Comment 2 for bug 876146

Revision history for this message
manny (estelar57) wrote : Re: Upgrading Ubuntu is risky (unusable or unbootable PC). The Upgrade Popup does not warn of the risks or offers fail-safe alternatives. This is a mouse trap for unsuspecting users.

And here is a testimonial from a volunteer helper (Effenberg) in the ubuntuforums.

http://ubuntuforums.org/showpost.php?p=11339157&postcount=30

"I spent a couple hours on the "General Help" forum now. I answered posts till I had to stop and smoke an entire pack. Many users ARE having problems with broken / frozen installs that lead to "No OS" BIOS messages or no possible boot on grub. They have systems stuck in purple screens (plymouth + no/wrong video setup), can't login to lightdm (wrong user session env vars, ~/.Xauthority, among others), login to desktop with no launcher/dash (unity/compiz common failure).

Looking at my stats, I see that I answered more than 60 posts like this in one afternoon

Trying to help them, I realized that they can't use the terminal, switch to a VT, cut/paste the commands I wrote, answer what VGA they have, perform sequences of commands as advised to, they can't install the correct VGA drivers and its impossible for them to perform adjustments (env vars, settings in ccsm, etc) to work around VGA bugs, etc.

How many times were these things reported? I know developers are not gods, of course. But I still feel like my dream would that the many brains behind development focused less on interface and more on fixing these age-old bugs / making the OS truly easy to install and use, bulletproof.

I really like Unity, but today, for the first time, I feel like it was too big a step. Average users won't even see Unity. They're trying to get to any desktop...

Regards,
Effenberg"

I would like to thank people like "Effenberg" for their support.