Terratec Aureon Dual USB sound card is listed without correct name

Bug #566023 reported by Oliver Gerlich on 2010-04-18
This bug affects 4 people
Affects Status Importance Assigned to Milestone
usbutils (Ubuntu)

Bug Description

Binary package hint: usbutils

In Audio Settings dialog, the external Terratec Aureon Dual USB sound adapter is listed as "0077" or "0077 Analog Stereo" (see attached screenshot). I've already added the device name at linux-usb.org, but as the usb.ids file in Lucid appears to be outdated, here's a patch which sets correct device name in Audio Settings dialog. The device has USB ID 0ccd:0077 .

Output from lsusb:

Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 003: ID 0ccd:0077 TerraTec Electronic GmbH
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 003: ID eb1a:2761 eMPIA Technology, Inc. EeePC 701 integrated Webcam
Bus 001 Device 002: ID 0951:1606 Kingston Technology
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

This happens on Ubuntu 10.04 Beta with all updates.

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: usbutils 0.86-2ubuntu1
ProcVersionSignature: Ubuntu 2.6.32-21.32-generic-pae
Uname: Linux 2.6.32-21-generic-pae i686
Architecture: i386
Date: Sun Apr 18 16:57:53 2010
InstallationMedia: Ubuntu-Netbook 10.04 "Lucid Lynx" - Alpha i386 (20100224.3)
SourcePackage: usbutils

Oliver Gerlich (ogerlich) wrote :
tags: added: patch
Sebastien Bacher (seb128) wrote :

Thank you for your change there, Debian just got 0.87 but it seems it's not fixed there either, do you know which upstream version has the change?

Changed in usbutils (Ubuntu):
importance: Undecided → Wishlist
Oliver Gerlich (ogerlich) wrote :

Sorry, I can only see that current http://www.linux-usb.org/usb.ids file correctly contains the change (version 2010.05.23). I've added the entry at https://usb-ids.gowdy.us/read/UD/0ccd/0077 last year (2009-11-24 21:53:50), but maybe it took some time until it was added to the actual usb.ids file.

No idea what would be the matching Debian package version, though, or since which version the http://www.linux-usb.org/usb.ids file contains this change.

lumbricus (lumbricus) wrote :

Since 10.04 the sound card is not working any more: there is no sound at all. In 9.10 it was still working. Is this problem related to this bug?

The problem was already confirmed here in a German speaking Ubuntu forum: http://forum.ubuntuusers.de/post/2525984/

lumbricus (lumbricus) wrote :

Sorry, I was wrong. There is just a strange behiviour but not a very serious problem: If you change the "connector" in the "output" tab of the ubunut sound preferences, the sound card is not working any more. You can't hear anything anymore. But there is an easy way to repair it: plug in the USB sound card again and don't touch the "connector"... ;)

kanub (gwd0fqy02) wrote :

it was working for me in 9.10 x64 Alt but not in 10.04 x64 Alt
using 10.04 x64 Desktop Live it works however

kanub (gwd0fqy02) wrote :

solved it using
$ ubuntu-bug audio

it appears that "speaker volume" was set to 0%, which is hidden in Sound Preferences
$ alsamixer -c1
1b. if not installed =>
$ sudo apt-get install alsamixer
2. pull sound volume up

kanub (gwd0fqy02) wrote :

this setting is hidden in pavucontrol too!
if i reboot, the "speaker volume" is set to 0% again :/

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