What do you get on the affected system when you run 'getent passwd <email address hidden>'?
Is this reproducible with services other than a local console login?
The error message in your log is from agetty, not from pam.
What do you get on the affected system when you run 'getent passwd <email address hidden>'?
Is this reproducible with services other than a local console login?
The error message in your log is from agetty, not from pam.