Huawei Broadband stick not recognized

Bug #1514231 reported by Wolf Rogner
20
This bug affects 3 people
Affects Status Importance Assigned to Milestone
usb-modeswitch (Ubuntu)
Won't Fix
Undecided
Unassigned

Bug Description

USB Huawei broadband USB modem not recognized as modem but only as storage

Nov 8 19:53:04 v5 usb_modeswitch_dispatcher[8223]: message repeated 3 times: [ Could not read attribute: No such file or directory]
Nov 8 19:53:05 v5 usb_modeswitch[8223]: usb_modeswitch: use overriden config 12d1:1446 from collection /etc/usb_modeswitch.d; make sure this is intended
Nov 8 19:53:05 v5 usb_modeswitch[8223]: usb_modeswitch: please report any new or corrected settings; otherwise, check for outdated files
Nov 8 19:53:05 v5 usb_modeswitch: switch device 12d1:1446 on 001/012
Nov 8 19:53:06 v5 usb_modeswitch_dispatcher[8223]: Could not read attribute: No such file or directory
Nov 8 19:53:06 v5 usb_modeswitch[8223]: usb_modeswitch: switched to 12d1:1446 on 1/12
Nov 8 19:53:07 v5 usb_modeswitch_dispatcher[8223]: Unable to open bind list file: No such file or directory
Nov 8 19:53:07 v5 usb_modeswitch[8223]: usb_modeswitch: add device ID 12d1:1446 to driver option
Nov 8 19:53:07 v5 usb_modeswitch[8223]: usb_modeswitch: please report the device ID to the Linux USB developers!
Nov 8 19:53:14 v5 systemd[1]: Started USB_ModeSwitch_1-3:1.0.

$ lsusb
Bus 003 Device 002: ID 8087:8000 Intel Corp.
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 04f2:b469 Chicony Electronics Co., Ltd
Bus 001 Device 002: ID 04ca:2004 Lite-On Technology Corp. Bluetooth 4.0 [Broadcom BCM20702A0]
Bus 001 Device 012: ID 12d1:1446 Huawei Technologies Co., Ltd. Broadband stick (modem on)
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: usb-modeswitch 2.2.5+repack0-1ubuntu1
ProcVersionSignature: Ubuntu 4.2.0-17.21-generic 4.2.3
Uname: Linux 4.2.0-17-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.19.1-0ubuntu4
Architecture: amd64
CurrentDesktop: Unity
Date: Sun Nov 8 19:53:21 2015
InstallationDate: Installed on 2015-08-18 (82 days ago)
InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
SourcePackage: usb-modeswitch
UpgradeStatus: Upgraded to wily on 2015-11-08 (0 days ago)

Revision history for this message
Wolf Rogner (war-rsb) wrote :
Revision history for this message
Mathieu Trudel-Lapierre (cyphermox) wrote :

I don't know, looks to me like the modem was switched correctly:

Bus 001 Device 012: ID 12d1:1446 Huawei Technologies Co., Ltd. Broadband stick (modem on)

Please attach the whole of /var/log/syslog (after checking that there is no sensitive information) to this bug report; we'll need it to make sure any steps happening after the initial detection are running correctly.

Changed in usb-modeswitch (Ubuntu):
status: New → Incomplete
Revision history for this message
Wolf Rogner (war-rsb) wrote :

There was no more in the syslog. (well at least not for another few minutes)

Sorry

This is in direct relation to bug #1514229.

We experimented with different modem sticks. Only a very old one got the connection and switch from mass storage to modem correctly.

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for usb-modeswitch (Ubuntu) because there has been no activity for 60 days.]

Changed in usb-modeswitch (Ubuntu):
status: Incomplete → Expired
Revision history for this message
Norbert (nrbrtx) wrote :

I have Huawei E1550 on Ubuntu 16.04 LTS.
Bus 003 Device 006: ID 12d1:1446 Huawei Technologies Co., Ltd. Broadband stick (modem on)

In syslog I have:

Oct 9 14:25:47 u1604-jfv60 kernel: [ 492.899483] usb 3-2: new full-speed USB device number 7 using xhci_hcd
Oct 9 14:25:47 u1604-jfv60 kernel: [ 493.099297] usb 3-2: New USB device found, idVendor=12d1, idProduct=1446
Oct 9 14:25:47 u1604-jfv60 kernel: [ 493.099307] usb 3-2: New USB device strings: Mfr=2, Product=1, SerialNumber=0
Oct 9 14:25:47 u1604-jfv60 kernel: [ 493.099312] usb 3-2: Product: HUAWEI Mobile
Oct 9 14:25:47 u1604-jfv60 kernel: [ 493.099317] usb 3-2: Manufacturer: HUAWEI Technology
Oct 9 14:25:47 u1604-jfv60 kernel: [ 493.105662] usb-storage 3-2:1.0: USB Mass Storage device detected
Oct 9 14:25:47 u1604-jfv60 kernel: [ 493.105923] scsi host15: usb-storage 3-2:1.0
Oct 9 14:25:47 u1604-jfv60 kernel: [ 493.106247] usb-storage 3-2:1.1: USB Mass Storage device detected
Oct 9 14:25:47 u1604-jfv60 kernel: [ 493.106447] scsi host16: usb-storage 3-2:1.1
Oct 9 14:25:47 u1604-jfv60 mtp-probe: checking bus 3, device 7: "/sys/devices/pci0000:00/0000:00:14.0/usb3/3-2"
Oct 9 14:25:47 u1604-jfv60 mtp-probe: bus: 3, device: 7 was not an MTP device
Oct 9 14:25:48 u1604-jfv60 systemd[1]: Starting USB_ModeSwitch_3-2:1.0...
Oct 9 14:25:48 u1604-jfv60 usb_modeswitch_dispatcher[2693]: Could not read attribute: No such file or directory
Oct 9 14:25:48 u1604-jfv60 kernel: [ 494.108053] scsi 16:0:0:0: Direct-Access HUAWEI MMC Storage 2.31 PQ: 0 ANSI: 2
Oct 9 14:25:48 u1604-jfv60 kernel: [ 494.109269] sd 16:0:0:0: Attached scsi generic sg3 type 0
Oct 9 14:25:48 u1604-jfv60 kernel: [ 494.110989] scsi 15:0:0:0: CD-ROM HUAWEI Mass Storage 2.31 PQ: 0 ANSI: 2
Oct 9 14:25:48 u1604-jfv60 kernel: [ 494.121849] sd 16:0:0:0: [sdd] Attached SCSI removable disk
Oct 9 14:25:48 u1604-jfv60 kernel: [ 494.125106] sr 15:0:0:0: [sr0] scsi-1 drive
Oct 9 14:25:48 u1604-jfv60 kernel: [ 494.125463] sr 15:0:0:0: Attached scsi CD-ROM sr0
Oct 9 14:25:48 u1604-jfv60 kernel: [ 494.125668] sr 15:0:0:0: Attached scsi generic sg4 type 5
Oct 9 14:25:48 u1604-jfv60 kernel: [ 494.245860] xhci_hcd 0000:00:14.0: WARN Event TRB for slot 6 ep 2 with no TDs queued?
Oct 9 14:25:48 u1604-jfv60 usb_modeswitch_dispatcher[2693]: message repeated 3 times: [ Could not read attribute: No such file or directory]
Oct 9 14:25:49 u1604-jfv60 usb_modeswitch: switch device 12d1:1446 on 003/007
Oct 9 14:25:50 u1604-jfv60 usb_modeswitch_dispatcher[2693]: Could not read attribute: No such file or directory
Oct 9 14:25:50 u1604-jfv60 usb_modeswitch[2693]: usb_modeswitch: switched to 12d1:1446 on 3/7
Oct 9 14:25:51 u1604-jfv60 usb_modeswitch_dispatcher[2693]: Unable to open bind list file: No such file or directory
Oct 9 14:25:51 u1604-jfv60 usb_modeswitch[2693]: usb_modeswitch: add device ID 12d1:1446 to driver option
Oct 9 14:25:51 u1604-jfv60 usb_modeswitch[2693]: usb_modeswitch: please report the device ID to the Linux USB developers!
Oct 9 14:25:58 u1604-jfv60 systemd[1]: Started USB_ModeSwitch_3-2:1.0.

Modem does not connect to 3G network.

Changed in usb-modeswitch (Ubuntu):
status: Expired → Incomplete
status: Incomplete → Confirmed
Revision history for this message
Norbert (nrbrtx) wrote :

I read http://forum.ubuntu-it.org/viewtopic.php?f=9&t=610274
Got modem working with:
sudo usb_modeswitch -v 12d1 -p 1446 -J

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Thank you for reporting this bug to Ubuntu.
Ubuntu 15.10 (wily) reached end-of-life on July 28, 2016.

See this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases

We appreciate that this bug may be old and you might not be interested in discussing it any more. But if you are then please upgrade to the latest Ubuntu version and re-test. If you then find the bug is still present in the newer Ubuntu version, please add a comment here telling us which new version it is in.

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Norbert: Please open a new bug if you still experience problems.

Changed in usb-modeswitch (Ubuntu):
status: Confirmed → Won't Fix
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