Comment 6 for bug 1208129

I completely agree. I used to be a mainframe software developer and
understand the concepts.
The app needs to expose as much diagnostic information as required to
isolate and identify the problem without having an uneducated enduser
expected to recreate the problem running under a development environment.
The fact that the problem is hard to reproduce makes it more critical that
consideration be adhered too.
I can't remember now what ISO I was working with or whether I saved it or
not in order to attempt to recreate.

Gene

On Mon, Mar 31, 2014 at 7:58 AM, bootchk <email address hidden> wrote:

> I experienced this on 13.04. I then downloaded the source package for
> usb-creator_0.2.47.2 (in raring updates repository) and ran usbcreator-
> gtk from inside Eclipse. I could not reproduce the error in 3 attempts
> with various iso images and physical drives.
>
> So if you are a user reading this, it might not be fixed because it is
> hard to reproduce.
>
> I think in addition to printing the given error message, the app should
> also print the python trace. That wouldn't be any uglier to users, and
> might make it easier to track down the cause.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1208129
>
> Title:
> Compares NoneType() and str(), hence fails to make bootable usb
>
> Status in "usb-creator" package in Ubuntu:
> Confirmed
>
> Bug description:
> Ubuntu version: 13.04 with all updates
>
> Steps to reproduce:
> 1. Open usb-creator-gtk or usb-creator-kde
> 2. Browse required iso and try to make a usb bootable
> 3. Then just after it starts copying files, an error dialog box with
> following message appears.
> "An uncaught exception was raised: unorderable types: NoneType() <=
> str()"
> In gtk version dialog box title is "Installation failed", in kde it is
> "Error - startup disk creator".
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/usb-creator/+bug/1208129/+subscriptions
>