Ubuntu
xorg-server package

  1. Bug #1836805
  2. Comment #0

Comment 0 for bug 1836805

Revision history for this message
Pascal Gicquel (rogbro) wrote : screen frozen after reboot

After I installed Ubuntu 19.04 (fresh install with hard drive erasing), I was able to login once just after install. But then after reboot, the screen freezes in the middle of the boot process and I never get the login banner.

I was able to launch the recovery mode and get some information through journalctl command and it seems that the problem is related to a Wayland server crash. I don't really know if the problem comes from Wayland or Gnome. The first worrying error message is : "gnome_shell[1165]: Failed to apply DRM plane transform 0: Permission non accordée" (ie, Permission denied in french)

Thanks to the recovery mode I was able to upgrade via "apt-get update" and "apt-get upgrade", but the symptoms were the same after a reboot

I uncommented the "Enable=true" flag of the [debug] section of /etc/gdm3/custom.conf and I provide and extract of the journalctl output related to the error as an attachment to this report (journalctl_extract.txt part). I also provide some system information (system.txt pat).

I hope this may help to solve the issue.