After a while touchpad doesn't work

Bug #1784998 reported by fokedFromTheLife on 2018-08-02
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
xorg-server (Ubuntu)

Bug Description

By default, touchpad doesn't work, but USB mouse works.

WORKAROUND: Install the NVIDIA proprietary drivers, and use non-default kernel parameters:
nouveau.modeset=0 tpm_tis.interrupts=0 acpi_osi=Linux i915.preliminary_hw_support=1 idle=nomwait

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: xorg 1:7.7+19ubuntu7
ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18
Uname: Linux 4.15.0-29-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.2
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Thu Aug 2 10:23:53 2018
DistUpgraded: Fresh install
DistroCodename: bionic
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, including running git bisection searches
 Intel Corporation Device [8086:591b] (rev 04) (prog-if 00 [VGA controller])
   Subsystem: ASUSTeK Computer Inc. Device [1043:15e0]
   Subsystem: ASUSTeK Computer Inc. GP107M [GeForce GTX 1050 Mobile] [1043:15e0]
InstallationDate: Installed on 2018-04-29 (94 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 003: ID 8087:0a2a Intel Corp.
 Bus 001 Device 002: ID 0bda:57f5 Realtek Semiconductor Corp.
 Bus 001 Device 004: ID 0b05:1854 ASUSTek Computer, Inc.
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-29-generic root=UUID=48228a8f-bbca-4be4-a07a-96a383809e68 ro quiet splash nouveau.modeset=0 tpm_tis.interrupts=0 acpi_osi=Linux i915.preliminary_hw_support=1 idle=nomwait vt.handoff=1
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install) 01/02/2018
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: GL553VD.306
dmi.board.asset.tag: ATN12345678901234567 GL553VD
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrGL553VD.306:bd01/02/2018:svnASUSTeKCOMPUTERINC.:pnGL553VD:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnGL553VD:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: GL GL553VD
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.91-2
version.libgl1-mesa-dri: libgl1-mesa-dri 18.0.5-0ubuntu0~18.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx 18.0.5-0ubuntu0~18.04.1
version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20171229-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2

fokedFromTheLife (fmalll) wrote :
summary: - mouse don't work
+ After a while touchpad doesn't work
affects: xorg (Ubuntu) → xorg-server (Ubuntu)

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed

fokedFromTheLife, thank you for reporting this and helping make Ubuntu better. Please answer all of the following:

1) Regarding your Bug Description comment:
>"after a while..."

1a) Could you please define specifically how long a while is? Seconds, minutes, hours, etc.?
1b) Could you please advise to after a while from when? Boot up, login, opening a program, etc.?

2) Is this issue something that started to happen after an update? If so, which and when precisely?

3) Regarding the non-default kernel parameters:
nouveau.modeset=0 tpm_tis.interrupts=0 acpi_osi=Linux i915.preliminary_hw_support=1 idle=nomwait

If you remove these, is the issue still reproducible?

tags: added: bios-outdated-307
Changed in linux (Ubuntu):
importance: Undecided → Low
status: Confirmed → Incomplete
fokedFromTheLife (fmalll) wrote :

when i install ubuntu
the touchpad don't work

i go to
and that' worked

after an update my touchpad stopped again

after deleting that kernel parameters that's not okay


>"so when i install ubuntu the touchpad don't work i go to and that' worked"

To clarify, you are stating that by default, the touchpad doesn't work at all. However, after using the non-default kernel parameters, and installing the NVIDIA proprietary drivers, the touchpad then begins to work?

>"after an update my touchpad stopped again"

Which update precisely, and what date was the update applied?

3) To confirm this is resolved in Ubuntu, could you please test and advise to the results?

fokedFromTheLife (fmalll) wrote :


2)I don't know

3)didn't work

tags: added: cosmic


1) Regarding the following non-default kernel parameters in use, could you please advise to each individually on why it was put in place, and if it is necessary for the touchpad to work:

description: updated
Kai-Heng Feng (kaihengfeng) wrote :

Would it be possible for you to test the latest upstream kernel? Refer
to . Please test the latest
v4.19-rc1 kernel[0].

If this bug is fixed in the mainline kernel, please add the following
tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag:

Once testing of the upstream kernel is complete, please mark this bug as

Thanks in advance.


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