[Microsoft Sculpt Ergonomic Mouse] Booting from Windows to Ubuntu causes mouse to scroll multiple lines at a time
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
xorg-server (Ubuntu) |
Expired
|
Low
|
Unassigned |
Bug Description
What happens when booting immediately from Windows to Ubuntu is that the mouse scrolls multiple lines at time. This problem doesn't happen when booting to and using Windows 10.
WORKAROUND: https:/
WORKAROUND: Once the problem has stopped in Ubuntu, avoid booting into Windows.
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: xserver-xorg 1:7.7+19ubuntu7
ProcVersionSign
Uname: Linux 4.15.0-20-generic x86_64
NonfreeKernelMo
.proc.driver.
.proc.driver.
.proc.driver.
NVRM version: NVIDIA UNIX x86_64 Kernel Module 396.24 Thu Apr 26 00:10:09 PDT 2018
GCC version: gcc version 7.3.0 (Ubuntu 7.3.0-16ubuntu3)
ApportVersion: 2.20.9-0ubuntu7
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Sat May 19 13:02:28 2018
DistUpgraded: Fresh install
DistroCodename: bionic
DistroVariant: ubuntu
DkmsStatus: nvidia, 396.24, 4.15.0-20-generic, x86_64: installed
ExtraDebuggingI
GraphicsCard:
Intel Corporation HD Graphics 5500 [8086:1616] (rev 09) (prog-if 00 [VGA controller])
Subsystem: Hewlett-Packard Company HD Graphics 5500 [103c:80de]
Subsystem: Hewlett-Packard Company GM108M [GeForce 940M] [103c:80de]
InstallationDate: Installed on 2018-04-27 (22 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180425.1)
MachineType: HP HP ENVY m7 Notebook
ProcEnviron:
TERM=xterm-
PATH=(custom, no user)
XDG_RUNTIME_
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/02/2018
dmi.bios.vendor: Insyde
dmi.bios.version: F.49
dmi.board.
dmi.board.name: 80DE
dmi.board.vendor: HP
dmi.board.version: 64.43
dmi.chassis.
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.chassis.
dmi.modalias: dmi:bvnInsyde:
dmi.product.family: 103C_5335KV G=N L=CON B=HP S=ENV
dmi.product.name: HP ENVY m7 Notebook
dmi.product.
dmi.sys.vendor: HP
version.compiz: compiz 1:0.9.13.
version.libdrm2: libdrm2 2.4.91-2
version.
version.
version.
version.
version.
version.
version.
version.
summary: |
- Microsoft Mice on dual boot can scroll multiple lines at a time. + Microsoft Mice on dual boot systems can scroll multiple lines at a time. |
tags: | added: latest-bios-f.49 |
summary: |
- [Microsoft Sculpt Ergonomic Mouse] on dual boot systems can scroll - multiple lines at a time. + [Microsoft Sculpt Ergonomic Mouse] Booting from Windows to Ubuntu causes + mouse to scroll multiple lines at a time |
description: | updated |
Changed in xorg (Ubuntu): | |
status: | Incomplete → New |
affects: | xorg (Ubuntu) → xorg-server (Ubuntu) |
Mike L, thank you for reporting this and helping make Ubuntu better.
1) As per the sticker of the mouse itself (not from the Bug Description, or the result of a terminal command), could you please provide the full model?
2) As per the title:
"...on dual boot systems..."
is there some dependency on dual booting, where this issue only shows up when using a dual boot versus not? Are you stating this happens in Windows also?
3) Regarding your Bug Description:
>"Noticed this bug in 16.04 and earlier for who knows how long."
Did you personally test the mouse on a release earlier than 16.04? If so, which precisely?
4) As per the sticker of the computer itself (not from the Bug Description, or the result of a terminal command), could you please provide the full computer model?
5) Regarding your Bug Description:
>"Installing the workaround package..."
Please state which package precisely (not expect folks to dumpster dive URLs/guess).
6) Regarding your Bug Description:
>"...or removing the transceiver appears to be a workaround..."
Are you stating that you remove it and then plug it back in? If so, do you have to keep doing this every so often, or is it good until you restart?