update-manager crashed in feisty (TypeError: exceptions must be strings, classes, or instances, not type)

[Rikard Nordgren]

Binary package hint: update-manager

I started the upgrade manager after recieving a notification. It crashed.

[Rikard Nordgren (rikard-nordgren)]

It crashes everytime I try to start it. I run amd64 feisty.

[Damaraland (damaraland)]

I have the same problem

[Charlotte Curtis (c-f-curtis)]

Same here

[Ryan Stonecipher-Fisher (ryan-stonecipher-fisher)]

Trying to launch update manager from the gnome control center results in a crash. The panel tray icon for appears after running "sudo aptitude update" in a console, however it fails to launch update manager as well.

This machnei was installed using a herd 1 server install CD followed by installing ubuntu-desktop using apt-get in late November.

[Marco Paulo Martins Sousa (marcomsousa)]

the problem is probably related to the new python2.5

[Brian J. Murrell (brian-interlinx)]

Same problem here.

Why is status only Medium? It seems pretty serious that the software update tool does not work. Perhaps Medium is the default and somebody needs to bump this up to Severe-as-Hell? :-)

[ville palo (vi64pa)]

Changed importance as critical

[Nicolas DERIVE (kalon33)]

Same problem. It occurs when launching the new update-manager (0.53.1), for me from the control center and from the console. I confirm the Marco Paulo Martins Sousa's hypothesis that it could came from python, because of the console output it gave me :

nicolas@spiralo-vertigo:~$ update-manager
Introspect error: The name org.freedesktop.UpdateManager was not provided by any .service files
Traceback (most recent call last):
  File "/usr/bin/update-manager", line 86, in <module>
    app = UpdateManager(data_dir)
  File "/usr/lib/python2.5/site-packages/UpdateManager/UpdateManager.py", line 300, in __init__
    self.setupDbus()
  File "/usr/lib/python2.5/site-packages/UpdateManager/UpdateManager.py", line 443, in setupDbus
    iface.bringToFront()
  File "/var/lib/python-support/python2.5/dbus/proxies.py", line 25, in __call__
    ret = self._proxy_method (*args, **keywords)
  File "/var/lib/python-support/python2.5/dbus/proxies.py", line 102, in __call__
    reply_message = self._connection.send_with_reply_and_block(message, timeout)
  File "dbus_bindings.pyx", line 455, in dbus_bindings.Connection.send_with_reply_and_block
TypeError: exceptions must be strings, classes, or instances, not type

I saw the same kind of problem (which is ever reported) with cohoba-applet.

[Håkan Hagman (hhagman)]

Same problem

[tokj (tokj-deactivatedaccount)]

*** Marked bug #78871 as duplicate of this ***

[Julien Lavergne (gilir)]

Same problem here, and I have the same message when I launch gnome-app-install (https://bugs.launchpad.net/ubuntu/+source/gnome-app-install/+bug/79154)

I'm pretty sure it's python2.5. Reassigne to python ?

[Julien Lavergne (gilir)]

Hmm maybe not, update-manager seems ok with sudo. It's work but there is another message :
warning: could not initiate dbus
current dist not found in meta-release file

Thanks qxov for the idea.

[Julien Lavergne (gilir)]

From bug 79076
"
Re: Update-manager crash from Marco Paulo Martins Sousa at 2007-01-13 16:13:53 CET

This isn't a duplicate because broken packages can't crash the update-manager

But the origin of this problem is here:
https://bugs.launchpad.net/ubuntu/+source/python-defaults/+bug/78929
"

Sorry for spam, trying to regroup bugs/comments reports

[Bryce Harrington (bryce)]

I am experiencing this same problem; running it through Gnome Control Center leads to a crash similar to what's been reported. However, running it from the commandline via `sudo update-manager` works without issue, except for the following warnings printed on the console:

warning: could not initiate dbus
current dist not found in meta-release file

[miked (miked11)]

i386 alternative install cd also
there was python updates in the 18 updates downloaded today, but same problem.

[Michael Vogt (mvo)]

This is actually a problem with missing support for python2.5. This breaks python-dbus and that breaks update-manager and g-a-i.

[Michael Vogt (mvo)]

This problem should (hopefully) be fixed when python-dbus 0.71-3ubuntu1 enters the archive.

Please confirm if that fixes the problem.

Thanks,
 Michael

[Владимир Крылов (s6numid)]

but when it must happen?

2007/1/16, Michael Vogt <email address hidden>:
>
> This problem should (hopefully) be fixed when python-dbus 0.71-3ubuntu1
> enters the archive.
>
> Please confirm if that fixes the problem.
>
> Thanks,
> Michael
>
> ** Changed in: pyrex (Ubuntu)
> Assignee: (unassigned) => Michael Vogt
> Status: Confirmed => Fix Committed
>
> ** Changed in: update-manager (Ubuntu)
> Importance: Critical => High
> Assignee: (unassigned) => Michael Vogt
> Status: Confirmed => In Progress
>
> --
> update-manager crashed in feisty
> https://launchpad.net/bugs/79274
>

[blitze (blitze)]

Having the same problem here.
Feisty 64 Dist-upgraded 16/1 11.10pm EST Australia.

Looking forward to seeing this fixed as Updater has been broken for a week or more now.

[Marco Paulo Martins Sousa (marcomsousa)]

I update to python-dbus 0.71-3ubuntu1, and is not fixed...:

See log:
Introspect error: The name org.freedesktop.UpdateManager was not provided by any .service files
Traceback (most recent call last):
  File "/usr/bin/update-manager", line 86, in <module>
    app = UpdateManager(data_dir)
  File "/usr/lib/python2.5/site-packages/UpdateManager/UpdateManager.py", line 300, in __init__
    self.setupDbus()
  File "/usr/lib/python2.5/site-packages/UpdateManager/UpdateManager.py", line 443, in setupDbus
    iface.bringToFront()
  File "/var/lib/python-support/python2.5/dbus/proxies.py", line 25, in __call__
    ret = self._proxy_method (*args, **keywords)
  File "/var/lib/python-support/python2.5/dbus/proxies.py", line 102, in __call__
    reply_message = self._connection.send_with_reply_and_block(message, timeout)
  File "dbus_bindings.pyx", line 455, in dbus_bindings.Connection.send_with_reply_and_block
TypeError: exceptions must be strings, classes, or instances, not type

[Marco Paulo Martins Sousa (marcomsousa)]

erm, sorry. I update now, and it's work very well.

Fixed

[Jan-Erik van de Pol (pollypicasso-deactivatedaccount)]

I can only update with the terminal now and for me it isn't fixed. I run feisty and the problem came with the dist-upgrade / new control center.
That is the same time the music in my notebook stops! I have no sound at all since the upgrade :s

[Pingswept (brandon-stafford)]

Also crashes for me, but works when I right-click on the orange notification icon and select "Install all updates." It has crashed twice and then worked with the right-click both times.

[Владимир Крылов (s6numid)]

after upgrade upgrade-manager doesn't crash.

[leo.lsdb (leo-lsdb)]

On mar, 2007-01-16 at 16:27 +0000, Владимир Крылов wrote:
> after upgrade upgrade-manager doesn't crash.
>

 Same for me :)

[Jan-Erik van de Pol (pollypicasso-deactivatedaccount)]

I'm a newbie with ubuntu and my English isn't very well.

Sorry that I don't understand directly what I most do but yes after the upgrade update-manager doesn't crash any more.

Now I only have ('t seems) one problem: I have no sound after the dist-upgrade which came with the update notifier. Can I report it as a bug? before it works.

thanks for help till now!

[Marco Paulo Martins Sousa (marcomsousa)]

>I'm a newbie with ubuntu and my English isn't very well.
>
>Sorry that I don't understand directly what I most do but yes >after the upgrade update-manager doesn't crash any more.
>
>Now I only have ('t seems) one problem: I have no sound after >the dist-upgrade which came with the update notifier. Can I >report it as a bug? before it works.
>
>thanks for help till now!

Yes you can, but here? no. Put in the the binary package that have this bug..
And here isn't the best place to discust this. use the forums.

[Phil Mullarkey (phil-mullarkey)]

I updated feisty today with all the new python packages and my update-manager crashes too!

[Michael Vogt (mvo)]

@Phil Mullarkey: do you have the latest python-dbus package? does it still crash with it?

[Foffa (fredrik-and)]

The bug seems to be solved with new python package.

[Phil Mullarkey (phil-mullarkey)]

Just had another update for python-dbus tonight and update-manager seems fine now. Cheers!

[BrettLee (brett-brown)]

I'm fixed. Update did the trick for me.

[Nicolas DERIVE (kalon33)]

Yes, seems to be really fixed. Thanks Michael for the patch and the upload.

[UBfusion (ubfusion)]

It does not seem to be fixed in 20070123 amd64 desktop iso installation (in vmware).

After installing all the 37 updates, the bug persists for me.
Running update-manager in a root terminal gives:

warning: could not initiate dbus
Unhandled exception in thread started by <bound method MetaRelease.download of <MetaRelease object (UpdateManager+MetaRelease+MetaRelease) at 0xf19910>>
Traceback (most recent call last):
  File "/usr/lib/python2.5/site-packages/UpdateManager/MetaRelease.py", line 168, in download
    os.unlink(self.METARELEASE_FILE)
OSError: [Errno 2] No such file or directory: '/root/.update-manager/meta-release'

Should I file this as a new bug ?

[John Vivirito (gnomefreak)]

UBfusion what version of update-manager is it? and what version of python-dbus. Also can you attach the crashreport.

[UBfusion (ubfusion)]

update-manager is 0.53.3
python-dbus is 0.71.3ubuntu1

It seems that more precisely this is bug #81220 so I posted the crash log there too.

[sardion (ubuntu-sardion)]

Also still having this problem. Xubuntu (feisty)

update-manager 0.53.3
python-dbus 0.80.1-1

Works fine with sudo but not as regular user.

Error reads as follows:

[d@wizardry:~]% update-manager
Traceback (most recent call last):
  File "/usr/bin/X11/update-manager", line 86, in <module>
    app = UpdateManager(data_dir)
  File "/usr/lib/python2.5/site-packages/UpdateManager/UpdateManager.py", line 300, in __init__
    self.setupDbus()
  File "/usr/lib/python2.5/site-packages/UpdateManager/UpdateManager.py", line 440, in setupDbus
    '/org/freedesktop/UpdateManagerObject')
  File "/var/lib/python-support/python2.5/dbus/_dbus.py", line 412, in get_object
    follow_name_owner_changes=follow_name_owner_changes)
  File "/var/lib/python-support/python2.5/dbus/proxies.py", line 232, in __init__
    _dbus_bindings.UInt32(0))
  File "/var/lib/python-support/python2.5/dbus/proxies.py", line 171, in __call__
    reply_message = self._connection.send_message_with_reply_and_block(message, timeout)
dbus.DBusException: org.freedesktop.DBus.Error.ServiceUnknown: The name org.freedesktop.UpdateManager was not provided by any .service files

When run as sudo/root:

warning: could not initiate dbus

[Sebastian Breier (tomcat42)]

Can we close this? I haven't seen this bug in ages (u-m 0.57.2).

[leo.lsdb (leo-lsdb)]

On jeu, 2007-02-15 at 14:02 +0000, Sebastian Breier wrote:
> Can we close this? I haven't seen this bug in ages (u-m 0.57.2).
>

 I think yes :)
Thanks for your job !

[Sebastian Breier (tomcat42)]

I didn't fix it, but thanks to the actual person who did. I'm closing it.