c2) (prog-if 00 [VGA controller])
Subsystem: ASUSTeK Computer Inc. Picasso [1043:17c1]
InstallationDate: Installed on 2019-07-26 (54 days ago)
InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
MachineType: ASUSTeK COMPUTER INC. TUF Gaming FX505DY_FX505DY
NonfreeKernelModules: wl
Package: xorg-server (not installed)
ProcEnviron:
LANGUAGE=en_GB:en
TERM=xterm-256color
PATH=(custom, no user)
LANG=en_GB.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-27-generic root=UUID=17dd1968-9d5f-44f6-9ce0-d74ebaa3d49b ro quiet splash nomodeset nvme_core.default_ps_max_latency_us=5500 vt.handoff=1
ProcVersionSignature: Ubuntu 5.0.0-27.28-generic 5.0.21
Tags: disco ubuntu
Uname: Linux 5.0.0-27-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
_MarkForUpload: True
dmi.bios.date: 06/27/2019
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: FX505DY.311
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: FX505DY
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrFX505DY.311:bd06/27/2019:svnASUSTeKCOMPUTERINC.:pnTUFGamingFX505DY_FX505DY:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnFX505DY:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.family: TUF Gaming
dmi.product.name: TUF Gaming FX505DY_FX505DY
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.97-1ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 19.0.8-0ubuntu0~19.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.4-1ubuntu3
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.0.1-0ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20180925-2
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1
---
ProblemType: Bug
ApportVersion: 2.20.10-0ubuntu27.1
Architecture: amd64
CompositorRunning: None
DistUpgraded: Fresh install
DistroCodename: disco
DistroRelease: Ubuntu 19.04
DistroVariant: ubuntu
DkmsStatus:
bcmwl, 6.30.223.271+bdcom, 5.0.0-25-generic, x86_64: installed
bcmwl, 6.30.223.271+bdcom, 5.0.0-27-generic, x86_64: installed
rtl8821ce, 1.0.0, 5.0.0-25-generic, x86_64: installed
rtl8821ce, 1.0.0, 5.0.0-27-generic, x86_64: installed
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
Subsystem: ASUSTeK Computer Inc. Baffin [Radeon RX 460/560D / Pro 450/455/460/555/555X/560/560X] [1043:17c1]
Advanced Micro Devices, Inc. [AMD/ATI] Picasso [1002:15d8] (rev c2) (prog-if 00 [VGA controller])
Subsystem: ASUSTeK Computer Inc. Picasso [1043:17c1]
InstallationDate: Installed on 2019-07-26 (54 days ago)
InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
MachineType: ASUSTeK COMPUTER INC. TUF Gaming FX505DY_FX505DY
NonfreeKernelModules: wl
Package: xorg-server (not installed)
ProcEnviron:
LANGUAGE=en_GB:en
TERM=xterm-256color
PATH=(custom, no user)
LANG=en_GB.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-27-generic root=UUID=17dd1968-9d5f-44f6-9ce0-d74ebaa3d49b ro quiet splash nomodeset nvme_core.default_ps_max_latency_us=5500 vt.handoff=1
ProcVersionSignature: Ubuntu 5.0.0-27.28-generic 5.0.21
Tags: disco ubuntu
Uname: Linux 5.0.0-27-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
_MarkForUpload: True
dmi.bios.date: 06/27/2019
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: FX505DY.311
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: FX505DY
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrFX505DY.311:bd06/27/2019:svnASUSTeKCOMPUTERINC.:pnTUFGamingFX505DY_FX505DY:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnFX505DY:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.family: TUF Gaming
dmi.product.name: TUF Gaming FX505DY_FX505DY
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.97-1ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 19.0.8-0ubuntu0~19.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.4-1ubuntu3
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.0.1-0ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20180925-2
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 |
|
| 2019-09-18 20:23:38 |
Dave Power |
attachment added |
|
BootLog.txt https://bugs.launchpad.net/bugs/1843927/+attachment/5289541/+files/BootLog.txt |
|
| 2019-09-18 20:23:38 |
Dave Power |
attachment added |
|
CurrentDmesg.txt https://bugs.launchpad.net/bugs/1843927/+attachment/5289542/+files/CurrentDmesg.txt |
|
| 2019-09-18 20:23:40 |
Dave Power |
attachment added |
|
DpkgLog.txt https://bugs.launchpad.net/bugs/1843927/+attachment/5289543/+files/DpkgLog.txt |
|
| 2019-09-18 20:23:41 |
Dave Power |
attachment added |
|
LightdmDisplayLog.txt https://bugs.launchpad.net/bugs/1843927/+attachment/5289544/+files/LightdmDisplayLog.txt |
|
| 2019-09-18 20:23:42 |
Dave Power |
attachment added |
|
LightdmLog.txt https://bugs.launchpad.net/bugs/1843927/+attachment/5289545/+files/LightdmLog.txt |
|
| 2019-09-18 20:23:44 |
Dave Power |
attachment added |
|
Lspci.txt https://bugs.launchpad.net/bugs/1843927/+attachment/5289546/+files/Lspci.txt |
|
| 2019-09-18 20:23:45 |
Dave Power |
attachment added |
|
Lsusb.txt https://bugs.launchpad.net/bugs/1843927/+attachment/5289547/+files/Lsusb.txt |
|
| 2019-09-18 20:23:46 |
Dave Power |
attachment added |
|
ProcCpuinfo.txt https://bugs.launchpad.net/bugs/1843927/+attachment/5289548/+files/ProcCpuinfo.txt |
|
| 2019-09-18 20:23:48 |
Dave Power |
attachment added |
|
ProcCpuinfoMinimal.txt https://bugs.launchpad.net/bugs/1843927/+attachment/5289549/+files/ProcCpuinfoMinimal.txt |
|
| 2019-09-18 20:23:49 |
Dave Power |
attachment added |
|
ProcInterrupts.txt https://bugs.launchpad.net/bugs/1843927/+attachment/5289550/+files/ProcInterrupts.txt |
|
| 2019-09-18 20:23:50 |
Dave Power |
attachment added |
|
ProcModules.txt https://bugs.launchpad.net/bugs/1843927/+attachment/5289551/+files/ProcModules.txt |
|
| 2019-09-18 20:23:52 |
Dave Power |
attachment added |
|
UdevDb.txt https://bugs.launchpad.net/bugs/1843927/+attachment/5289552/+files/UdevDb.txt |
|
| 2019-09-18 20:23:53 |
Dave Power |
attachment added |
|
XorgLog.txt https://bugs.launchpad.net/bugs/1843927/+attachment/5289553/+files/XorgLog.txt |
|
| 2019-09-18 20:23:54 |
Dave Power |
attachment added |
|
XorgLogOld.txt https://bugs.launchpad.net/bugs/1843927/+attachment/5289554/+files/XorgLogOld.txt |
|
| 2019-09-18 20:23:55 |
Dave Power |
attachment added |
|
Xrandr.txt https://bugs.launchpad.net/bugs/1843927/+attachment/5289555/+files/Xrandr.txt |
|
| 2019-09-18 20:23:56 |
Dave Power |
attachment added |
|
xdpyinfo.txt https://bugs.launchpad.net/bugs/1843927/+attachment/5289556/+files/xdpyinfo.txt |
|
| 2019-09-18 20:41:03 |
Dave Power |
description |
I have recently installed Ubuntu 19.04 on an ASUS TUF Gaming FX505DY laptop. The laptop has a AMD Ryzen 5 with Radeon Vega 8 processor.
No warnings where raised during the installation process regarding problems with the graphics driver. When I connected a HDMI connected monitor I found it did not work.
I have attached the graphics driver logs
========================================================================== cat /var/log/gpu-manager.log
log_file: /var/log/gpu-manager.log
last_boot_file: /var/lib/ubuntu-drivers-common/last_gfx_boot
new_boot_file: /var/lib/ubuntu-drivers-common/last_gfx_boot
can't access /run/u-d-c-nvidia-was-loaded file
can't access /opt/amdgpu-pro/bin/amdgpu-pro-px
Looking for nvidia modules in /lib/modules/5.0.0-27-generic/updates/dkms
Looking for amdgpu modules in /lib/modules/5.0.0-27-generic/updates/dkms
Is nvidia loaded? no
Was nvidia unloaded? no
Is nvidia blacklisted? no
Is intel loaded? no
Is radeon loaded? no
Is radeon blacklisted? no
Is amdgpu loaded? no
Is amdgpu blacklisted? no
Is amdgpu versioned? no
Is amdgpu pro stack? no
Is nouveau loaded? no
Is nouveau blacklisted? no
Is nvidia kernel module available? no
Is amdgpu kernel module available? no
Vendor/Device Id: 1002:67ef
BusID "PCI:1@0:0:0"
Is boot vga? no
Error: can't access /sys/bus/pci/devices/0000:01:00.0/driver
The device is not bound to any driver.
Vendor/Device Id: 1002:15d8
BusID "PCI:5@0:0:0"
Is boot vga? yes
Error: can't access /sys/bus/pci/devices/0000:05:00.0/driver
The device is not bound to any driver.
Error : Failed to open /dev/dri
Error : Failed to open /dev/dri
Error : Failed to open /dev/dri
Error : Failed to open /dev/dri
Does it require offloading? no
last cards number = 2
Has amd? yes
Has intel? no
Has nvidia? no
How many cards? 2
Has the system changed? No
Unsupported discrete card vendor: 1002
Nothing to do
============================================================================== sudo lshw -C display
*-display UNCLAIMED
description: Display controller
product: Baffin [Radeon RX 460/560D / Pro 450/455/460/555/560]
vendor: Advanced Micro Devices, Inc. [AMD/ATI]
physical id: 0
bus info: pci@0000:01:00.0
version: e5
width: 64 bits
clock: 33MHz
capabilities: pm pciexpress msi cap_list
configuration: latency=0
resources: memory:e0000000-efffffff memory:f0000000-f01fffff ioport:f000(size=256) memory:fea00000-fea3ffff memory:fea40000-fea5ffff
*-display UNCLAIMED
description: VGA compatible controller
product: Picasso
vendor: Advanced Micro Devices, Inc. [AMD/ATI]
physical id: 0
bus info: pci@0000:05:00.0
version: c2
width: 64 bits
clock: 33MHz
capabilities: pm pciexpress msi msix vga_controller bus_master cap_list
configuration: latency=0
resources: memory:c0000000-cfffffff memory:d0000000-d01fffff ioport:c000(size=256) memory:fe500000-fe57ffff
********************************************************************************* QUESTIONS
1. Why is the problem with unsupported drivers not flagged during the installation process? The default driver does work for the laptop's monitor, but will not drive a second monitor attached to the HDMI port
2. I have seen reference to a general purpose AMD graphics driver, but there is no reference to this driver being supported on Ubuntu 19.04. If I went ahead and attempted to install the general purpose graphics driver, how would I back it out if it did not work.
I have raised this issue as a "question", but I think it is probably a bug but I could not find out how to raise a bug associated with a lack of device drivers.
---
ProblemType: Bug
ApportVersion: 2.20.10-0ubuntu27.1
Architecture: amd64
CompositorRunning: None
DistUpgraded: Fresh install
DistroCodename: disco
DistroRelease: Ubuntu 19.04
DistroVariant: ubuntu
DkmsStatus:
bcmwl, 6.30.223.271+bdcom, 5.0.0-25-generic, x86_64: installed
bcmwl, 6.30.223.271+bdcom, 5.0.0-27-generic, x86_64: installed
rtl8821ce, 1.0.0, 5.0.0-25-generic, x86_64: installed
rtl8821ce, 1.0.0, 5.0.0-27-generic, x86_64: installed
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
Subsystem: ASUSTeK Computer Inc. Baffin [Radeon RX 460/560D / Pro 450/455/460/555/555X/560/560X] [1043:17c1]
Advanced Micro Devices, Inc. [AMD/ATI] Picasso [1002:15d8] (rev c2) (prog-if 00 [VGA controller])
Subsystem: ASUSTeK Computer Inc. Picasso [1043:17c1]
InstallationDate: Installed on 2019-07-26 (54 days ago)
InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
MachineType: ASUSTeK COMPUTER INC. TUF Gaming FX505DY_FX505DY
NonfreeKernelModules: wl
Package: xorg-server (not installed)
ProcEnviron:
LANGUAGE=en_GB:en
TERM=xterm-256color
PATH=(custom, no user)
LANG=en_GB.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-27-generic root=UUID=17dd1968-9d5f-44f6-9ce0-d74ebaa3d49b ro quiet splash nomodeset nvme_core.default_ps_max_latency_us=5500 vt.handoff=1
ProcVersionSignature: Ubuntu 5.0.0-27.28-generic 5.0.21
Tags: disco ubuntu
Uname: Linux 5.0.0-27-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
_MarkForUpload: True
dmi.bios.date: 06/27/2019
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: FX505DY.311
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: FX505DY
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrFX505DY.311:bd06/27/2019:svnASUSTeKCOMPUTERINC.:pnTUFGamingFX505DY_FX505DY:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnFX505DY:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.family: TUF Gaming
dmi.product.name: TUF Gaming FX505DY_FX505DY
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.97-1ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 19.0.8-0ubuntu0~19.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.4-1ubuntu3
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.0.1-0ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20180925-2
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1
---
ProblemType: Bug
ApportVersion: 2.20.10-0ubuntu27.1
Architecture: amd64
CompositorRunning: None
DistUpgraded: Fresh install
DistroCodename: disco
DistroRelease: Ubuntu 19.04
DistroVariant: ubuntu
DkmsStatus:
bcmwl, 6.30.223.271+bdcom, 5.0.0-25-generic, x86_64: installed
bcmwl, 6.30.223.271+bdcom, 5.0.0-27-generic, x86_64: installed
rtl8821ce, 1.0.0, 5.0.0-25-generic, x86_64: installed
rtl8821ce, 1.0.0, 5.0.0-27-generic, x86_64: installed
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
Subsystem: ASUSTeK Computer Inc. Baffin [Radeon RX 460/560D / Pro 450/455/460/555/555X/560/560X] [1043:17c1]
Advanced Micro Devices, Inc. [AMD/ATI] Picasso [1002:15d8] (rev c2) (prog-if 00 [VGA controller])
Subsystem: ASUSTeK Computer Inc. Picasso [1043:17c1]
InstallationDate: Installed on 2019-07-26 (54 days ago)
InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
MachineType: ASUSTeK COMPUTER INC. TUF Gaming FX505DY_FX505DY
NonfreeKernelModules: wl
Package: xorg-server (not installed)
ProcEnviron:
LANGUAGE=en_GB:en
TERM=xterm-256color
PATH=(custom, no user)
LANG=en_GB.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-27-generic root=UUID=17dd1968-9d5f-44f6-9ce0-d74ebaa3d49b ro quiet splash nomodeset nvme_core.default_ps_max_latency_us=5500 vt.handoff=1
ProcVersionSignature: Ubuntu 5.0.0-27.28-generic 5.0.21
Tags: disco ubuntu
Uname: Linux 5.0.0-27-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
_MarkForUpload: True
dmi.bios.date: 06/27/2019
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: FX505DY.311
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: FX505DY
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrFX505DY.311:bd06/27/2019:svnASUSTeKCOMPUTERINC.:pnTUFGamingFX505DY_FX505DY:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnFX505DY:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.family: TUF Gaming
dmi.product.name: TUF Gaming FX505DY_FX505DY
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.97-1ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 19.0.8-0ubuntu0~19.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.4-1ubuntu3
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.0.1-0ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20180925-2
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 |
I have recently installed Ubuntu 19.04 on an ASUS TUF Gaming FX505DY laptop. The laptop has a AMD Ryzen 5 with Radeon Vega 8 processor.
No warnings where raised during the installation process regarding problems with the graphics driver. When I connected a HDMI connected monitor I found it did not work.
I have attached the graphics driver logs
========================================================================== cat /var/log/gpu-manager.log
log_file: /var/log/gpu-manager.log
last_boot_file: /var/lib/ubuntu-drivers-common/last_gfx_boot
new_boot_file: /var/lib/ubuntu-drivers-common/last_gfx_boot
can't access /run/u-d-c-nvidia-was-loaded file
can't access /opt/amdgpu-pro/bin/amdgpu-pro-px
Looking for nvidia modules in /lib/modules/5.0.0-27-generic/updates/dkms
Looking for amdgpu modules in /lib/modules/5.0.0-27-generic/updates/dkms
Is nvidia loaded? no
Was nvidia unloaded? no
Is nvidia blacklisted? no
Is intel loaded? no
Is radeon loaded? no
Is radeon blacklisted? no
Is amdgpu loaded? no
Is amdgpu blacklisted? no
Is amdgpu versioned? no
Is amdgpu pro stack? no
Is nouveau loaded? no
Is nouveau blacklisted? no
Is nvidia kernel module available? no
Is amdgpu kernel module available? no
Vendor/Device Id: 1002:67ef
BusID "PCI:1@0:0:0"
Is boot vga? no
Error: can't access /sys/bus/pci/devices/0000:01:00.0/driver
The device is not bound to any driver.
Vendor/Device Id: 1002:15d8
BusID "PCI:5@0:0:0"
Is boot vga? yes
Error: can't access /sys/bus/pci/devices/0000:05:00.0/driver
The device is not bound to any driver.
Error : Failed to open /dev/dri
Error : Failed to open /dev/dri
Error : Failed to open /dev/dri
Error : Failed to open /dev/dri
Does it require offloading? no
last cards number = 2
Has amd? yes
Has intel? no
Has nvidia? no
How many cards? 2
Has the system changed? No
Unsupported discrete card vendor: 1002
Nothing to do
============================================================================== sudo lshw -C display
*-display UNCLAIMED
description: Display controller
product: Baffin [Radeon RX 460/560D / Pro 450/455/460/555/560]
vendor: Advanced Micro Devices, Inc. [AMD/ATI]
physical id: 0
bus info: pci@0000:01:00.0
version: e5
width: 64 bits
clock: 33MHz
capabilities: pm pciexpress msi cap_list
configuration: latency=0
resources: memory:e0000000-efffffff memory:f0000000-f01fffff ioport:f000(size=256) memory:fea00000-fea3ffff memory:fea40000-fea5ffff
*-display UNCLAIMED
description: VGA compatible controller
product: Picasso
vendor: Advanced Micro Devices, Inc. [AMD/ATI]
physical id: 0
bus info: pci@0000:05:00.0
version: c2
width: 64 bits
clock: 33MHz
capabilities: pm pciexpress msi msix vga_controller bus_master cap_list
configuration: latency=0
resources: memory:c0000000-cfffffff memory:d0000000-d01fffff ioport:c000(size=256) memory:fe500000-fe57ffff
********************************************************************************* QUESTIONS
1. Why is the problem with unsupported drivers not flagged during the installation process? The default driver does work for the laptop's monitor, but will not drive a second monitor attached to the HDMI port
2. I have seen reference to a general purpose AMD graphics driver, but there is no reference to this driver being supported on Ubuntu 19.04. If I went ahead and attempted to install the general purpose graphics driver, how would I back it out if it did not work.
I have raised this issue as a "question", but I think it is probably a bug but I could not find out how to raise a bug associated with a lack of device drivers.
---
ProblemType: Bug
ApportVersion: 2.20.10-0ubuntu27.1
Architecture: amd64
CompositorRunning: None
DistUpgraded: Fresh install
DistroCodename: disco
DistroRelease: Ubuntu 19.04
DistroVariant: ubuntu
DkmsStatus:
bcmwl, 6.30.223.271+bdcom, 5.0.0-25-generic, x86_64: installed
bcmwl, 6.30.223.271+bdcom, 5.0.0-27-generic, x86_64: installed
rtl8821ce, 1.0.0, 5.0.0-25-generic, x86_64: installed
rtl8821ce, 1.0.0, 5.0.0-27-generic, x86_64: installed
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
Subsystem: ASUSTeK Computer Inc. Baffin [Radeon RX 460/560D / Pro 450/455/460/555/555X/560/560X] [1043:17c1]
Advanced Micro Devices, Inc. [AMD/ATI] Picasso [1002:15d8] (rev c2) (prog-if 00 [VGA controller])
Subsystem: ASUSTeK Computer Inc. Picasso [1043:17c1]
InstallationDate: Installed on 2019-07-26 (54 days ago)
InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
MachineType: ASUSTeK COMPUTER INC. TUF Gaming FX505DY_FX505DY
NonfreeKernelModules: wl
Package: xorg-server (not installed)
ProcEnviron:
LANGUAGE=en_GB:en
TERM=xterm-256color
PATH=(custom, no user)
LANG=en_GB.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-27-generic root=UUID=17dd1968-9d5f-44f6-9ce0-d74ebaa3d49b ro quiet splash nomodeset nvme_core.default_ps_max_latency_us=5500 vt.handoff=1
ProcVersionSignature: Ubuntu 5.0.0-27.28-generic 5.0.21
Tags: disco ubuntu
Uname: Linux 5.0.0-27-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
_MarkForUpload: True
dmi.bios.date: 06/27/2019
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: FX505DY.311
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: FX505DY
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrFX505DY.311:bd06/27/2019:svnASUSTeKCOMPUTERINC.:pnTUFGamingFX505DY_FX505DY:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnFX505DY:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.family: TUF Gaming
dmi.product.name: TUF Gaming FX505DY_FX505DY
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.97-1ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 19.0.8-0ubuntu0~19.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.4-1ubuntu3
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.0.1-0ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20180925-2
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1
---
ProblemType: Bug
ApportVersion: 2.20.10-0ubuntu27.1
Architecture: amd64
CompositorRunning: None
DistUpgraded: Fresh install
DistroCodename: disco
DistroRelease: Ubuntu 19.04
DistroVariant: ubuntu
DkmsStatus:
bcmwl, 6.30.223.271+bdcom, 5.0.0-25-generic, x86_64: installed
bcmwl, 6.30.223.271+bdcom, 5.0.0-27-generic, x86_64: installed
rtl8821ce, 1.0.0, 5.0.0-25-generic, x86_64: installed
rtl8821ce, 1.0.0, 5.0.0-27-generic, x86_64: installed
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
Subsystem: ASUSTeK Computer Inc. Baffin [Radeon RX 460/560D / Pro 450/455/460/555/555X/560/560X] [1043:17c1]
Advanced Micro Devices, Inc. [AMD/ATI] Picasso [1002:15d8] (rev c2) (prog-if 00 [VGA controller])
Subsystem: ASUSTeK Computer Inc. Picasso [1043:17c1]
InstallationDate: Installed on 2019-07-26 (54 days ago)
InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
MachineType: ASUSTeK COMPUTER INC. TUF Gaming FX505DY_FX505DY
NonfreeKernelModules: wl
Package: xorg-server (not installed)
ProcEnviron:
LANGUAGE=en_GB:en
TERM=xterm-256color
PATH=(custom, no user)
LANG=en_GB.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-27-generic root=UUID=17dd1968-9d5f-44f6-9ce0-d74ebaa3d49b ro quiet splash nomodeset nvme_core.default_ps_max_latency_us=5500 vt.handoff=1
ProcVersionSignature: Ubuntu 5.0.0-27.28-generic 5.0.21
Tags: disco ubuntu
Uname: Linux 5.0.0-27-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
_MarkForUpload: True
dmi.bios.date: 06/27/2019
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: FX505DY.311
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: FX505DY
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrFX505DY.311:bd06/27/2019:svnASUSTeKCOMPUTERINC.:pnTUFGamingFX505DY_FX505DY:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnFX505DY:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.family: TUF Gaming
dmi.product.name: TUF Gaming FX505DY_FX505DY
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.97-1ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 19.0.8-0ubuntu0~19.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.4-1ubuntu3
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.0.1-0ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20180925-2
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1
---
ProblemType: Bug
ApportVersion: 2.20.10-0ubuntu27.1
Architecture: amd64
CompositorRunning: None
DistUpgraded: Fresh install
DistroCodename: disco
DistroRelease: Ubuntu 19.04
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
Subsystem: ASUSTeK Computer Inc. Baffin [Radeon RX 460/560D / Pro 450/455/460/555/555X/560/560X] [1043:17c1]
Advanced Micro Devices, Inc. [AMD/ATI] Picasso [1002:15d8] (rev c2) (prog-if 00 [VGA controller])
Subsystem: ASUSTeK Computer Inc. Picasso [1043:17c1]
InstallationDate: Installed on 2019-07-26 (54 days ago)
InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
MachineType: ASUSTeK COMPUTER INC. TUF Gaming FX505DY_FX505DY
NonfreeKernelModules: wl
Package: xorg-server (not installed)
ProcEnviron:
LANGUAGE=en_GB:en
TERM=xterm-256color
PATH=(custom, no user)
LANG=en_GB.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-27-generic root=UUID=17dd1968-9d5f-44f6-9ce0-d74ebaa3d49b ro quiet splash nomodeset nvme_core.default_ps_max_latency_us=5500 vt.handoff=1
ProcVersionSignature: Ubuntu 5.0.0-27.28-generic 5.0.21
Tags: disco ubuntu
Uname: Linux 5.0.0-27-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
_MarkForUpload: True
dmi.bios.date: 06/27/2019
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: FX505DY.311
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: FX505DY
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrFX505DY.311:bd06/27/2019:svnASUSTeKCOMPUTERINC.:pnTUFGamingFX505DY_FX505DY:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnFX505DY:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.family: TUF Gaming
dmi.product.name: TUF Gaming FX505DY_FX505DY
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.97-1ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 19.0.8-0ubuntu0~19.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.4-1ubuntu3
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.0.1-0ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20180925-2
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 |
|
| 2019-09-18 20:41:04 |
Dave Power |
attachment added |
|
BootLog.txt https://bugs.launchpad.net/bugs/1843927/+attachment/5289561/+files/BootLog.txt |
|
| 2019-09-18 20:41:05 |
Dave Power |
attachment added |
|
CurrentDmesg.txt https://bugs.launchpad.net/bugs/1843927/+attachment/5289562/+files/CurrentDmesg.txt |
|
| 2019-09-18 20:41:06 |
Dave Power |
attachment added |
|
DkmsStatus.txt https://bugs.launchpad.net/bugs/1843927/+attachment/5289563/+files/DkmsStatus.txt |
|
| 2019-09-18 20:41:07 |
Dave Power |
attachment added |
|
DpkgLog.txt https://bugs.launchpad.net/bugs/1843927/+attachment/5289564/+files/DpkgLog.txt |
|
| 2019-09-18 20:41:08 |
Dave Power |
attachment added |
|
LightdmDisplayLog.txt https://bugs.launchpad.net/bugs/1843927/+attachment/5289565/+files/LightdmDisplayLog.txt |
|
| 2019-09-18 20:41:09 |
Dave Power |
attachment added |
|
LightdmLog.txt https://bugs.launchpad.net/bugs/1843927/+attachment/5289566/+files/LightdmLog.txt |
|
| 2019-09-18 20:41:10 |
Dave Power |
attachment added |
|
Lspci.txt https://bugs.launchpad.net/bugs/1843927/+attachment/5289567/+files/Lspci.txt |
|
| 2019-09-18 20:41:11 |
Dave Power |
attachment added |
|
Lsusb.txt https://bugs.launchpad.net/bugs/1843927/+attachment/5289568/+files/Lsusb.txt |
|
| 2019-09-18 20:41:12 |
Dave Power |
attachment added |
|
ProcCpuinfo.txt https://bugs.launchpad.net/bugs/1843927/+attachment/5289569/+files/ProcCpuinfo.txt |
|
| 2019-09-18 20:41:14 |
Dave Power |
attachment added |
|
ProcCpuinfoMinimal.txt https://bugs.launchpad.net/bugs/1843927/+attachment/5289570/+files/ProcCpuinfoMinimal.txt |
|
| 2019-09-18 20:41:16 |
Dave Power |
attachment added |
|
ProcInterrupts.txt https://bugs.launchpad.net/bugs/1843927/+attachment/5289571/+files/ProcInterrupts.txt |
|
| 2019-09-18 20:41:17 |
Dave Power |
attachment added |
|
ProcModules.txt https://bugs.launchpad.net/bugs/1843927/+attachment/5289572/+files/ProcModules.txt |
|
| 2019-09-18 20:41:18 |
Dave Power |
attachment added |
|
UdevDb.txt https://bugs.launchpad.net/bugs/1843927/+attachment/5289573/+files/UdevDb.txt |
|
| 2019-09-18 20:41:20 |
Dave Power |
attachment added |
|
XorgLog.txt https://bugs.launchpad.net/bugs/1843927/+attachment/5289574/+files/XorgLog.txt |
|
| 2019-09-18 20:41:21 |
Dave Power |
attachment added |
|
XorgLogOld.txt https://bugs.launchpad.net/bugs/1843927/+attachment/5289575/+files/XorgLogOld.txt |
|
| 2019-09-18 20:41:23 |
Dave Power |
attachment added |
|
Xrandr.txt https://bugs.launchpad.net/bugs/1843927/+attachment/5289576/+files/Xrandr.txt |
|
| 2019-09-18 20:41:24 |
Dave Power |
attachment added |
|
xdpyinfo.txt https://bugs.launchpad.net/bugs/1843927/+attachment/5289577/+files/xdpyinfo.txt |
|
| 2019-09-18 20:45:39 |
Dave Power |
description |
I have recently installed Ubuntu 19.04 on an ASUS TUF Gaming FX505DY laptop. The laptop has a AMD Ryzen 5 with Radeon Vega 8 processor.
No warnings where raised during the installation process regarding problems with the graphics driver. When I connected a HDMI connected monitor I found it did not work.
I have attached the graphics driver logs
========================================================================== cat /var/log/gpu-manager.log
log_file: /var/log/gpu-manager.log
last_boot_file: /var/lib/ubuntu-drivers-common/last_gfx_boot
new_boot_file: /var/lib/ubuntu-drivers-common/last_gfx_boot
can't access /run/u-d-c-nvidia-was-loaded file
can't access /opt/amdgpu-pro/bin/amdgpu-pro-px
Looking for nvidia modules in /lib/modules/5.0.0-27-generic/updates/dkms
Looking for amdgpu modules in /lib/modules/5.0.0-27-generic/updates/dkms
Is nvidia loaded? no
Was nvidia unloaded? no
Is nvidia blacklisted? no
Is intel loaded? no
Is radeon loaded? no
Is radeon blacklisted? no
Is amdgpu loaded? no
Is amdgpu blacklisted? no
Is amdgpu versioned? no
Is amdgpu pro stack? no
Is nouveau loaded? no
Is nouveau blacklisted? no
Is nvidia kernel module available? no
Is amdgpu kernel module available? no
Vendor/Device Id: 1002:67ef
BusID "PCI:1@0:0:0"
Is boot vga? no
Error: can't access /sys/bus/pci/devices/0000:01:00.0/driver
The device is not bound to any driver.
Vendor/Device Id: 1002:15d8
BusID "PCI:5@0:0:0"
Is boot vga? yes
Error: can't access /sys/bus/pci/devices/0000:05:00.0/driver
The device is not bound to any driver.
Error : Failed to open /dev/dri
Error : Failed to open /dev/dri
Error : Failed to open /dev/dri
Error : Failed to open /dev/dri
Does it require offloading? no
last cards number = 2
Has amd? yes
Has intel? no
Has nvidia? no
How many cards? 2
Has the system changed? No
Unsupported discrete card vendor: 1002
Nothing to do
============================================================================== sudo lshw -C display
*-display UNCLAIMED
description: Display controller
product: Baffin [Radeon RX 460/560D / Pro 450/455/460/555/560]
vendor: Advanced Micro Devices, Inc. [AMD/ATI]
physical id: 0
bus info: pci@0000:01:00.0
version: e5
width: 64 bits
clock: 33MHz
capabilities: pm pciexpress msi cap_list
configuration: latency=0
resources: memory:e0000000-efffffff memory:f0000000-f01fffff ioport:f000(size=256) memory:fea00000-fea3ffff memory:fea40000-fea5ffff
*-display UNCLAIMED
description: VGA compatible controller
product: Picasso
vendor: Advanced Micro Devices, Inc. [AMD/ATI]
physical id: 0
bus info: pci@0000:05:00.0
version: c2
width: 64 bits
clock: 33MHz
capabilities: pm pciexpress msi msix vga_controller bus_master cap_list
configuration: latency=0
resources: memory:c0000000-cfffffff memory:d0000000-d01fffff ioport:c000(size=256) memory:fe500000-fe57ffff
********************************************************************************* QUESTIONS
1. Why is the problem with unsupported drivers not flagged during the installation process? The default driver does work for the laptop's monitor, but will not drive a second monitor attached to the HDMI port
2. I have seen reference to a general purpose AMD graphics driver, but there is no reference to this driver being supported on Ubuntu 19.04. If I went ahead and attempted to install the general purpose graphics driver, how would I back it out if it did not work.
I have raised this issue as a "question", but I think it is probably a bug but I could not find out how to raise a bug associated with a lack of device drivers.
---
ProblemType: Bug
ApportVersion: 2.20.10-0ubuntu27.1
Architecture: amd64
CompositorRunning: None
DistUpgraded: Fresh install
DistroCodename: disco
DistroRelease: Ubuntu 19.04
DistroVariant: ubuntu
DkmsStatus:
bcmwl, 6.30.223.271+bdcom, 5.0.0-25-generic, x86_64: installed
bcmwl, 6.30.223.271+bdcom, 5.0.0-27-generic, x86_64: installed
rtl8821ce, 1.0.0, 5.0.0-25-generic, x86_64: installed
rtl8821ce, 1.0.0, 5.0.0-27-generic, x86_64: installed
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
Subsystem: ASUSTeK Computer Inc. Baffin [Radeon RX 460/560D / Pro 450/455/460/555/555X/560/560X] [1043:17c1]
Advanced Micro Devices, Inc. [AMD/ATI] Picasso [1002:15d8] (rev c2) (prog-if 00 [VGA controller])
Subsystem: ASUSTeK Computer Inc. Picasso [1043:17c1]
InstallationDate: Installed on 2019-07-26 (54 days ago)
InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
MachineType: ASUSTeK COMPUTER INC. TUF Gaming FX505DY_FX505DY
NonfreeKernelModules: wl
Package: xorg-server (not installed)
ProcEnviron:
LANGUAGE=en_GB:en
TERM=xterm-256color
PATH=(custom, no user)
LANG=en_GB.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-27-generic root=UUID=17dd1968-9d5f-44f6-9ce0-d74ebaa3d49b ro quiet splash nomodeset nvme_core.default_ps_max_latency_us=5500 vt.handoff=1
ProcVersionSignature: Ubuntu 5.0.0-27.28-generic 5.0.21
Tags: disco ubuntu
Uname: Linux 5.0.0-27-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
_MarkForUpload: True
dmi.bios.date: 06/27/2019
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: FX505DY.311
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: FX505DY
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrFX505DY.311:bd06/27/2019:svnASUSTeKCOMPUTERINC.:pnTUFGamingFX505DY_FX505DY:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnFX505DY:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.family: TUF Gaming
dmi.product.name: TUF Gaming FX505DY_FX505DY
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.97-1ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 19.0.8-0ubuntu0~19.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.4-1ubuntu3
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.0.1-0ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20180925-2
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1
---
ProblemType: Bug
ApportVersion: 2.20.10-0ubuntu27.1
Architecture: amd64
CompositorRunning: None
DistUpgraded: Fresh install
DistroCodename: disco
DistroRelease: Ubuntu 19.04
DistroVariant: ubuntu
DkmsStatus:
bcmwl, 6.30.223.271+bdcom, 5.0.0-25-generic, x86_64: installed
bcmwl, 6.30.223.271+bdcom, 5.0.0-27-generic, x86_64: installed
rtl8821ce, 1.0.0, 5.0.0-25-generic, x86_64: installed
rtl8821ce, 1.0.0, 5.0.0-27-generic, x86_64: installed
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
Subsystem: ASUSTeK Computer Inc. Baffin [Radeon RX 460/560D / Pro 450/455/460/555/555X/560/560X] [1043:17c1]
Advanced Micro Devices, Inc. [AMD/ATI] Picasso [1002:15d8] (rev c2) (prog-if 00 [VGA controller])
Subsystem: ASUSTeK Computer Inc. Picasso [1043:17c1]
InstallationDate: Installed on 2019-07-26 (54 days ago)
InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
MachineType: ASUSTeK COMPUTER INC. TUF Gaming FX505DY_FX505DY
NonfreeKernelModules: wl
Package: xorg-server (not installed)
ProcEnviron:
LANGUAGE=en_GB:en
TERM=xterm-256color
PATH=(custom, no user)
LANG=en_GB.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-27-generic root=UUID=17dd1968-9d5f-44f6-9ce0-d74ebaa3d49b ro quiet splash nomodeset nvme_core.default_ps_max_latency_us=5500 vt.handoff=1
ProcVersionSignature: Ubuntu 5.0.0-27.28-generic 5.0.21
Tags: disco ubuntu
Uname: Linux 5.0.0-27-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
_MarkForUpload: True
dmi.bios.date: 06/27/2019
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: FX505DY.311
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: FX505DY
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrFX505DY.311:bd06/27/2019:svnASUSTeKCOMPUTERINC.:pnTUFGamingFX505DY_FX505DY:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnFX505DY:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.family: TUF Gaming
dmi.product.name: TUF Gaming FX505DY_FX505DY
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.97-1ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 19.0.8-0ubuntu0~19.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.4-1ubuntu3
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.0.1-0ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20180925-2
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1
---
ProblemType: Bug
ApportVersion: 2.20.10-0ubuntu27.1
Architecture: amd64
CompositorRunning: None
DistUpgraded: Fresh install
DistroCodename: disco
DistroRelease: Ubuntu 19.04
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
Subsystem: ASUSTeK Computer Inc. Baffin [Radeon RX 460/560D / Pro 450/455/460/555/555X/560/560X] [1043:17c1]
Advanced Micro Devices, Inc. [AMD/ATI] Picasso [1002:15d8] (rev c2) (prog-if 00 [VGA controller])
Subsystem: ASUSTeK Computer Inc. Picasso [1043:17c1]
InstallationDate: Installed on 2019-07-26 (54 days ago)
InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
MachineType: ASUSTeK COMPUTER INC. TUF Gaming FX505DY_FX505DY
NonfreeKernelModules: wl
Package: xorg-server (not installed)
ProcEnviron:
LANGUAGE=en_GB:en
TERM=xterm-256color
PATH=(custom, no user)
LANG=en_GB.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-27-generic root=UUID=17dd1968-9d5f-44f6-9ce0-d74ebaa3d49b ro quiet splash nomodeset nvme_core.default_ps_max_latency_us=5500 vt.handoff=1
ProcVersionSignature: Ubuntu 5.0.0-27.28-generic 5.0.21
Tags: disco ubuntu
Uname: Linux 5.0.0-27-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
_MarkForUpload: True
dmi.bios.date: 06/27/2019
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: FX505DY.311
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: FX505DY
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrFX505DY.311:bd06/27/2019:svnASUSTeKCOMPUTERINC.:pnTUFGamingFX505DY_FX505DY:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnFX505DY:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.family: TUF Gaming
dmi.product.name: TUF Gaming FX505DY_FX505DY
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.97-1ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 19.0.8-0ubuntu0~19.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.4-1ubuntu3
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.0.1-0ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20180925-2
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 |
I have recently installed Ubuntu 19.04 on an ASUS TUF Gaming FX505DY laptop. The laptop has a AMD Ryzen 5 with Radeon Vega 8 processor.
No warnings where raised during the installation process regarding problems with the graphics driver. When I connected a HDMI connected monitor I found it did not work.
I have attached the graphics driver logs
========================================================================== cat /var/log/gpu-manager.log
log_file: /var/log/gpu-manager.log
last_boot_file: /var/lib/ubuntu-drivers-common/last_gfx_boot
new_boot_file: /var/lib/ubuntu-drivers-common/last_gfx_boot
can't access /run/u-d-c-nvidia-was-loaded file
can't access /opt/amdgpu-pro/bin/amdgpu-pro-px
Looking for nvidia modules in /lib/modules/5.0.0-27-generic/updates/dkms
Looking for amdgpu modules in /lib/modules/5.0.0-27-generic/updates/dkms
Is nvidia loaded? no
Was nvidia unloaded? no
Is nvidia blacklisted? no
Is intel loaded? no
Is radeon loaded? no
Is radeon blacklisted? no
Is amdgpu loaded? no
Is amdgpu blacklisted? no
Is amdgpu versioned? no
Is amdgpu pro stack? no
Is nouveau loaded? no
Is nouveau blacklisted? no
Is nvidia kernel module available? no
Is amdgpu kernel module available? no
Vendor/Device Id: 1002:67ef
BusID "PCI:1@0:0:0"
Is boot vga? no
Error: can't access /sys/bus/pci/devices/0000:01:00.0/driver
The device is not bound to any driver.
Vendor/Device Id: 1002:15d8
BusID "PCI:5@0:0:0"
Is boot vga? yes
Error: can't access /sys/bus/pci/devices/0000:05:00.0/driver
The device is not bound to any driver.
Error : Failed to open /dev/dri
Error : Failed to open /dev/dri
Error : Failed to open /dev/dri
Error : Failed to open /dev/dri
Does it require offloading? no
last cards number = 2
Has amd? yes
Has intel? no
Has nvidia? no
How many cards? 2
Has the system changed? No
Unsupported discrete card vendor: 1002
Nothing to do
============================================================================== sudo lshw -C display
*-display UNCLAIMED
description: Display controller
product: Baffin [Radeon RX 460/560D / Pro 450/455/460/555/560]
vendor: Advanced Micro Devices, Inc. [AMD/ATI]
physical id: 0
bus info: pci@0000:01:00.0
version: e5
width: 64 bits
clock: 33MHz
capabilities: pm pciexpress msi cap_list
configuration: latency=0
resources: memory:e0000000-efffffff memory:f0000000-f01fffff ioport:f000(size=256) memory:fea00000-fea3ffff memory:fea40000-fea5ffff
*-display UNCLAIMED
description: VGA compatible controller
product: Picasso
vendor: Advanced Micro Devices, Inc. [AMD/ATI]
physical id: 0
bus info: pci@0000:05:00.0
version: c2
width: 64 bits
clock: 33MHz
capabilities: pm pciexpress msi msix vga_controller bus_master cap_list
configuration: latency=0
resources: memory:c0000000-cfffffff memory:d0000000-d01fffff ioport:c000(size=256) memory:fe500000-fe57ffff
********************************************************************************* QUESTIONS
1. Why is the problem with unsupported drivers not flagged during the installation process? The default driver does work for the laptop's monitor, but will not drive a second monitor attached to the HDMI port
2. I have seen reference to a general purpose AMD graphics driver, but there is no reference to this driver being supported on Ubuntu 19.04. If I went ahead and attempted to install the general purpose graphics driver, how would I back it out if it did not work.
I have raised this issue as a "question", but I think it is probably a bug but I could not find out how to raise a bug associated with a lack of device drivers.
---
ProblemType: Bug
ApportVersion: 2.20.10-0ubuntu27.1
Architecture: amd64
CompositorRunning: None
DistUpgraded: Fresh install
DistroCodename: disco
DistroRelease: Ubuntu 19.04
DistroVariant: ubuntu
DkmsStatus:
bcmwl, 6.30.223.271+bdcom, 5.0.0-25-generic, x86_64: installed
bcmwl, 6.30.223.271+bdcom, 5.0.0-27-generic, x86_64: installed
rtl8821ce, 1.0.0, 5.0.0-25-generic, x86_64: installed
rtl8821ce, 1.0.0, 5.0.0-27-generic, x86_64: installed
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
Subsystem: ASUSTeK Computer Inc. Baffin [Radeon RX 460/560D / Pro 450/455/460/555/555X/560/560X] [1043:17c1]
Advanced Micro Devices, Inc. [AMD/ATI] Picasso [1002:15d8] (rev c2) (prog-if 00 [VGA controller])
Subsystem: ASUSTeK Computer Inc. Picasso [1043:17c1]
InstallationDate: Installed on 2019-07-26 (54 days ago)
InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
MachineType: ASUSTeK COMPUTER INC. TUF Gaming FX505DY_FX505DY
NonfreeKernelModules: wl
Package: xorg-server (not installed)
ProcEnviron:
LANGUAGE=en_GB:en
TERM=xterm-256color
PATH=(custom, no user)
LANG=en_GB.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-27-generic root=UUID=17dd1968-9d5f-44f6-9ce0-d74ebaa3d49b ro quiet splash nomodeset nvme_core.default_ps_max_latency_us=5500 vt.handoff=1
ProcVersionSignature: Ubuntu 5.0.0-27.28-generic 5.0.21
Tags: disco ubuntu
Uname: Linux 5.0.0-27-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
_MarkForUpload: True
dmi.bios.date: 06/27/2019
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: FX505DY.311
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: FX505DY
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrFX505DY.311:bd06/27/2019:svnASUSTeKCOMPUTERINC.:pnTUFGamingFX505DY_FX505DY:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnFX505DY:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.family: TUF Gaming
dmi.product.name: TUF Gaming FX505DY_FX505DY
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.97-1ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 19.0.8-0ubuntu0~19.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.4-1ubuntu3
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.0.1-0ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20180925-2
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1
---
ProblemType: Bug
ApportVersion: 2.20.10-0ubuntu27.1
Architecture: amd64
CompositorRunning: None
DistUpgraded: Fresh install
DistroCodename: disco
DistroRelease: Ubuntu 19.04
DistroVariant: ubuntu
DkmsStatus:
bcmwl, 6.30.223.271+bdcom, 5.0.0-25-generic, x86_64: installed
bcmwl, 6.30.223.271+bdcom, 5.0.0-27-generic, x86_64: installed
rtl8821ce, 1.0.0, 5.0.0-25-generic, x86_64: installed
rtl8821ce, 1.0.0, 5.0.0-27-generic, x86_64: installed
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
Subsystem: ASUSTeK Computer Inc. Baffin [Radeon RX 460/560D / Pro 450/455/460/555/555X/560/560X] [1043:17c1]
Advanced Micro Devices, Inc. [AMD/ATI] Picasso [1002:15d8] (rev c2) (prog-if 00 [VGA controller])
Subsystem: ASUSTeK Computer Inc. Picasso [1043:17c1]
InstallationDate: Installed on 2019-07-26 (54 days ago)
InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
MachineType: ASUSTeK COMPUTER INC. TUF Gaming FX505DY_FX505DY
NonfreeKernelModules: wl
Package: xorg-server (not installed)
ProcEnviron:
LANGUAGE=en_GB:en
TERM=xterm-256color
PATH=(custom, no user)
LANG=en_GB.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-27-generic root=UUID=17dd1968-9d5f-44f6-9ce0-d74ebaa3d49b ro quiet splash nomodeset nvme_core.default_ps_max_latency_us=5500 vt.handoff=1
ProcVersionSignature: Ubuntu 5.0.0-27.28-generic 5.0.21
Tags: disco ubuntu
Uname: Linux 5.0.0-27-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
_MarkForUpload: True
dmi.bios.date: 06/27/2019
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: FX505DY.311
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: FX505DY
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrFX505DY.311:bd06/27/2019:svnASUSTeKCOMPUTERINC.:pnTUFGamingFX505DY_FX505DY:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnFX505DY:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.family: TUF Gaming
dmi.product.name: TUF Gaming FX505DY_FX505DY
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.97-1ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 19.0.8-0ubuntu0~19.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.4-1ubuntu3
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.0.1-0ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20180925-2
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1
---
ProblemType: Bug
ApportVersion: 2.20.10-0ubuntu27.1
Architecture: amd64
CompositorRunning: None
DistUpgraded: Fresh install
DistroCodename: disco
DistroRelease: Ubuntu 19.04
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
Subsystem: ASUSTeK Computer Inc. Baffin [Radeon RX 460/560D / Pro 450/455/460/555/555X/560/560X] [1043:17c1]
Advanced Micro Devices, Inc. [AMD/ATI] Picasso [1002:15d8] (rev c2) (prog-if 00 [VGA controller])
Subsystem: ASUSTeK Computer Inc. Picasso [1043:17c1]
InstallationDate: Installed on 2019-07-26 (54 days ago)
InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
MachineType: ASUSTeK COMPUTER INC. TUF Gaming FX505DY_FX505DY
NonfreeKernelModules: wl
Package: xorg-server (not installed)
ProcEnviron:
LANGUAGE=en_GB:en
TERM=xterm-256color
PATH=(custom, no user)
LANG=en_GB.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-27-generic root=UUID=17dd1968-9d5f-44f6-9ce0-d74ebaa3d49b ro quiet splash nomodeset nvme_core.default_ps_max_latency_us=5500 vt.handoff=1
ProcVersionSignature: Ubuntu 5.0.0-27.28-generic 5.0.21
Tags: disco ubuntu
Uname: Linux 5.0.0-27-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
_MarkForUpload: True
dmi.bios.date: 06/27/2019
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: FX505DY.311
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: FX505DY
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrFX505DY.311:bd06/27/2019:svnASUSTeKCOMPUTERINC.:pnTUFGamingFX505DY_FX505DY:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnFX505DY:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.family: TUF Gaming
dmi.product.name: TUF Gaming FX505DY_FX505DY
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.97-1ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 19.0.8-0ubuntu0~19.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.4-1ubuntu3
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.0.1-0ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20180925-2
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1
---
ProblemType: Bug
ApportVersion: 2.20.10-0ubuntu27.1
Architecture: amd64
CompositorRunning: None
DistUpgraded: Fresh install
DistroCodename: disco
DistroRelease: Ubuntu 19.04
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
Subsystem: ASUSTeK Computer Inc. Baffin [Radeon RX 460/560D / Pro 450/455/460/555/555X/560/560X] [1043:17c1]
Advanced Micro Devices, Inc. [AMD/ATI] Picasso [1002:15d8] (rev c2) (prog-if 00 [VGA controller])
Subsystem: ASUSTeK Computer Inc. Picasso [1043:17c1]
InstallationDate: Installed on 2019-07-26 (54 days ago)
InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
MachineType: ASUSTeK COMPUTER INC. TUF Gaming FX505DY_FX505DY
NonfreeKernelModules: wl
Package: xorg-server (not installed)
ProcEnviron:
LANGUAGE=en_GB:en
TERM=xterm-256color
PATH=(custom, no user)
LANG=en_GB.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-27-generic root=UUID=17dd1968-9d5f-44f6-9ce0-d74ebaa3d49b ro quiet splash nomodeset nvme_core.default_ps_max_latency_us=5500 vt.handoff=1
ProcVersionSignature: Ubuntu 5.0.0-27.28-generic 5.0.21
Tags: disco ubuntu
Uname: Linux 5.0.0-27-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
_MarkForUpload: True
dmi.bios.date: 06/27/2019
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: FX505DY.311
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: FX505DY
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrFX505DY.311:bd06/27/2019:svnASUSTeKCOMPUTERINC.:pnTUFGamingFX505DY_FX505DY:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnFX505DY:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.family: TUF Gaming
dmi.product.name: TUF Gaming FX505DY_FX505DY
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.97-1ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 19.0.8-0ubuntu0~19.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.4-1ubuntu3
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.0.1-0ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20180925-2
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 |
|
| 2019-09-18 20:45:40 |
Dave Power |
attachment added |
|
BootLog.txt https://bugs.launchpad.net/bugs/1843927/+attachment/5289578/+files/BootLog.txt |
|
| 2019-09-18 20:45:42 |
Dave Power |
attachment added |
|
CurrentDmesg.txt https://bugs.launchpad.net/bugs/1843927/+attachment/5289579/+files/CurrentDmesg.txt |
|
| 2019-09-18 20:45:44 |
Dave Power |
attachment added |
|
DkmsStatus.txt https://bugs.launchpad.net/bugs/1843927/+attachment/5289580/+files/DkmsStatus.txt |
|
| 2019-09-18 20:45:45 |
Dave Power |
attachment added |
|
DpkgLog.txt https://bugs.launchpad.net/bugs/1843927/+attachment/5289581/+files/DpkgLog.txt |
|
| 2019-09-18 20:45:47 |
Dave Power |
attachment added |
|
LightdmDisplayLog.txt https://bugs.launchpad.net/bugs/1843927/+attachment/5289582/+files/LightdmDisplayLog.txt |
|
| 2019-09-18 20:45:47 |
Dave Power |
attachment added |
|
LightdmLog.txt https://bugs.launchpad.net/bugs/1843927/+attachment/5289583/+files/LightdmLog.txt |
|
| 2019-09-18 20:45:49 |
Dave Power |
attachment added |
|
Lspci.txt https://bugs.launchpad.net/bugs/1843927/+attachment/5289584/+files/Lspci.txt |
|
| 2019-09-18 20:45:50 |
Dave Power |
attachment added |
|
Lsusb.txt https://bugs.launchpad.net/bugs/1843927/+attachment/5289585/+files/Lsusb.txt |
|
| 2019-09-18 20:45:52 |
Dave Power |
attachment added |
|
ProcCpuinfo.txt https://bugs.launchpad.net/bugs/1843927/+attachment/5289586/+files/ProcCpuinfo.txt |
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| 2019-09-18 20:45:54 |
Dave Power |
attachment added |
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ProcCpuinfoMinimal.txt https://bugs.launchpad.net/bugs/1843927/+attachment/5289587/+files/ProcCpuinfoMinimal.txt |
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| 2019-09-18 20:45:55 |
Dave Power |
attachment added |
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ProcInterrupts.txt https://bugs.launchpad.net/bugs/1843927/+attachment/5289588/+files/ProcInterrupts.txt |
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| 2019-09-18 20:45:56 |
Dave Power |
attachment added |
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ProcModules.txt https://bugs.launchpad.net/bugs/1843927/+attachment/5289589/+files/ProcModules.txt |
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| 2019-09-18 20:45:58 |
Dave Power |
attachment added |
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UdevDb.txt https://bugs.launchpad.net/bugs/1843927/+attachment/5289590/+files/UdevDb.txt |
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| 2019-09-18 20:45:59 |
Dave Power |
attachment added |
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XorgLog.txt https://bugs.launchpad.net/bugs/1843927/+attachment/5289591/+files/XorgLog.txt |
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| 2019-09-18 20:46:00 |
Dave Power |
attachment added |
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XorgLogOld.txt https://bugs.launchpad.net/bugs/1843927/+attachment/5289592/+files/XorgLogOld.txt |
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| 2019-09-18 20:46:01 |
Dave Power |
attachment added |
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Xrandr.txt https://bugs.launchpad.net/bugs/1843927/+attachment/5289593/+files/Xrandr.txt |
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| 2019-09-18 20:46:02 |
Dave Power |
attachment added |
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xdpyinfo.txt https://bugs.launchpad.net/bugs/1843927/+attachment/5289594/+files/xdpyinfo.txt |
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| 2019-11-18 04:17:35 |
Launchpad Janitor |
xorg-server (Ubuntu): status |
Incomplete |
Expired |
|
| 2019-12-04 04:03:52 |
Daniel van Vugt |
xorg-server (Ubuntu): status |
Expired |
New |
|
| 2019-12-04 04:06:36 |
Daniel van Vugt |
xorg-server (Ubuntu): status |
New |
Incomplete |
|
| 2019-12-04 04:06:41 |
Daniel van Vugt |
bug |
|
|
added subscriber Daniel van Vugt |
| 2020-02-02 04:17:34 |
Launchpad Janitor |
xorg-server (Ubuntu): status |
Incomplete |
Expired |
|
