After a while touchpad doesn't work

[fokedFromTheLife]

By default, touchpad doesn't work, but USB mouse works.

WORKAROUND: Install the NVIDIA proprietary drivers, and use non-default kernel parameters:
nouveau.modeset=0 tpm_tis.interrupts=0 acpi_osi=Linux i915.preliminary_hw_support=1 idle=nomwait

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: xorg 1:7.7+19ubuntu7
ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18
Uname: Linux 4.15.0-29-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.2
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Thu Aug 2 10:23:53 2018
DistUpgraded: Fresh install
DistroCodename: bionic
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, including running git bisection searches
GraphicsCard:
 Intel Corporation Device [8086:591b] (rev 04) (prog-if 00 [VGA controller])
   Subsystem: ASUSTeK Computer Inc. Device [1043:15e0]
   Subsystem: ASUSTeK Computer Inc. GP107M [GeForce GTX 1050 Mobile] [1043:15e0]
InstallationDate: Installed on 2018-04-29 (94 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 003: ID 8087:0a2a Intel Corp.
 Bus 001 Device 002: ID 0bda:57f5 Realtek Semiconductor Corp.
 Bus 001 Device 004: ID 0b05:1854 ASUSTek Computer, Inc.
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: ASUSTeK COMPUTER INC. GL553VD
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-29-generic root=UUID=48228a8f-bbca-4be4-a07a-96a383809e68 ro quiet splash nouveau.modeset=0 tpm_tis.interrupts=0 acpi_osi=Linux i915.preliminary_hw_support=1 idle=nomwait vt.handoff=1
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/02/2018
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: GL553VD.306
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: GL553VD
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrGL553VD.306:bd01/02/2018:svnASUSTeKCOMPUTERINC.:pnGL553VD:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnGL553VD:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.family: GL
dmi.product.name: GL553VD
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.91-2
version.libgl1-mesa-dri: libgl1-mesa-dri 18.0.5-0ubuntu0~18.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx 18.0.5-0ubuntu0~18.04.1
version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20171229-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2

[Ubuntu Kernel Bot (ubuntu-kernel-bot)]

This change was made by a bot.

[penalvch (penalvch)]

fokedFromTheLife, thank you for reporting this and helping make Ubuntu better. Please answer all of the following:

1) Regarding your Bug Description comment:
>"after a while..."

1a) Could you please define specifically how long a while is? Seconds, minutes, hours, etc.?
1b) Could you please advise to after a while from when? Boot up, login, opening a program, etc.?

2) Is this issue something that started to happen after an update? If so, which and when precisely?

3) Regarding the non-default kernel parameters:
nouveau.modeset=0 tpm_tis.interrupts=0 acpi_osi=Linux i915.preliminary_hw_support=1 idle=nomwait

If you remove these, is the issue still reproducible?

[fokedFromTheLife (fmalll)]

so
when i install ubuntu
the touchpad don't work

i go to http://pclub.in/2017/01/06/Linux-on-Asus-ROG.html
and that' worked

after an update my touchpad stopped again

after deleting that kernel parameters that's not okay
thanks

[penalvch (penalvch)]

fokedFromTheLife:

1)
>"so when i install ubuntu the touchpad don't work i go to http://pclub.in/2017/01/06/Linux-on-Asus-ROG.html and that' worked"

To clarify, you are stating that by default, the touchpad doesn't work at all. However, after using the non-default kernel parameters, and installing the NVIDIA proprietary drivers, the touchpad then begins to work?

2)
>"after an update my touchpad stopped again"

Which update precisely, and what date was the update applied?

3) To confirm this is resolved in Ubuntu, could you please test http://cdimage.ubuntu.com/daily-live/current/ and advise to the results?

[fokedFromTheLife (fmalll)]

1)yes

2)I don't know

3)didn't work

[penalvch (penalvch)]

fokedFromTheLife:

1) Regarding the following non-default kernel parameters in use, could you please advise to each individually on why it was put in place, and if it is necessary for the touchpad to work:
nouveau.modeset=0
tpm_tis.interrupts=0
acpi_osi=Linux
i915.preliminary_hw_support=1
idle=nomwait

[Kai-Heng Feng (kaihengfeng)]

Would it be possible for you to test the latest upstream kernel? Refer
to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest
v4.19-rc1 kernel[0].

If this bug is fixed in the mainline kernel, please add the following
tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag:
'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as
"Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.19-rc1/

[Paul White (paulw2u)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to review all reported bugs in a timely manner.

Ubuntu 18.04 (bionic) reached end-of-standard-support on May 31, 2023.

I'm setting the status of this bug to 'Incomplete' as it's not seen any activity for some time. If this is still an issue when using a currently maintained release of Ubuntu then please let us know which one(s) otherwise this bug report can be left to expire in approximately 60 days time.

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

[Launchpad Janitor (janitor)]

[Expired for xorg-server (Ubuntu) because there has been no activity for 60 days.]