Comment 14 for bug 556933

On 2010-08-25 15:51, papukaija wrote :
> -> No, the decision is already made and has to be followed at https://wiki.ubuntu.com/Bugs/Responses#A%20bug%20that%20should%20be%20handled%20upstream
>
Can you explain why there are 2 Debian bugs for

I'll be trying to file a bug with Debian, but I've already spent a good
time *trying* to.
I landed on www.debian.org/Bugs/ [Reporting] requesting me to send an
e-mail form (*).
In find e-mail forms extremely adequate.
But only after preparing them with a Web form emailing it to the user
first is badly needed.

In general:
In order for what's said in that URL to be achievable, could you please
explain/point to the URLs explaining;
- assuming that the culprit package has been determined, not a given thing,
- how do we know where its "upstream" is, and especially their bug
reporting page?
- how do we know that we will not lose our time and sound stupid being
send away with "that's Ubuntu's doing"?

In particular : how can I report this bug to Debian simply and not lose
my time?
Is there a NORMAL bug reporting page?

(*) here is how their recommended method goes (it starts by asking me to
retport the bug to Ubuntu)...
$ sudo aptitude install reportbug; reportbug
...
*** ERROR: "Ubuntu" BTS is currently unsupported. Please use
"ubuntu-bug" (from
the apport package) for reporting bugs in Ubuntu. You can report bugs to
Debian
by using bts=debian (see reportbug(1)).
guessed "man",
       -B SYSTEM, --bts=SYSTEM
              Instead of the Debian bug server (or the bug server
specified in /etc/reportbug.conf, which is
              ubuntu by default on Ubuntu systems), use the server
specified by SYSTEM. You can specify help
              to get a list of supported servers.
determined --
$ reportbug --bts=debian
Welcome to reportbug! Since it looks like this is the first time you
have used reportbug, we are configuring
its behavior. These settings will be saved to the file
"/home/p/.reportbugrc", which you will be free to edit
further.
Please choose the default operating mode for reportbug.

1 novice Offer simple prompts, bypassing technical questions.

2 standard Offer more extensive prompts, including asking about things
that a moderately sophisticated user
            would be expected to know about Debian.

3 advanced Like standard, but assumes you know a bit more about Debian,
including "incoming".

4 expert Bypass most handholding measures and preliminary triage
routines. This mode should not be used by
            people unfamiliar with Debian's policies and operating
procedures.

Select mode: [novice] 2
Please choose the default interface for reportbug.

1 text A text-oriented console interface

2 urwid A menu-based console interface

Select interface: 2
Will reportbug often have direct Internet access? (You should answer yes
to this question unless you know what
you are doing and plan to check whether duplicate reports have been
filed via some other channel.) [Y|n|q|?]? y
What real name should be used for sending bug reports? [Papou]
>
Which of your email addresses should be used when sending bug reports?
(Note that this address will be visible
in the bug tracking system, so you may want to use a webmail address or
another address with good spam
filtering capabilities.) ...
> ...
Do you have a "mail transport agent" (MTA) like Exim, Postfix or SSMTP
configured on this computer to send mail
to the Internet? [y|N|q|?]? n
Please enter the name of your SMTP host. Usually it's called something
like "mail.example.org" or
"smtp.example.org". Just press ENTER if you don't have one or don't know.
> ...
If you need to use a user name to send email via "smtp.ulg.ac.be" on
your computer, please enter that user
name. Just press ENTER if you don't need a user name.
>
Default preferences file written. To reconfigure, re-run reportbug with
the "--configure" option.
*** Unable to import urwid interface: Please install the python-urwid
package to use this interface. Falling
back to text interface.

*** ERROR: "Ubuntu" BTS is currently unsupported. Please use
"ubuntu-bug" (from the apport package) for
reporting bugs in Ubuntu. You can report bugs to Debian by using
bts=debian (see reportbug(1)).

$ sudo apt-get install python-urwid
...
...
...
Processing triggers for python-support ...
$ reportbug --bts=debian
And that was quite basic, but it worked.
Well, I hope.