Crash when trying to create USB startup disk.

Bug #1068473 reported by Adrian Suarez
110
This bug affects 22 people
Affects Status Importance Assigned to Milestone
usb-creator (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

12.10 amd64
usb-creator-gtk 0.2.40ubuntu1
Using ISO for 12.10 i386. Erase disk first. Crash is before bootloader gets installed.
Expect to get password prompt to install bootloader.

ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: usb-creator-gtk 0.2.40ubuntu1
ProcVersionSignature: Ubuntu 3.5.0-17.28-generic 3.5.5
Uname: Linux 3.5.0-17-generic x86_64
ApportVersion: 2.6.1-0ubuntu3
Architecture: amd64
Date: Fri Oct 19 03:12:08 2012
EcryptfsInUse: Yes
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
ProcEnviron:
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: usb-creator
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Adrian Suarez (asuarez985) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in usb-creator (Ubuntu):
status: New → Confirmed
Revision history for this message
blusa (corsiandr) wrote :

It actually asks me for the password but then it crashes

summary: - Crash when trying to creat USB startup disk.
+ Crash when trying to create USB startup disk.
Revision history for this message
PrivateUser132781 (privateuser132781-deactivatedaccount) wrote :

I also get the crash after entering password and while it's supposed to be installing the bootloader. The resulting USB disc is not bootable.

Revision history for this message
PrivateUser132781 (privateuser132781-deactivatedaccount) wrote :

I find it strange that this bug is receiving no love. It has prevented me from installing ubuntu on multiple machines at work (that do not have CD drives).

Revision history for this message
Jan (pipe-j) wrote :

You can use *unetbootin* as an alternative. It's in the standard repositories.

Changed in ubuntu-release-notes:
status: New → Fix Released
Revision history for this message
mmalmeida (mmalmeida) wrote :

Budiman Saputra - I'm sorry, but this hasn't been fixed yet.

It's still plaguing users.

See also - https://bugs.launchpad.net/ubuntu/+source/usb-creator/+bug/859539

Basically what this means is that the application has been completely broken for months now.

Revision history for this message
penalvch (penalvch) wrote :

Adrian Suarez, thank you for reporting this and helping make Ubuntu better. However, your crash report is missing. Please follow these instructions to have apport report a new bug about your crash that can be dealt with by the automatic retracer. First, execute at a terminal:
cd /var/crash && sudo rm * ; sudo apt-get update && sudo apt-get -y upgrade && sudo service apport start force_start=1

If you are running the Ubuntu Stable Release you might need to enable apport in /etc/default/apport and restart.

Now reproduce the crash, then open your file manager, navigate to your /var/crash directory and open the crash report you wish to submit.
If this fails you will have to open a terminal and file your report with 'ubuntu-bug /var/crash/_my_crash_report.crash' where _my_crash_report.crash is the crash you would like to report. If you get an error that you aren't allowed to access this report you will have to file it with 'sudo ubuntu-bug /var/crash/_my_crash_report.crash'. If you run the command against the crash report and it does nothing, you may be affected by https://bugs.launchpad.net/ubuntu/+source/apport/+bug/994921 . In order to WORKAROUND this, one would need to open the following file via a command line:
gksudo gedit /etc/apport/crashdb.conf

and comment out the line:
'problem_types': ['Bug', 'Package'],

by changing it to:
# 'problem_types': ['Bug', 'Package'],

Save, close, and try to file the crash report again via:
ubuntu-bug /var/crash/_my_crash_report.crash

I'm closing this bug report since the process outlined above will automatically open a new bug report which can then dealt with more efficiently.

Thank you for your understanding.

Helpful bug reporting tips:
https://help.ubuntu.com/community/ReportingBugs

no longer affects: usb-creator (Ubuntu)
affects: ubuntu-release-notes → usb-creator (Ubuntu)
Changed in usb-creator (Ubuntu):
status: Fix Released → Invalid
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