ALT+printscreen (PrtSc) for taking screenshots not working

Bug #1078741 reported by crysman
28
This bug affects 6 people
Affects Status Importance Assigned to Milestone
libxfce4ui (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

ALT+printscreen should result into capturing a screenshot from an active window. It also used to work before, but now it is not, only "pure" printscreen works (capturing all the desktop)

ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: xfce4 (not installed)
ProcVersionSignature: Ubuntu 3.5.0-18.29-generic 3.5.7
Uname: Linux 3.5.0-18-generic x86_64
ApportVersion: 2.6.1-0ubuntu6
Architecture: amd64
Date: Wed Nov 14 15:23:44 2012
InstallationDate: Installed on 2012-06-29 (137 days ago)
InstallationMedia: Xubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425)
MarkForUpload: True
SourcePackage: xfce4
UpgradeStatus: Upgraded to quantal on 2012-10-28 (16 days ago)

Revision history for this message
crysman (crysman) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in xfce4 (Ubuntu):
status: New → Confirmed
Revision history for this message
crysman (crysman) wrote :
Revision history for this message
Oskar Wallgren (oskar.wallgren) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug #642792, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Feel free to continue to report any other bugs you may find.

Revision history for this message
markling (markling) wrote :

This bug should be reopened.

From where I'm sitting its an xfce4 bug, or a Xubuntu bug.

It is not a duplicate bug of #642792 for two reasons.

One is that #642792 was a Gnome bug.

Second, #642792 was closed. Whereas I can vouch that there is a problem, or another problem.

Revision history for this message
markling (markling) wrote :

I'm using xfce4-screenshoot 1.8.1-1 / amd64

I cannot get a keyboard press to do a print screen / screen shot.

Any of the following key presses do nothing:

Print Screen
CTRL-Print Screen
ALT-Print Screen
SHIFT-Print Screen
CTRL-ALT-Print Screen

etc.

It appears I am also unable to add a screenshot keyboard shortcut.

Following the instructions given on this page:

https://wiki.archlinux.org/index.php/Xfce#Screenshots

"
Go to:

XFCE Menu --> Settings --> Keyboard >>> Application Shortcuts.

Add the "xfce4-screenshooter -f" command to use the "PrintScreen" key in order to take fullscreen screenshots. See screenshooter's man page for other optional arguments.
"

So this doesn't work either. This is what happens. Keyboard dialogue opens okay. Then the App Shortcuts dialogue opens ok. But when you add the command as instructed, you just get a message saying:

"
Command shortcut
command: xfce4-screenshooter -f
shortcut:
<Cancel>
"

So it tells you the command you just put in. But creates no shortcut, not offers any way of creating a shortcut. It then offers you but one option: to cancel the operation you just started! Clearly, you don't want to cancel the operation. You want to complete it. Because you just want to get your keyboard shortcut working. But you may have forgotten that by now. And you may also find your vision has been consumed by a haze of berzerker red.

Looking elsewhere just makes things work. Put "screenshot" in the settings manager gives no results, for example. Putting you head in a food processor might make you feel better.

So to recap. You have a modern operating system. The screenshot button doesn't work. You try a variety of combinations. Still nothing doing. You try referring to the settings. You can't find any relevant settings. The screenshot GUI-dialogue has no settings option. Neither does it have a keyboard shortcut option. The universal settings dialogue has no screenshot option. You do a search and find some instructions. The instructions are arcane. And very particular. The way to do a keyboard shortcut for a screenshot is not to look for screenshot settings but for keyboard settings. You try those instructions. They don't work.

Revision history for this message
markling (markling) wrote :

I have removed this bug's status as a duplicate of bug #642792.

It is worth noting here that the screenshot app no longer appears to provide a facility for choosing screen/window capture, and timed capture. I don't know what happened to these, but it seems like a backwards step.

affects: xfce4 (Ubuntu) → libxfce4ui (Ubuntu)
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