Switching to the Guest session results in a black screen

Bug #1322212 reported by Alberto Milone
12
This bug affects 1 person
Affects Status Importance Assigned to Milestone
HWE Next
Fix Released
High
Alberto Milone
Precise
Fix Released
Undecided
Alberto Milone
Trusty
Fix Released
Undecided
Alberto Milone
OEM Priority Project
Fix Released
High
Unassigned
Trusty
Fix Released
Undecided
Unassigned
xorg-server (Ubuntu)
Fix Released
Undecided
Maarten Lankhorst
Trusty
Fix Released
High
Maarten Lankhorst
xorg-server-lts-saucy (Ubuntu)
Fix Released
High
Alberto Milone
xorg-server-lts-trusty (Ubuntu)
Triaged
High
Maarten Lankhorst

Bug Description

SRU Request:

Running the proprietary nvidia drivers in an Optimus config works (Intel+NVIDIA), but switching to the guest session results in a black screen.

[Impact]
 * Causes a black screen when switching to the guest session.

[Test Case]
 * Run xrandr --output SOMEOUTPUT --rotation left
    - Expected: Screen should rotate, or the call should fail.
    - Bad behavior: Succeeds, but causes a black screen.

[Test Case]
 * Boot the system
 * Switch to guest session from top menu
     - Expected: Switches to the guest session without problems.
     - Actual results: The screen is black, only the cursor is visible in the upper left corner of the screen.

[Regression Potential]
 * Low, as we already use the patch in Trusty and Utopic.

[Other Info]
 * N/A

Changed in xorg-server-lts-trusty (Ubuntu):
assignee: nobody → Maarten Lankhorst (mlankhorst)
Changed in xorg-server-lts-saucy (Ubuntu):
status: New → Triaged
Changed in xorg-server-lts-trusty (Ubuntu):
status: New → Triaged
Changed in xorg-server-lts-saucy (Ubuntu):
importance: Undecided → High
Changed in xorg-server-lts-trusty (Ubuntu):
importance: Undecided → High
description: updated
Changed in xorg-server-lts-saucy (Ubuntu):
status: Triaged → In Progress
description: updated
Revision history for this message
Alberto Milone (albertomilone) wrote :

Please accept xorg-server-lts-saucy (2:1.14.6-0ubuntu1~precise2) into precise-proposed

tags: added: blocks-hwcert-enablement
Kent Lin (kent-jclin)
Changed in oem-priority:
importance: Undecided → High
Revision history for this message
Brian Murray (brian-murray) wrote : Please test proposed package

Hello Alberto, or anyone else affected,

Accepted xorg-server-lts-saucy into precise-proposed. The package will build now and be available at http://launchpad.net/ubuntu/+source/xorg-server-lts-saucy/2:1.14.6-0ubuntu1~precise2 in a few hours, and then in the -proposed repository.

Please help us by testing this new package. See https://wiki.ubuntu.com/Testing/EnableProposed for documentation how to enable and use -proposed. Your feedback will aid us getting this update out to other Ubuntu users.

If this package fixes the bug for you, please add a comment to this bug, mentioning the version of the package you tested, and change the tag from verification-needed to verification-done. If it does not fix the bug for you, please add a comment stating that, and change the tag to verification-failed. In either case, details of your testing will help us make a better decision.

Further information regarding the verification process can be found at https://wiki.ubuntu.com/QATeam/PerformingSRUVerification . Thank you in advance!

tags: added: verification-needed
Changed in xorg-server-lts-saucy (Ubuntu):
status: In Progress → Fix Committed
Revision history for this message
Jerry Kao (jerry.kao) wrote :

After update precise-proposed package on Kowalski 4, the prime version is still 0.5~hybrid0.0.2stella3.

   - switch to Nvidia GPU : pass
   - resolution : fail, black screen in some resolution
   - rotation : fail, can not rotate. just one option "normal"
   - guest session : pass, but can not adjust brightness

The behaviour is similar to prime version 0.0.2stella1285062

tags: added: verification-done
removed: verification-needed
Revision history for this message
Jerry Kao (jerry.kao) wrote :

For this bug, can switch to guest session without problem.
Add tag verificatoin-done.

Changed in hwe-next:
status: New → Fix Committed
assignee: nobody → Alberto Milone (albertomilone)
Changed in hwe-next:
importance: Undecided → High
Revision history for this message
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package xorg-server-lts-saucy - 2:1.14.6-0ubuntu1~precise2

---------------
xorg-server-lts-saucy (2:1.14.6-0ubuntu1~precise2) precise-proposed; urgency=medium

   * Revive the old drm_device_keep_trying.patch (LP: #1322212).
     [ Maarten Lankhorst ]
     - Remove the call to get_drm_info fixes switching to guest sessions.
     [ Alberto Milone ]
     - Backport and fix the patch from Utopic.

xorg-server-lts-saucy (2:1.14.6-0ubuntu1~precise1) precise-proposed; urgency=low

  * Copy SRU back to precise.

xorg-server (2:1.14.6-0ubuntu1) saucy-proposed; urgency=medium

  * New upstream release (MRE).
  * Disable support for rotations and transforms
    on gpu screens for now. (LP: #1308515)
  * Only set RR caps that are appropriate to main/gpu screen. (LP: #1277014)
  * Fix crash in RRCrtcDetachScanoutPixmap. (LP: #1280743)
 -- Alberto Milone <email address hidden> Thu, 22 May 2014 16:53:47 +0200

Changed in xorg-server-lts-saucy (Ubuntu):
status: Fix Committed → Fix Released
Revision history for this message
Scott Kitterman (kitterman) wrote : Update Released

The verification of the Stable Release Update for xorg-server-lts-saucy has completed successfully and the package has now been released to -updates. Subsequently, the Ubuntu Stable Release Updates Team is being unsubscribed and will not receive messages about this bug report. In the event that you encounter a regression using the package from -updates please report a new bug using ubuntu-bug and tag the bug report regression-update so we can easily find any regressions.

Changed in xorg-server (Ubuntu Trusty):
assignee: nobody → Maarten Lankhorst (mlankhorst)
importance: Undecided → High
status: New → Triaged
Changed in xorg-server-lts-trusty (Ubuntu Trusty):
status: New → Invalid
Changed in xorg-server-lts-saucy (Ubuntu Trusty):
status: New → Invalid
Changed in xorg-server (Ubuntu):
assignee: nobody → Maarten Lankhorst (mlankhorst)
status: New → Fix Released
Changed in xorg-server (Ubuntu Trusty):
status: Triaged → In Progress
Ara Pulido (ara)
Changed in oem-priority:
status: New → In Progress
tags: removed: blocks-hwcert-enablement
Revision history for this message
Chris Halse Rogers (raof) wrote : Please test proposed package

Hello Alberto, or anyone else affected,

Accepted xorg-server into trusty-proposed. The package will build now and be available at http://launchpad.net/ubuntu/+source/xorg-server/2:1.15.1-0ubuntu2.1 in a few hours, and then in the -proposed repository.

Please help us by testing this new package. See https://wiki.ubuntu.com/Testing/EnableProposed for documentation how to enable and use -proposed. Your feedback will aid us getting this update out to other Ubuntu users.

If this package fixes the bug for you, please add a comment to this bug, mentioning the version of the package you tested, and change the tag from verification-needed to verification-done. If it does not fix the bug for you, please add a comment stating that, and change the tag to verification-failed. In either case, details of your testing will help us make a better decision.

Further information regarding the verification process can be found at https://wiki.ubuntu.com/QATeam/PerformingSRUVerification . Thank you in advance!

Changed in xorg-server (Ubuntu Trusty):
status: In Progress → Fix Committed
tags: removed: verification-done
tags: added: verification-needed
Revision history for this message
Alberto Milone (albertomilone) wrote :

I can confirm that the new xserver in trusty-proposed solves the problem.

tags: added: verification-done
removed: verification-needed
Revision history for this message
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package xorg-server - 2:1.15.1-0ubuntu2.1

---------------
xorg-server (2:1.15.1-0ubuntu2.1) trusty-proposed; urgency=medium

  * Copy utopic package back to trusty.
    - Fix ppc64el byte order. (LP: #1333422)
      + xi-dont-copy-too-much.patch
    - Fix valgrind issue with xi copying too much.
      + xi-dont-copy-too-much.patch
    - Fix crash related to suspend/shutdown. (LP: #1208473)
      + mi-dont-process-disabled.patch
    - Fix touch event history overflow.
      + xi2-resize-touch.patch
    - Fix switching to guest sessions. (LP: #1322212)
      + Revive drm_device_keep_trying.patch
 -- Maarten Lankhorst <email address hidden> Wed, 02 Jul 2014 12:37:25 +0200

Changed in xorg-server (Ubuntu Trusty):
status: Fix Committed → Fix Released
Changed in hwe-next:
status: Fix Committed → Fix Released
Ara Pulido (ara)
Changed in oem-priority:
status: In Progress → Fix Released
Mathew Hodson (mhodson)
no longer affects: xorg-server-lts-saucy (Ubuntu Trusty)
no longer affects: xorg-server-lts-trusty (Ubuntu Trusty)
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